At a Glance
- Tasks: Deliver exceptional customer service and work as part of a vibrant team.
- Company: The Alexander Pope pub & hotel, a stylish hub in Twickenham & Teddington.
- Benefits: Free meals, weekly pay, 28 days holiday, and discounts at Young’s pubs.
- Other info: Access to training, career pathways, and a supportive team culture.
- Why this job: Join a fun environment with live music, quiz nights, and a focus on fresh fish.
- Qualifications: Passion for customer service and a friendly, outgoing personality.
The predicted salary is between 20000 - 25000 £ per year.
The Alexander Pope pub & hotel is a stylish hub for Twickenham & Teddington, just a five‑minute walk from Strawberry Hill Station. Serving all the pub classics, we have a particular focus on fresh fish which we champion via our daily 'Skipper's Catch'. On rugby days the pub buzzes with pre‑match diners, live music nights and famous quiz nights. Sundays are very popular for families who love our Sunday Roasts.
What We Offer Our Team Members:
- Access to our Career Pathway, Apprenticeships and training and development courses
- Free Meals
- Weekly pay
- 28 days holiday per year
- 20% discount in all Young’s pubs and 30% discount on overnight stays in our Pubs with Rooms
- Share Save Scheme
- Company Pension Scheme
What we look for in a Team Member:
As the successful member of our team you will have a passion to deliver exceptional customer service every time, with a friendly outgoing personality and a desire to work as part of a team. You’ll get lots of training, learn about all our products & have a good time along the way.
Thanks for your interest in working with Youngs. If you’d like to be part of our team, then apply now!
Team Member in Twickenham employer: Young & Co
The Alexander Pope pub & hotel is an excellent employer, offering a vibrant work culture in the heart of Twickenham, where team members can thrive in a dynamic environment filled with exciting events and a strong community spirit. With access to career pathways, training opportunities, and generous benefits like free meals and discounts, employees are supported in their growth while enjoying a fulfilling role that celebrates exceptional customer service and teamwork.
StudySmarter Expert Advice🤫
We think this is how you could land Team Member in Twickenham
✨Tip Number 1
Get to know the pub! Before your interview, pop in for a drink or a meal. Familiarising yourself with the atmosphere and menu will help you connect with the team and show your genuine interest.
✨Tip Number 2
Show off your personality! When you meet the team, let your friendly and outgoing nature shine through. They’re looking for someone who fits in well, so be yourself and engage in conversation.
✨Tip Number 3
Prepare for situational questions! Think about how you’d handle busy shifts or tricky customer interactions. Having examples ready will demonstrate your problem-solving skills and customer service passion.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you message. It shows appreciation and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Team Member in Twickenham
Some tips for your application 🫡
Show Your Personality:When writing your application, let your friendly and outgoing personality shine through. We want to see the real you, so don’t be afraid to inject a bit of your character into your words!
Highlight Your Customer Service Skills:Make sure to emphasise any experience you have in delivering exceptional customer service. We love team members who are passionate about making every guest's experience memorable, so share your relevant stories!
Tailor Your Application:Take a moment to tailor your application specifically for us at The Alexander Pope. Mention why you’re excited about working with our team and what you can bring to the table, especially regarding our focus on fresh fish and lively pub atmosphere.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at Young & Co
✨Know the Venue
Before your interview, take a moment to familiarise yourself with The Alexander Pope pub & hotel. Check out their menu, especially the 'Skipper's Catch', and understand their vibe during busy times like rugby days. This shows genuine interest and helps you connect with the interviewers.
✨Show Your Passion for Customer Service
As a Team Member, exceptional customer service is key. Prepare examples from your past experiences where you went above and beyond for customers. This will demonstrate your commitment to delivering great service, which is exactly what they’re looking for.
✨Emphasise Teamwork
Highlight your ability to work well in a team. Think of specific instances where you collaborated effectively with others. The pub environment thrives on teamwork, so showing that you can contribute positively to the team dynamic will set you apart.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about training opportunities or what a typical day looks like for a Team Member. This not only shows your enthusiasm but also helps you gauge if the role is the right fit for you.
