At a Glance
- Tasks: Deliver exceptional customer service and create a welcoming atmosphere for guests.
- Company: Historic pub in South Kensington, known for its vibrant sports scene.
- Benefits: Flexible hours, free meals, weekly pay, and generous discounts.
- Other info: Opportunities for career growth with training and development courses.
- Why this job: Join a fun team, learn new skills, and enjoy a lively work environment.
- Qualifications: Passion for customer service and a friendly, outgoing personality.
The predicted salary is between 12 - 15 £ per hour.
A pub steeped in history, we’re famously THE place to go to catch the week’s sport in South Kensington, with 5 big screens showing all the action from the Premier League and more! Nestled between Earls Court and South Kensington tube stations, and just a short walk from Kensington Olympia and Chelsea. Food is at the heart of what we do. Serving the best pub classics you know and love, from great British fish & chips and hearty burgers to the best Sunday Roast in the whole of Kensington, join Laddi and the team, we'd love to welcome you in!!
What We Offer Our Team Members:
- Your Bday off
- Service charge £2+/hour (£2.5 / hour average in the last 3 weeks)
- Flexible hours
- Access to our Career Pathway, Apprenticeships and training and development courses
- Free Meals
- Weekly pay
- 28 days holiday per year
- 20% discount in all Young’s pubs and 30% discount on overnight stays in our Pubs with Rooms
- Share Save Scheme
- Company Pension Scheme
What we look for in a Team Member:
As the successful member of our team you will have a passion to deliver exceptional customer service every time, with a friendly outgoing personality and desire to work as part of a team. You’ll get lots of training, learn about all our products & have a good time along the way. Thanks for your interest in working with Youngs. If you’d like to be part of our team, then apply now!
Front of House Pro - Flexible Hours, Training & Perks employer: Young & Co
Join a vibrant and historic pub in South Kensington, where we pride ourselves on delivering exceptional customer service and serving delicious British classics. With flexible hours, comprehensive training opportunities, and a supportive work culture, our team members enjoy perks like free meals, generous holiday allowances, and discounts across all Young's pubs. Be part of a dynamic team that values your growth and well-being while you create memorable experiences for our guests.
StudySmarter Expert Advice🤫
We think this is how you could land Front of House Pro - Flexible Hours, Training & Perks
✨Tip Number 1
Get to know the pub! Before your interview, pop in for a drink or a meal. Familiarising yourself with the atmosphere and menu will help you connect with the team and show your genuine interest.
✨Tip Number 2
Practice your customer service skills! Think of scenarios you might face as a Front of House Pro and how you'd handle them. Being able to demonstrate your passion for exceptional service will set you apart.
✨Tip Number 3
Network with current staff! If you know anyone who works at Young’s, chat with them about their experiences. They might share insider tips that could give you an edge during the hiring process.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining our team and ready to dive into the exciting world of hospitality.
We think you need these skills to ace Front of House Pro - Flexible Hours, Training & Perks
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for customer service shine through! We want to see that you’re excited about joining our team and delivering top-notch experiences to our guests.
Tailor Your Application:Make sure to customise your application to reflect the vibe of our pub. Mention your love for classic pub food or your favourite sports moments to show us you’re a great fit for our team!
Be Yourself:We’re looking for friendly, outgoing personalities, so don’t be afraid to let your true self come through in your writing. Share a bit about your personality and what makes you unique!
Apply Through Our Website:For the best chance of joining our team, make sure to apply directly through our website. It’s super easy, and we can’t wait to read your application!
How to prepare for a job interview at Young & Co
✨Know the Venue
Before your interview, take some time to familiarise yourself with the pub's history and its offerings. Understanding the menu and the atmosphere will help you connect with the interviewers and show your genuine interest in being part of their team.
✨Show Your Passion for Customer Service
Since they’re looking for someone who delivers exceptional customer service, be ready to share examples from your past experiences. Think about times when you went above and beyond for a customer or how you handled difficult situations with a smile.
✨Emphasise Teamwork
This role is all about working as part of a team, so highlight your ability to collaborate and support your colleagues. Share stories that demonstrate your teamwork skills, whether it’s in a previous job or during group activities.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the training opportunities or what a typical day looks like for a Front of House Pro. This shows your enthusiasm and helps you gauge if the role is the right fit for you.
