At a Glance
- Tasks: Lead a team to ensure our rooms are spotless and welcoming for guests.
- Company: The Westgate, a charming pub with boutique rooms in Winchester.
- Benefits: £13 per hour, weekly pay, 28 days holiday, and discounts at Young’s pubs.
- Other info: Enjoy training opportunities and a fun work environment.
- Why this job: Join a friendly team and make a real difference in guest experiences.
- Qualifications: Passion for customer service and high standards in cleanliness.
The predicted salary is between 26000 - 28000 £ per year.
Approx 20 hours per week between 9am and 3pm - Permanent Contract £13 per hour.
The Westgate is a welcoming pub with rooms located at the top of the High Street in Winchester. Overlooking the historic town centre, we offer a traditional style British pub experience with a selection of local ales, quality dining, boutique rooms and a warm welcome guaranteed.
What we offer our Head Housekeeper:
- Access to our Career Pathway and Training and Development courses
- Weekly pay
- 28 days holiday per year
- Free meals
- 20% discount in all Young’s pubs and 30% discount on overnight stays in our Pubs with Rooms
- Sharesave Scheme
- Company Pension Scheme
What we look for in a Head Housekeeper:
As the successful Head Housekeeper, you will have a passion to deliver exceptional customer service every time, with a friendly outgoing personality and desire to work as part of a team. You will have very high standards and an impeccable eye for detail. The Head Housekeeper plays an important role in the maintenance of our equipment, management of our linen and guest supplies and ensuring all daily, weekly and monthly cleaning tasks and projects are delivered on time and to the highest standard. You’ll get lots of training and have a good time along the way.
Your responsibilities will include:
- Managing the team of housekeepers and housekeeping rota
- Training housekeepers in standards
- Reporting to management on the rooms business
- Handling customer feedback and actions to improve
- Ordering and managing linen
- Ordering and managing consumables, cleaning materials and tea/coffees
Head Housekeeper in Winchester employer: Young & Co
The Westgate is an exceptional employer, offering a supportive work environment where our Head Housekeeper can thrive. With access to career development opportunities, competitive pay, and generous benefits including free meals and discounts, we prioritise employee satisfaction and growth. Located in the heart of historic Winchester, you will be part of a friendly team dedicated to delivering outstanding service in a charming pub setting.
StudySmarter Expert Advice🤫
We think this is how you could land Head Housekeeper in Winchester
✨Tip Number 1
Get to know the pub! Before your interview, pop by The Westgate for a drink or a meal. Familiarising yourself with the atmosphere and staff can give you a leg up in the conversation and show your genuine interest.
✨Tip Number 2
Show off your personality! As a Head Housekeeper, you'll need to be friendly and outgoing. During interviews, let your character shine through – share stories that highlight your customer service skills and teamwork.
✨Tip Number 3
Prepare for practical questions! Think about how you would handle specific housekeeping challenges or manage your team. We want to see your problem-solving skills and attention to detail in action.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're keen on joining our team at The Westgate. Don’t miss out on this opportunity!
We think you need these skills to ace Head Housekeeper in Winchester
Some tips for your application 🫡
Show Your Passion:When writing your application, let your passion for delivering exceptional customer service shine through. We want to see that you genuinely care about creating a welcoming environment for our guests.
Highlight Your Attention to Detail:As a Head Housekeeper, having an impeccable eye for detail is crucial. Make sure to mention any relevant experience where you've demonstrated this skill, whether it's in previous roles or personal projects.
Team Spirit Matters:We’re all about teamwork here at The Westgate. In your application, share examples of how you've successfully worked as part of a team in the past. This will show us that you’re ready to jump in and collaborate with our housekeepers.
Apply Through Our Website:To make sure your application gets to us quickly and easily, apply directly through our website. It’s the best way to ensure we see your application and can get back to you promptly!
How to prepare for a job interview at Young & Co
✨Know Your Stuff
Before the interview, make sure you understand what it means to be a Head Housekeeper. Familiarise yourself with the responsibilities listed in the job description, like managing the team and handling customer feedback. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Showcase Your Attention to Detail
As a Head Housekeeper, having an eye for detail is crucial. Prepare examples from your past experiences where your attention to detail made a difference. Whether it’s about maintaining high cleaning standards or managing supplies, share specific stories that highlight your skills.
✨Demonstrate Team Spirit
The Westgate values teamwork, so be ready to discuss how you’ve successfully worked with others in previous roles. Think of instances where you trained staff or collaborated on projects. This will show that you can lead a team while fostering a positive work environment.
✨Prepare Questions
At the end of the interview, you’ll likely have the chance to ask questions. Prepare thoughtful ones that reflect your interest in the pub's culture and operations. For example, you could ask about the training opportunities available or how they handle customer feedback. This shows you’re proactive and engaged.
