Support Worker Trauma-Informed Residential Care (Psychology/Mental Health Background) (London Area)

Support Worker Trauma-Informed Residential Care (Psychology/Mental Health Background) (London Area)

London Full-Time 36000 - 60000 £ / year (est.) No working from home possible
Young Crisis Hub

At a Glance

  • Tasks: Support young people in a homely environment, providing tailored trauma-informed care.
  • Company: Young Crisis Hub, focused on innovative mental health support.
  • Benefits: Direct recruitment, personal guidance from the recruiter, and potential career pathways.
  • Other info: Ideal for those seeking a meaningful role bridging clinical and real-world support.
  • Why this job: Make a real difference in young people's lives while applying your psychology knowledge.
  • Qualifications: Background in psychology or mental health; emotional intelligence is key.

The predicted salary is between 36000 - 60000 £ per year.

What does trauma-informed care look like outside of a clinical setting? We support children and young people who don't fit a standard model of residential care. These are individuals who need specialist, tailored support in a safe, stable, homely environment not a ward, not a classroom, and not a one-size-fits-all service.

About the role: This position is ideal for people with a psychology or mental health background who want to work therapeutically without being in a clinical setting. Many of the young people we support have experienced significant trauma and emotional disruption and need adults around them who understand mental health, attachment, and regulation not just behaviour management.

You'll be supporting young people within a residential home designed to feel genuinely homely. Your role is to help create a calm, predictable environment where young people can settle, feel secure, and begin to trust the adults around them, while receiving the right level of tailored support for their needs.

Who we're looking for: You may have gained your experience in an NHS mental health unit, a secure or hospital setting, a specialist SEN school, or another trauma-exposed environment. You might be a psychology graduate, Assistant Psychologist, or Mental Health Support Worker looking to apply your knowledge in a more relational, day-to-day way. Although the position sits within residential support, it's designed for people who think beyond the label. We're looking for emotional intelligence, reflective practice, and a genuine understanding of trauma and mental health. Residential experience isn't essential the right background and mindset are far more important.

Why this role? This is a strong opportunity for anyone considering future pathways in clinical psychology, therapy, or specialist mental health roles. If you're looking for a role that bridges the gap between clinical understanding and real-world support, in a setting that feels human and not institutional, we'd love to hear from you.

Direct recruitment no agencies. I'm Jade, the internal recruiter for Young Crisis Hub, so you'll be dealing with me directly. I can walk you through this opportunity in more detail, answer your questions, and help you explore if this is the right fit for you.

Ready to apply? Get in touch today.

Support Worker Trauma-Informed Residential Care (Psychology/Mental Health Background) (London Area) employer: Young Crisis Hub

At Young Crisis Hub, we pride ourselves on being an exceptional employer that values the unique contributions of our staff in providing trauma-informed care. Our supportive work culture fosters professional growth and development, offering opportunities for those with a psychology or mental health background to make a meaningful impact in the lives of young people. Located in the heart of London, we provide a nurturing environment that feels like home, allowing our employees to thrive while helping others heal.

Young Crisis Hub

Contact Details:

Young Crisis Hub Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Support Worker Trauma-Informed Residential Care (Psychology/Mental Health Background) (London Area)

Tip Number 1

Network like a pro! Reach out to people in the mental health field, especially those who work in trauma-informed care. A friendly chat can lead to valuable insights and even job leads.

Tip Number 2

Show your passion! When you get the chance to meet potential employers or during interviews, share your personal experiences and why you care about supporting young people with trauma. Authenticity goes a long way!

Tip Number 3

Prepare for scenario-based questions! Think about how you'd handle specific situations with young people in a residential setting. This shows you understand the role and are ready to think on your feet.

Tip Number 4

Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, you’ll have access to all the latest opportunities tailored to your skills and interests.

We think you need these skills to ace Support Worker Trauma-Informed Residential Care (Psychology/Mental Health Background) (London Area)

Trauma-Informed Care
Understanding of Mental Health
Emotional Intelligence
Reflective Practice
Attachment Theory
Regulation Skills
Support for Young People

Some tips for your application 🫡

Show Your Understanding of Trauma-Informed Care:Make sure to highlight your knowledge of trauma-informed care in your application. We want to see how you can apply this understanding in a non-clinical setting, so share any relevant experiences or insights that demonstrate your approach.

Tailor Your Application:Don’t just send a generic CV and cover letter! We’re looking for candidates who can connect their background in psychology or mental health to the specific needs of our young people. Make it personal and relevant to the role.

Be Authentic:We value emotional intelligence and genuine understanding over formal experience. Let your personality shine through in your application. Share your motivations for wanting to work with young people and how you can contribute to creating a homely environment.

Apply Through Our Website:Ready to take the plunge? We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important details about the role!

How to prepare for a job interview at Young Crisis Hub

Understand Trauma-Informed Care

Before your interview, make sure you have a solid grasp of what trauma-informed care looks like outside of clinical settings. Familiarise yourself with the principles and how they apply to residential support. This will show that you’re not just knowledgeable but also genuinely interested in the role.

Reflect on Your Experiences

Think about your past experiences in mental health or psychology settings. Be ready to share specific examples of how you've supported individuals who have faced trauma. This will help demonstrate your emotional intelligence and understanding of the needs of young people in a residential environment.

Showcase Your Relational Skills

Since this role is all about building trust and creating a calm environment, be prepared to discuss how you foster relationships with young people. Think of instances where you’ve successfully connected with someone in a challenging situation, as this will highlight your ability to provide tailored support.

Ask Thoughtful Questions

Prepare some insightful questions to ask Jade during your interview. This could be about the specific challenges faced by the young people in their care or how the team approaches reflective practice. Asking questions shows your enthusiasm for the role and helps you gauge if it’s the right fit for you.