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- Tasks: Lead shifts, train team members, and ensure top-notch customer service in a lively pub.
- Company: Join Young & Co, a vibrant pub and hotel with a focus on guest experience.
- Benefits: Enjoy competitive pay, share of tips, staff discounts, and career progression.
- Other info: Thriving environment with plenty of opportunities for growth.
- Why this job: Be part of a supportive team and make a real impact on guest experiences.
- Qualifications: Strong leadership skills and a passion for hospitality.
The predicted salary is between 25000 - 32000 £ per year.
Young & Co is seeking a Full-Time Supervisor for The Dog & Fox in Wimbledon. The ideal candidate thrives in a busy pub environment and demonstrates strong leadership skills.
Responsibilities include:
- Supporting management
- Leading shifts
- Training team members
- Ensuring excellent customer service
The role offers a competitive salary, share of tips, staff discounts, and opportunities for progression in a supportive team environment. Apply now with your CV and a short cover note.
Guest Experience Supervisor — Pub & Hotel (Tips & Progression) employer: Young & Co
Contact Detail:
Young & Co Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Guest Experience Supervisor — Pub & Hotel (Tips & Progression)
✨Tip Number 1
Get to know the pub scene! Spend some time in similar venues, chat with staff, and understand what makes a great guest experience. This will help you stand out during interviews.
✨Tip Number 2
Show off your leadership skills! Think of examples where you've led a team or handled a busy shift. We want to hear about how you kept things running smoothly under pressure.
✨Tip Number 3
Don’t just apply anywhere—apply through our website! It shows you're genuinely interested in joining our team at The Dog & Fox, and we love that enthusiasm.
✨Tip Number 4
Prepare for the interview by practising common questions. Think about how you would train new team members or handle customer complaints. We want to see your problem-solving skills in action!
We think you need these skills to ace Guest Experience Supervisor — Pub & Hotel (Tips & Progression)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Guest Experience Supervisor role. Highlight any leadership roles or customer service experience you've had, as we want to see how you thrive in a busy environment like The Dog & Fox.
Craft a Catchy Cover Note: Your cover note is your chance to shine! Keep it short and sweet, but make sure to express your enthusiasm for the role and why you think you'd be a great fit for our team. We love seeing genuine passion!
Show Off Your Team Spirit: Since this role involves training team members and supporting management, share examples of how you've worked well in a team before. We’re looking for someone who can lead and inspire others, so let us know how you’ve done that in the past!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you don’t miss out on any important updates. Plus, we love seeing applications come through our own channels!
How to prepare for a job interview at Young & Co
✨Know the Venue Inside Out
Before your interview, make sure you familiarise yourself with The Dog & Fox. Understand its atmosphere, menu, and customer base. This will help you demonstrate your genuine interest in the pub and show that you're ready to contribute to its success.
✨Showcase Your Leadership Skills
As a Guest Experience Supervisor, you'll need to lead shifts and train team members. Prepare examples from your past experiences where you've successfully led a team or handled a busy environment. This will highlight your capability to thrive under pressure.
✨Emphasise Customer Service Excellence
Customer service is key in this role. Be ready to discuss how you’ve gone above and beyond for customers in previous jobs. Share specific stories that illustrate your commitment to providing an exceptional guest experience.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, training opportunities, or how they measure success in the role. This shows your enthusiasm and helps you gauge if the pub is the right fit for you.