At a Glance
- Tasks: Lead shifts, deliver exceptional customer service, and train our team.
- Company: The Wheatsheaf, a beloved community pub with a family-friendly vibe.
- Benefits: Free meals, weekly pay, 28 days holiday, and discounts at Young's Pubs.
- Other info: Access to career pathways and ongoing training opportunities.
- Why this job: Join a supportive team and unlock your potential in hospitality.
- Qualifications: Passion for customer service and commitment to team development.
The predicted salary is between 24000 - 30000 £ per year.
Nestled on Esher Green you'll find The Wheatsheaf, our community pub and well-loved local. Our family-friendly pub is a favourite for drinkers and diners alike, who can relax in our spacious bar, restaurant or outdoor terrace. Our menu boasts British seasonal pub classics as well as seasonal specials, made fresh in our kitchen.
At Wheatsheaf, we're passionate about developing our team, and we have an incredible career pathway available to unlock your potential throughout a transparent and supported career journey.
What We Offer Our Supervisors:
- Access to our Career Pathway, Apprenticeships and training and development courses
- Free Meals
- Weekly pay
- 28 days holiday per year
- 20% discount in all Young's Pubs and 30% discount on overnight stays in our Pubs with Rooms
- Share Save Scheme
- Company Pension Scheme
What we look for in a Supervisor:
As the successful Supervisor you will have a passion to deliver exceptional customer service every time and be able to build rapport with our customers and our team to continue the success of our pub. You will be passionate about training our team to ensure they have the knowledge needed to delight our customers and also be a responsible key holder to be able to lead shifts safely and effectively. You will also be someone who is committed to their career in hospitality and we can offer ongoing development to support you as you grow and succeed with us.
Supervisor in Esher employer: Young & Co
At The Wheatsheaf, we pride ourselves on being an exceptional employer, offering a supportive and family-friendly work environment in the heart of Esher Green. Our commitment to employee development is evident through our transparent career pathways, training opportunities, and generous benefits including free meals, weekly pay, and discounts across our Young's Pubs. Join us to be part of a passionate team dedicated to delivering outstanding customer service while enjoying a fulfilling career in hospitality.
StudySmarter Expert Advice🤫
We think this is how you could land Supervisor in Esher
✨Tip Number 1
Get to know the pub! Before your interview, pop into The Wheatsheaf and soak up the atmosphere. Chat with the staff and customers to get a feel for the vibe. This will help you connect during your interview and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Show off your people skills! As a Supervisor, you'll need to build rapport with both customers and your team. During your interview, share examples of how you've successfully managed teams or delighted customers in the past. We love hearing about real experiences!
✨Tip Number 3
Be ready to talk about training! Since we're all about developing our team, come prepared with ideas on how you can help train and motivate others. Share your passion for hospitality and how you can contribute to our supportive environment.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're keen on joining us at The Wheatsheaf. Don’t forget to follow up after applying; a little nudge can go a long way!
We think you need these skills to ace Supervisor in Esher
Some tips for your application 🫡
Show Your Passion:When you're writing your application, let your passion for hospitality shine through! We want to see how much you care about delivering exceptional customer service and building rapport with both customers and the team.
Tailor Your Application:Make sure to customise your application to reflect the specific skills and experiences that match the Supervisor role. Highlight any relevant experience in training or leading teams, as this is key for us at The Wheatsheaf.
Be Authentic:Don’t be afraid to show your personality! We’re looking for someone who fits into our community pub vibe, so let your unique voice come through in your writing. Authenticity goes a long way in making a great first impression.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Young & Co
✨Know the Pub Inside Out
Before your interview, make sure you familiarise yourself with The Wheatsheaf. Check out their menu, understand their values, and get a feel for the atmosphere. This will help you demonstrate your genuine interest in the pub and its community.
✨Showcase Your Customer Service Skills
As a Supervisor, exceptional customer service is key. Prepare examples from your past experiences where you've gone above and beyond for customers. Highlight how you built rapport and handled challenging situations to show you're the right fit for the role.
✨Emphasise Team Development
Since training and developing the team is crucial, think of specific instances where you've successfully trained or mentored others. Be ready to discuss your approach to fostering a positive team environment and how you can contribute to the growth of your colleagues.
✨Be Ready to Lead
As a key holder, you'll need to demonstrate leadership qualities. Prepare to talk about your experience in leading shifts or teams, including how you ensure safety and efficiency. Show that you can handle responsibility and make decisions under pressure.
