At a Glance
- Tasks: Lead a vibrant team to deliver exceptional service and train staff in a lively restaurant.
- Company: Join the Old Bicycle Shop, a historic and trendy spot in Cambridge.
- Benefits: Enjoy free meals, weekly pay, 28 days holiday, and generous discounts.
- Other info: Access to training courses and a supportive environment for your career growth.
- Why this job: Be part of a growing team with real opportunities for career development.
- Qualifications: Passion for customer service and experience in hospitality leadership.
The predicted salary is between 24000 - 30000 £ per year.
Do you value the best service, deliciously fresh and locally sourced produce prepared by an amazing kitchen team and a bespoke drinks menu? Why not join the team at Old Bicycle Shop in Cambridge! Once the first bicycle shop in the UK, we are now one of Cambridge's most vibrant restaurants; serving brunch, lunch, dinner, amazing cocktails and more. If you share our philosophy of high standards, served with a warm and friendly smile, then we'd love to hear from you. We're a growing team with plenty of opportunities for career development, great staff benefits and a modern outlook. We're part of an eclectic collection of unique pubs, well-regarded restaurants, premium hotels & award-winning microbreweries.
What We Offer Our Supervisors:
- Access to our Career Pathway, Apprenticeships and training and development courses
- Free Meals
- Weekly pay
- 28 days holiday per year
- 20% discount in all Young's Pubs and 30% discount on overnight stays in our Pubs with Rooms
- Share Save Scheme
- Company Pension Scheme
What we look for in a Supervisor:
As the successful Supervisor you will have a passion to deliver exceptional customer service every time and be able to build rapport with our customers and our team to continue the success of our pub. You will be passionate about training our team to ensure they have the knowledge needed to delight our customers and also be a responsible key holder to be able to lead shifts safely and effectively. You will also be someone who is committed to their career in hospitality and we can offer ongoing development to support you as you grow and succeed with us.
Hospitality Supervisor: Lead Service & Training Growth employer: Young & Co
At Old Bicycle Shop in Cambridge, we pride ourselves on being an exceptional employer that values high standards and a warm, friendly atmosphere. With access to career development opportunities, generous staff benefits including free meals and discounts, and a commitment to training and growth, we create a vibrant work culture where our team can thrive. Join us in delivering outstanding service while enjoying the unique charm of one of Cambridge's most beloved restaurants.
StudySmarter Expert Advice🤫
We think this is how you could land Hospitality Supervisor: Lead Service & Training Growth
✨Tip Number 1
Network like a pro! Get out there and connect with people in the hospitality industry. Attend local events, join online forums, or even pop into places you admire. You never know who might have a lead on your dream job!
✨Tip Number 2
Show off your personality! When you get an interview, let your passion for hospitality shine through. Share stories about your experiences and how you've gone above and beyond for customers. We love to see that enthusiasm!
✨Tip Number 3
Prepare for those tricky questions! Think about how you'd handle various situations in a supervisory role. Practice your responses so you can demonstrate your problem-solving skills and commitment to high standards.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’re always looking for passionate individuals who want to grow with us in the hospitality world!
We think you need these skills to ace Hospitality Supervisor: Lead Service & Training Growth
Some tips for your application 🫡
Show Your Passion:When writing your application, let your passion for hospitality shine through! Share specific examples of how you've delivered exceptional customer service in the past. We want to see that you genuinely care about creating memorable experiences for our guests.
Tailor Your CV:Make sure your CV is tailored to the role of Hospitality Supervisor. Highlight any relevant experience in training and leading teams, as well as your ability to build rapport with customers. We love seeing candidates who understand what makes us unique!
Be Authentic:Don’t be afraid to let your personality come through in your written application. We’re looking for someone who fits into our warm and friendly culture, so a bit of authenticity can go a long way in making your application stand out.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re serious about joining our vibrant team at Old Bicycle Shop!
How to prepare for a job interview at Young & Co
✨Know the Menu Inside Out
Familiarise yourself with the restaurant's menu, including the locally sourced produce and signature cocktails. Being able to discuss specific dishes and drinks during your interview will show your genuine interest in the role and the establishment.
✨Showcase Your Customer Service Skills
Prepare examples of how you've delivered exceptional customer service in the past. Think about situations where you went above and beyond for a customer or helped resolve a complaint. This will demonstrate your passion for hospitality and your ability to build rapport.
✨Highlight Your Training Experience
Since the role involves training team members, be ready to discuss any previous experience you have in training or mentoring others. Share specific strategies you used to help others learn and grow, as this will align with their focus on team development.
✨Express Your Commitment to Growth
Talk about your career aspirations within the hospitality industry. Mention how you value ongoing development and are excited about the opportunities they offer, such as apprenticeships and training courses. This shows that you're not just looking for a job, but a long-term career.
