At a Glance
- Tasks: Lead shifts, train teams, and ensure exceptional customer service.
- Company: Join a vibrant pub chain with a focus on growth and development.
- Benefits: Free meals, weekly pay, 28 days holiday, and generous discounts.
- Other info: Access to career pathways and ongoing development opportunities.
- Why this job: Grow your career in hospitality while making customers smile every day.
- Qualifications: Passion for customer service and team training experience.
The predicted salary is between 24000 - 30000 £ per year.
What We Offer Our Supervisors:
- Access to our Career Pathway, Apprenticeships and training and development courses
- Free Meals
- Weekly pay
- 28 days holiday per year
- 20% discount in all Young's Pubs and 30% discount on overnight stays in our Pubs with Rooms
- Share Save Scheme
- Company Pension Scheme
What we look for in a Supervisor:
As the successful Supervisor you will have a passion to deliver exceptional customer service every time and be able to build rapport with our customers and our team to continue the success of our pub. You will be passionate about training our team to ensure they have the knowledge needed to delight our customers and also be a responsible key holder to be able to lead shifts safely and effectively. You will also be someone who is committed to their career in hospitality and we can offer ongoing development to support you as you grow and succeed with us.
Pub Supervisor — Lead Shifts, Train Teams, Grow in Radlett employer: Young & Co
At Young's, we pride ourselves on being an exceptional employer, offering our Pub Supervisors a vibrant work culture that fosters growth and development. With access to career pathways, apprenticeships, and comprehensive training courses, alongside benefits like free meals, generous holiday allowance, and discounts at our pubs, we ensure our team members feel valued and supported in their hospitality careers.
StudySmarter Expert Advice🤫
We think this is how you could land Pub Supervisor — Lead Shifts, Train Teams, Grow in Radlett
✨Tip Number 1
Network like a pro! Get chatting with folks in the industry, whether it's at local events or online. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Show off your personality during interviews! We want to see your passion for customer service and how you connect with others. Be yourself and let your enthusiasm for hospitality shine through.
✨Tip Number 3
Prepare some questions to ask during your interview. This shows you're genuinely interested in the role and the company. Plus, it gives you a chance to find out if this is the right fit for you too!
✨Tip Number 4
Don't forget to apply through our website! It's the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who are keen to join our team directly.
We think you need these skills to ace Pub Supervisor — Lead Shifts, Train Teams, Grow in Radlett
Some tips for your application 🫡
Show Your Passion:Let us see your enthusiasm for customer service in your application. Share examples of how you've gone above and beyond to create memorable experiences for customers. We love candidates who are genuinely excited about the role!
Tailor Your CV:Make sure your CV highlights relevant experience that aligns with the Supervisor role. Focus on your leadership skills and any training you've provided to teams. We want to see how you can contribute to our pub's success!
Be Authentic:When writing your cover letter, be yourself! We appreciate honesty and authenticity. Share your journey in hospitality and what drives you to lead and train teams. This helps us get to know the real you.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy and straightforward!
How to prepare for a job interview at Young & Co
✨Know Your Pub Inside Out
Before the interview, make sure you research the pub and its offerings. Familiarise yourself with their menu, special events, and customer service ethos. This will show your genuine interest in the role and help you connect with the interviewers.
✨Showcase Your Leadership Skills
As a Supervisor, you'll need to lead shifts and train teams. Prepare examples from your past experiences where you've successfully managed a team or resolved conflicts. Highlight your ability to motivate others and create a positive work environment.
✨Demonstrate Your Passion for Customer Service
Customer service is key in this role. Be ready to discuss what exceptional customer service means to you and share specific instances where you've gone above and beyond for customers. This will illustrate your commitment to delivering a great experience.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the training programmes, career progression opportunities, or how the pub measures success. This shows your enthusiasm for the role and helps you gauge if it's the right fit for you.
