At a Glance
- Tasks: Coordinate recruitment and operations to support vulnerable young people in crisis.
- Company: Join Young Crisis Hub, a growing organisation dedicated to changing young lives.
- Benefits: Earn up to £30,000 with bonuses, plus career development and hybrid working options.
- Other info: Dynamic role with opportunities for growth in recruitment and healthcare sectors.
- Why this job: Make a real difference in the lives of children facing mental health challenges.
- Qualifications: Strong organisational skills and a passion for helping others; no extensive experience needed.
The predicted salary is between 26000 - 26000 £ per year.
Salary: £26,000 per annum + performance bonus of up to £4,000 (OTE £30,000)
Location: Hackney Wick
Contract: Full-Time, Permanent
Join a Growing Organisation Changing Young Lives
Young Crisis Hub is a specialist provider of crisis intervention, mental health support, and therapeutic services for children and young people experiencing some of the most complex challenges in society. Every day, we support vulnerable young people facing mental health crises, trauma, emotional distress, neurodiversity, placement breakdowns, and significant risks to their wellbeing. Our work helps keep young people safe, stabilised, and supported during some of the most difficult periods of their lives.
As demand for our services continues to grow across the UK, we are looking for a Recruitment & Operations Coordinator to join our expanding team. This is an exciting opportunity for someone who is organised, ambitious, people-focused, and looking to build a long-term career within recruitment, operations, healthcare, social care, or business management. You do not need extensive experience. We are looking for someone with the right attitude, strong organisational skills, and a genuine desire to make a difference.
About the Role
The Recruitment & Operations Coordinator plays a key role in ensuring Young Crisis Hub has the right people, in the right places, at the right time to deliver exceptional support to children and young people. You will support recruitment activities, workforce planning, staff scheduling, compliance processes, and day-to-day operational administration. Working closely with senior leaders, you will gain valuable exposure to recruitment, healthcare operations, workforce management, safeguarding, and service delivery. This is a varied role where no two days are the same and where your contribution will have a direct impact on the quality of support we provide to vulnerable young people.
Key Responsibilities
- Recruitment & Talent Acquisition
- Advertise vacancies across job boards, social media platforms, and recruitment channels
- Source suitable candidates using LinkedIn, recruitment platforms, and networking opportunities
- Review applications and support shortlisting activities
- Coordinate and schedule interviews
- Build and maintain talent pipelines for future recruitment needs
- Support candidate onboarding and induction processes
- Obtain references and assist with pre-employment checks
- Maintain accurate recruitment records and applicant tracking systems
- Help promote Young Crisis Hub as an employer of choice
- Operations & Workforce Coordination
- Assist with the creation and management of staff rotas
- Coordinate workforce scheduling and shift allocation
- Liaise with staff regarding availability and shift requirements
- Support managers in maintaining safe staffing levels across services
- Monitor staffing gaps and assist in arranging appropriate cover
- Maintain operational records and workforce data
- Support service mobilisation and new package set-up activities
- Assist with day-to-day operational administration
- Compliance & Administration
- Maintain accurate employee and recruitment records & support our compliance team where necessary
What We're Looking For
- Excellent organisational skills and attention to detail
- Strong written and verbal communication skills
- Professional and confident telephone manner
- Good IT skills, including Microsoft Office and Google Workspace
- Ability to prioritise workload and manage multiple tasks
- Strong problem-solving abilities
- Positive, proactive, and flexible attitude
- Ability to work independently and as part of a team
- Genuine passion for improving outcomes for children and young people
- Someone not afraid to talk to potential candidates with great people skills
- Previous administration experience
- Experience in recruitment, healthcare, education, social care, or customer service
- Experience using scheduling or rota management systems
- Understanding of safeguarding principles
- Experience using LinkedIn or recruitment platforms
- Knowledge of the health and social care sector
What We Offer
- Performance bonus of up to £4,000 per year
- On-target earnings of up to £30,000
- Comprehensive training and development
- Career progression opportunities within a rapidly growing organisation
- Exposure to recruitment, operations, healthcare, and leadership functions
- Supportive and collaborative working environment
- Hybrid working opportunities
- Opportunity to make a genuine difference to vulnerable children and young people
- The chance to be part of an ambitious organisation with a strong social purpose
This role is designed for someone who wants to grow. As Young Crisis Hub continues to expand, there will be opportunities to develop into senior recruitment, operations, workforce planning, service management, or leadership positions. We invest heavily in our people and are committed to helping ambitious individuals build rewarding and meaningful careers.
