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- Tasks: Lead a vibrant team and ensure exceptional customer service in a stylish pub.
- Company: Freshly refurbished Young's pub in the heart of East Grinstead.
- Benefits: Career development, discounts, free meals, and 28 days holiday.
- Other info: Dynamic environment with opportunities for internal promotions.
- Why this job: Join a passionate team and grow your career in hospitality.
- Qualifications: Experience in hospitality and a passion for customer service.
The predicted salary is between 25000 - 30000 £ per year.
We are a brand new freshly refurbished town centre Young's pub in the heart of East Grinstead. We offer premium drinks and fresh British food in a warm and welcoming setting at the top of the High Street. We have a large private outside space with a burger shack and a full draught outside bar, a warm modern style interior with plenty of cosy nooks with log burners for the winter.
What We Offer Our Assistant Managers:
- Access to our Career Pathway and development towards GM - A large majority of our GM appointments are internal
- Access to our fully funded apprenticeships and training and development courses
- 20% discount in all Young's Pubs and 30% discount on overnight stays in our Pubs with Rooms
- Access to our Share Save Scheme
- Free Meals
- 28 Days holiday per year
- Company Pension Scheme
What we look for in an Assistant Manager:
We are looking for a motivated & experienced Assistant Manager to join and lead our team in our stylish, food focused pub. As the successful Assistant Manager you will have a genuine passion for exceptional customer service and a pro-active approach to team management. You will be enthusiastic & driven to continue the success of our pub and play a pivotal part in training our team to ensure they have the knowledge needed to delight our customers. You will also be someone who is committed to their career in hospitality and we can offer ongoing development to support you as you grow and succeed with us.
Assistant Manager in East Grinstead employer: Young & Co
Contact Detail:
Young & Co Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Manager in East Grinstead
✨Tip Number 1
Get to know the pub scene in East Grinstead! Visit local pubs, chat with staff, and understand what makes them tick. This will give you a leg up when you walk into your interview, showing that you're genuinely interested in the community.
✨Tip Number 2
Practice your customer service skills! Role-play common scenarios you might face as an Assistant Manager. This will help you articulate your approach to exceptional service during interviews and demonstrate your passion for hospitality.
✨Tip Number 3
Network like a pro! Connect with current or former employees of Young's Pubs on LinkedIn. They can provide insider tips and maybe even put in a good word for you. Plus, it shows you're proactive about joining the team!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, you can showcase your enthusiasm for the role and the company right from the start. Don’t miss out on this opportunity!
We think you need these skills to ace Assistant Manager in East Grinstead
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for hospitality shine through! We want to see that you genuinely care about providing exceptional customer service and leading a team.
Tailor Your CV: Make sure your CV is tailored to the Assistant Manager role. Highlight your relevant experience and skills that match what we’re looking for, like team management and a proactive approach.
Be Authentic: Don’t be afraid to show your personality in your application. We’re looking for someone who fits our warm and welcoming vibe, so let us get to know the real you!
Apply Through Our Website: For the best chance of success, apply directly through our website. It’s the easiest way for us to see your application and get you on the path to joining our fantastic team!
How to prepare for a job interview at Young & Co
✨Know the Venue Inside Out
Before your interview, take some time to visit the pub if you can. Familiarise yourself with the layout, the menu, and the vibe. This will not only help you answer questions more confidently but also show your genuine interest in the role and the establishment.
✨Showcase Your Customer Service Skills
As an Assistant Manager, exceptional customer service is key. Prepare examples from your past experiences where you went above and beyond for customers. Highlight how you handled difficult situations or turned a negative experience into a positive one.
✨Demonstrate Team Leadership
Be ready to discuss your approach to team management. Think of specific instances where you successfully trained or motivated your team. Emphasise your ability to create a positive work environment and how you encourage collaboration among staff.
✨Express Your Passion for Hospitality
Let your enthusiasm for the hospitality industry shine through. Talk about what excites you about working in a pub setting and how you plan to contribute to the success of the team. Showing your commitment to a career in hospitality will resonate well with the interviewers.