At a Glance
- Tasks: Deliver exceptional customer service and create memorable experiences for guests.
- Company: Join a vibrant team at the City Pub Group/Youngs, known for warm hospitality.
- Benefits: Enjoy free meals, weekly pay, 28 days holiday, and discounts at Young's Pubs.
- Other info: Work in a stunning location near the beach with a supportive team.
- Why this job: Be part of a dynamic environment with opportunities for growth and development.
- Qualifications: Passion for customer service, excellent communication skills, and attention to detail.
The predicted salary is between 12 - 12 £ per hour.
We are a collective of like-minded, guest-focused individuals. Our mission is to craft memorable experiences and lasting memories, delivered with warm, genuine & generous hospitality. As part of the City Pub Group/Youngs portfolio, we offer unrivalled benefits, development opportunities & progression pathways for our team. The Cliftonville is a venue for all to love - exceptional locally sourced food delivered with heart, 30 boutique bedrooms with unrivalled sea views & a burgeoning weddings and events business. Just a short stroll from the beach, the pier and the town centre, we have a lot to shout about and to be proud of.
What We Offer Our Receptionists:
- Access to our Career Pathway, Apprenticeships and training and development courses
- Free Meals
- Weekly pay
- 28 days holiday per year
- 20% discount in all Young's Pubs and 30% discount on overnight stays in our Pubs with Rooms
- Share Save Scheme
- Company Pension Scheme
What we look for in a Receptionist:
As the successful Receptionist you will have a passion to deliver exceptional customer service every time, with a friendly outgoing personality and desire to work as part of a team. You will have experience working in a similar environment, be an active team player with excellent communication skills and have very high standards and an impeccable eye for detail. You will have a pro-active approach to driving sales and delivering growth through engagement with our customers and team and demonstrate great planning and organisational skills to maintain effective controls and ensure the financial credit and administration procedures are applied at all times.
Receptionist in Cromer employer: Young & Co
At The Cliftonville, we pride ourselves on being an exceptional employer, offering a vibrant work culture that values genuine hospitality and teamwork. With access to career pathways, training opportunities, and generous benefits such as free meals and discounts, our Receptionists enjoy a fulfilling role in a stunning seaside location, where they can grow professionally while crafting memorable experiences for our guests.
StudySmarter Expert Advice🤫
We think this is how you could land Receptionist in Cromer
✨Tip Number 1
Get to know the venue! Before your interview, take a stroll around The Cliftonville and soak in the atmosphere. This will help you connect with the team and show your genuine interest in the place.
✨Tip Number 2
Practice your customer service skills! Think of scenarios where you can demonstrate your friendly personality and problem-solving abilities. We want to see how you handle real-life situations with guests.
✨Tip Number 3
Network with current staff! If you know anyone working at City Pub Group or Young's, chat with them about their experiences. They might share insider tips that could give you an edge during the hiring process.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re keen on joining our team and ready to embrace the opportunities we offer.
We think you need these skills to ace Receptionist in Cromer
Some tips for your application 🫡
Show Your Personality:When writing your application, let your friendly and outgoing personality shine through. We want to see the real you, so don’t be afraid to inject a bit of warmth and enthusiasm into your words!
Highlight Relevant Experience:Make sure to mention any previous experience in customer service or similar roles. We love seeing how you've delivered exceptional service before, so share those stories that showcase your skills and attention to detail.
Tailor Your Application:Take a moment to read through the job description and align your application with what we’re looking for. Use keywords from the description to demonstrate that you understand our mission and values—this will really make your application stand out!
Apply Through Our Website:We encourage you to apply directly through our website. It’s super easy and ensures your application gets to us quickly. Plus, you’ll find all the info you need about the role and our amazing benefits right there!
How to prepare for a job interview at Young & Co
✨Know the Venue Inside Out
Before your interview, take some time to research The Cliftonville and its offerings. Familiarise yourself with their menu, the types of events they host, and their unique selling points. This will not only show your genuine interest but also help you answer questions more effectively.
✨Showcase Your Customer Service Skills
As a Receptionist, exceptional customer service is key. Prepare examples from your past experiences where you went above and beyond for a guest. Highlight your friendly personality and how you handle challenging situations with grace and professionalism.
✨Demonstrate Team Spirit
The City Pub Group values teamwork, so be ready to discuss how you work well with others. Share stories that illustrate your ability to collaborate, support colleagues, and contribute to a positive team environment. This will resonate well with their collective ethos.
✨Prepare Questions to Ask
Interviews are a two-way street! Prepare thoughtful questions about the role, the team, and the company culture. This shows your enthusiasm and helps you determine if this is the right fit for you. Plus, it gives you a chance to engage with your interviewers.