Why Join Young Crisis Hub?
Every successful recruitment, every rota you coordinate, and every operational task you complete helps ensure that vulnerable young people receive the support they need when they need it most. This is more than an administration role. It is an opportunity to build a rewarding career while contributing to life-changing outcomes for children and young people facing mental health crises. If you are organised, driven, compassionate, and excited by the opportunity to grow with a purpose-led organisation, we would love to hear from you.
To Apply
Please submit your CV along with a short covering statement outlining your interest in the role and why you would like to join Young Crisis Hub.
Recruitment & Operations Coordinator employer: Young Crisis Hub
Young Crisis Hub is an exceptional employer dedicated to making a meaningful impact in the lives of vulnerable children and young people. With a supportive and collaborative work culture, employees benefit from comprehensive training, career progression opportunities, and the chance to contribute to life-changing outcomes. Located in Hackney Wick, this role offers a unique opportunity to grow within a purpose-driven organisation while enjoying hybrid working options and a performance bonus.
StudySmarter Expert Advice🤫
We think this is how you could land Recruitment & Operations Coordinator
✨Get Involved Locally
Dive into local volunteer opportunities or social initiatives. This not only beefs up your CV but also connects you with like-minded folks in nonprofits. Plus, it shows your passion for social impact, which is key for getting noticed by Young Crisis Hub.
✨Tap into Professional Networks
Join networks like the National Council for Voluntary Organisations (NCVO) or local charities to meet professionals in the sector. Attend events and workshops to build relationships and learn about potential openings at organisations like Young Crisis Hub.
✨Showcase Your Commitment
When prepping for interviews, be ready to speak about your personal connection to social issues. Dive into specific examples of how you’ve contributed to community projects – this will resonate with the mission-driven vibe at Young Crisis Hub.
✨Utilise Online Platforms
We’re all about making connections, so use platforms like Idealist and CharityJob to hunt for full-time roles. And of course, you should keep an eye on our website for exciting opportunities at Young Crisis Hub. Apply directly through us to stand out!
We think you need these skills to ace Recruitment & Operations Coordinator
Some tips for your application 🫡
Show Your Passion for the Cause:In the nonprofit sector, it's super important to demonstrate genuine passion for the mission of Young Crisis Hub. Use your cover letter to showcase any personal experiences or volunteer work that connects you to their social impact initiatives. This emotional connection can really help your application stand out.
Highlight Relevant Experience:When crafting your CV, be sure to include any relevant projects or roles that showcase your skills in social impact. Whether it's community organising, fundraising, or advocacy, highlight what you've done and the difference it's made. Don’t just list tasks; quantify your achievements and the outcomes of your efforts.
Tailor Your Documents to the Role:For a full-time role like Recruitment & Operations Coordinator, ensure your CV and cover letter specifically address the responsibilities outlined in the job description. Use their language to describe your skills and experience, making it easy for the hiring team to see how you fit into their vision.
Emphasise Teamwork and Collaboration:Nonprofits thrive on teamwork, so make sure to emphasise your collaborative experiences. Whether you've worked in a team setting, partnered with community organisations, or facilitated group projects, highlight these experiences in your application. Show them you understand the importance of working alongside diverse individuals to achieve shared goals.
How to prepare for a job interview at Young Crisis Hub
✨Show Your Passion for Social Change
When we’re prepping for interviews in the nonprofit space, it's vital to demonstrate our genuine passion for social impact. Be ready to discuss not just your skills and experiences but also why you care about the mission of Young Crisis Hub. Sharing personal stories or insights can really make us stand out.
✨Highlight Project Experience
We should focus on specific projects we've worked on that align with the goals of social impact. Whether that’s a community initiative, volunteering, or a class project, having solid examples that showcase our role and the outcomes will resonate well with the interviewers.
✨Familiarity with Relevant Tools and Practices
Let’s brush up on tools and methodologies commonly used in the nonprofit sector, like project management software or outcome measurement frameworks. Being able to speak fluently about these will show that we’re not just passionate but also knowledgeable and ready to hit the ground running.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that evaluate our problem-solving skills in real-world social issues. Think about how we’d handle challenges in the nonprofit environment and prepare stories that demonstrate our critical thinking and adaptability. Role-playing with a friend could help us feel more confident!
