At a Glance
- Tasks: Lead shifts, deliver exceptional customer service, and train your team.
- Company: Join a vibrant pub group with a focus on growth and development.
- Benefits: Enjoy free meals, weekly pay, 28 days holiday, and generous discounts.
- Why this job: Kickstart your hospitality career with ongoing training and a supportive environment.
- Qualifications: Passion for customer service and basic knowledge of wines and spirits.
- Other info: Great opportunities for career advancement in a fun, dynamic setting.
The predicted salary is between 24000 - 36000 £ per year.
What We Offer Our Supervisors:
- Access to our Career Pathway, Apprenticeships and training and development courses
- Free Meals
- Weekly pay
- 28 days holiday per year
- 20% discount in all Young's Pubs and 30% discount on overnight stays in our Pubs with Rooms
- Share Save Scheme
- Company Pension Scheme
What We Look for in a Supervisor:
As the successful Supervisor you will have a passion to deliver exceptional customer service every time and be able to build rapport with our customers and our team to continue the success of our pub. You will be passionate about training our team to ensure they have the knowledge needed to delight our customers and also be a responsible key holder to be able to lead shifts safely and effectively. You will also be someone who is committed to their career in hospitality and we can offer ongoing development to support you as you grow and succeed with us.
Key Skills & Requirements:
- Fluent in English
- Basic Knowledge of Wines
- Basic Beers/Spirits Knowledge
Supervisor employer: Young & Co
Contact Detail:
Young & Co Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Supervisor
✨Tip Number 1
Get to know the company culture! Before your interview, check out their social media and website. This will help you understand what they value and how you can fit in.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. This will help you feel more confident and articulate during the real deal.
✨Tip Number 3
Show off your passion for customer service! Be ready to share examples of how you've gone above and beyond for customers in the past. This is key for a Supervisor role!
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email. It shows your enthusiasm and keeps you on their radar. And remember, apply through our website for the best chance!
We think you need these skills to ace Supervisor
Some tips for your application 🫡
Show Your Passion: Let us see your enthusiasm for customer service! Share examples of how you've gone above and beyond to create a great experience for customers in your previous roles.
Tailor Your Application: Make sure to customise your CV and cover letter to highlight your relevant skills and experiences. We want to know how your background aligns with what we’re looking for in a Supervisor.
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language and avoid jargon, so we can easily understand your qualifications and why you’d be a great fit for our team.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Young & Co
✨Know Your Stuff
Brush up on your knowledge of wines, beers, and spirits before the interview. Being able to discuss different types and pairings will show your passion for the role and impress your interviewers.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you delivered exceptional customer service. Highlight how you built rapport with customers and resolved any issues, as this is key for a Supervisor role.
✨Demonstrate Leadership Qualities
Think of situations where you led a team or took charge during a shift. Be ready to discuss how you trained others and ensured a safe and effective working environment, as this will align with what they’re looking for in a Supervisor.
✨Express Your Commitment to Growth
Talk about your career aspirations in hospitality and how you see yourself growing within the company. Mention any relevant training or development courses you’ve taken, showing that you’re proactive about your professional journey.