At a Glance
- Tasks: Manage property sourcing, maintenance, and team communication to support young people in crisis.
- Company: Join Young Crisis Hub, a compassionate provider of therapeutic care for children and young people.
- Benefits: Competitive salary of £22,500 PA with opportunities for personal growth and development.
- Why this job: Make a real difference in the lives of young individuals while developing your administrative skills.
- Qualifications: Strong organisational and communication skills; proficiency in Microsoft Office is a must.
- Other info: Diverse and inclusive workplace committed to empowering young people and supporting your career journey.
The predicted salary is between 22500 - 31500 £ per year.
Young Crisis Hub is a CQC‑regulated provider delivering bespoke, therapeutic care and support for children and young people with high-level needs. Grounded in relational neuroscience and trauma-informed practice, our goal is to help young individuals return to their developmental pathway and reach their full potential. Our mission is to deliver high-quality, relational care that empowers young people in crisis to build safe, stable, and fulfilling lives. We believe that every young person deserves support that is not only professional, but human – grounded in empathy, built on trust, and designed to meet their unique needs.
About the Role: We are looking to hire a Team Administrator to join Young Crisis Hub. The role involves managing various aspects of property sourcing and maintenance, ensuring compliance, and facilitating effective communication within the team.
Responsibilities:
- Property Sourcing and Management: Source appropriate properties within agreed timeframes.
- Property Maintenance: Manage all properties to ensure they remain in excellent condition, including liaising with and coordinating contractors for maintenance and repairs.
- Procurement: Manage purchase orders, ensuring all requests and approvals are processed efficiently and in line with company procedures.
- Systems Administration: Oversee and manage all Microsoft licenses, ensuring compliance and accessibility for all users.
- Platform Management: Administer and maintain staff logins for Flexebee, QCS, and ClearCare systems, ensuring accuracy and access control.
- Telephone Management: Answer calls through the main phone line professionally and promptly.
- Team Organisation: Maintain and update the team’s OneNote system, ensuring information is clear, accessible, and up to date.
- Internal Communication: Create and manage staff WhatsApp groups to support effective communication across teams.
- Meeting Support: Take minutes during clinical review meetings and ensure these are completed and shared with the Operational Director.
- Compliance Support: Support and/or complete compliance procedures as required.
- SharePoint Administration: Act as the SharePoint administrator, maintaining document structures, permissions, and updates.
- Business Support: Assist with monthly business updates by collating information, tracking progress of actions, and ensuring all minutes and reports are accurately filed.
- Governance Communication: Produce and distribute a monthly governance newsletter.
- Staff Communication: Create and issue a monthly staff newsletter to share updates, achievements, and key information.
- Referral Tracking: Maintain and regularly update the referral tracker to ensure accurate and up-to-date information is available to the management team.
Required Skills:
- Strong organizational skills.
- Excellent communication abilities.
- Proficiency in Microsoft Office and property management software.
Preferred Skills:
- Experience in property management.
- Familiarity with compliance procedures.
- Ability to work collaboratively in a team environment.
Pay range and compensation package: £22,500 PA
Equal Opportunity Statement: We are committed to diversity and inclusivity in our hiring practices and encourage applications from all qualified individuals.
Seniority level: Entry level
Employment type: Full-time
Job function: Administrative
Industries: Mental Health Care, Administrative and Support Services
Team Administrator employer: Young Crisis Hub
Contact Detail:
Young Crisis Hub Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Team Administrator
✨Tip Number 1
Network like a pro! Reach out to people in the mental health care sector, especially those connected to Young Crisis Hub. A friendly chat can open doors and give you insights that a job description just can't.
✨Tip Number 2
Prepare for the interview by knowing your stuff! Research the company’s mission and values, and think about how your skills in organisation and communication can help them achieve their goals. Show us you’re passionate about making a difference!
✨Tip Number 3
Practice makes perfect! Get a friend to do a mock interview with you. Focus on articulating your experience with property management and compliance procedures, as these are key for the Team Administrator role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining our team at Young Crisis Hub.
We think you need these skills to ace Team Administrator
Some tips for your application 🫡
Show Your Organisational Skills: As a Team Administrator, your ability to stay organised is key. Make sure to highlight any experiences where you've successfully managed multiple tasks or projects. We want to see how you keep everything running smoothly!
Communicate Clearly: Excellent communication is crucial for this role. When writing your application, use clear and concise language. Let us know about times you've effectively communicated with teams or clients – it’ll show us you’re the right fit!
Tailor Your Application: Don’t just send a generic application! Take the time to tailor your CV and cover letter to reflect the specific skills and experiences that match our job description. We love seeing candidates who take the extra step to connect their background with our mission.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the details you need about the role and our values there!
How to prepare for a job interview at Young Crisis Hub
✨Know the Mission
Before your interview, take some time to really understand Young Crisis Hub's mission and values. Familiarise yourself with their approach to therapeutic care and how they empower young people. This will not only help you answer questions more effectively but also show your genuine interest in the role.
✨Showcase Your Organisational Skills
As a Team Administrator, strong organisational skills are key. Prepare examples from your past experiences where you've successfully managed multiple tasks or projects. Be ready to discuss how you prioritise tasks and ensure everything runs smoothly, especially in a fast-paced environment.
✨Communication is Key
Effective communication is crucial for this role. Think of instances where you've facilitated communication within a team or resolved misunderstandings. Highlight your ability to create clear and accessible information, whether through newsletters or team updates, as this aligns perfectly with the job requirements.
✨Familiarise Yourself with Relevant Software
Make sure you're comfortable with Microsoft Office and any property management software mentioned in the job description. If you have experience with SharePoint or similar platforms, be prepared to discuss it. Showing that you can hit the ground running with these tools will give you an edge in the interview.