At a Glance
- Tasks: Lead a vibrant team in delivering exceptional customer service at a stunning riverside restaurant.
- Company: Join Riverstation, a stylish venue with breathtaking views and a friendly atmosphere.
- Benefits: Enjoy free meals, 28 days holiday, discounts, and a clear career pathway.
- Other info: Opportunity for internal promotions and ongoing training to enhance your skills.
- Why this job: Be part of a dynamic team and grow your career in the exciting hospitality industry.
- Qualifications: Experience in hospitality and a passion for customer service are essential.
The predicted salary is between 43000 - 48000 £ per year.
Located on Bristol’s iconic harbourside, Riverstation has a stunning terrace, balcony and unrivalled views of the river. The seasonally changing upstairs restaurant menu offers fresh and inspiring dishes, whilst the bar downstairs creates exceptional brunches alongside a great selection of English classics and small plates to share. With a fine selection of local beers and ciders, wines from around the globe and an expertly crafted cocktail list. Our team are friendly and professional, striving to create a great working environment for all.
What We Offer Our Deputy General Managers:
- Access to our Career Pathway, Apprenticeships and training and development courses
- Development towards General Manager - the majority of our GM appointments are Internal
- Free Meals
- 28 days holiday per year
- 20% discount in all Young’s pubs and 30% discount on overnight stays in our Pubs with Rooms
- Share Save Scheme
- Company Pension Scheme
What we look for in a Deputy General Manager:
We are looking for a motivated & experienced DGM to join and lead our team in our stylish, premium restaurant on the river. As the successful DGM you will have a genuine passion for exceptional customer service and a pro‑active approach to team management. You will be enthusiastic & driven to continue the success of our restaurant and play a pivotal part in training our team to ensure they have the knowledge needed to delight our customers. You will also be someone who is committed to their career in hospitality and we can offer ongoing development to support you as you grow and succeed with us.
Salary of up to 38K base rate. Minimum 5K per year in TRONC and service charge (often closer to 10K!).
Deputy General Manager 43K. Beautiful restaurant on the river in Bristol employer: Young & Co
Riverstation is an exceptional employer located on Bristol’s picturesque harbourside, offering a vibrant work culture that prioritises employee growth and development. With access to career pathways, training courses, and a commitment to promoting from within, our Deputy General Managers enjoy a supportive environment alongside competitive benefits such as free meals, generous holiday allowances, and discounts across our venues. Join us in creating memorable dining experiences while enjoying the stunning views and camaraderie of our dedicated team.
StudySmarter Expert Advice🤫
We think this is how you could land Deputy General Manager 43K. Beautiful restaurant on the river in Bristol
✨Tip Number 1
Network like a pro! Get out there and connect with people in the hospitality industry. Attend local events, join online forums, or even pop into restaurants to chat with staff. You never know who might have a lead on that perfect Deputy General Manager role!
✨Tip Number 2
Show off your personality! When you get the chance for an interview, let your passion for customer service shine through. Share stories about how you've gone above and beyond for guests in the past. We love to see enthusiasm and a genuine love for the industry!
✨Tip Number 3
Research the restaurant! Before any interview, make sure you know what makes Riverstation special. Familiarise yourself with the menu, the vibe, and the team. This will not only impress us but also help you tailor your answers to show you're the perfect fit.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you're serious about joining our team. Don’t forget to follow up after applying – a little nudge can go a long way!
We think you need these skills to ace Deputy General Manager 43K. Beautiful restaurant on the river in Bristol
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for the hospitality industry shine through. We want to see that you genuinely care about providing exceptional customer service and leading a team.
Tailor Your CV:Make sure your CV is tailored to the Deputy General Manager role. Highlight your relevant experience and skills that align with what we’re looking for, especially in team management and customer service.
Be Authentic:Don’t be afraid to show your personality in your application. We’re looking for someone who fits into our friendly and professional team, so let us get to know the real you!
Apply Through Our Website:For the best chance of success, make sure to apply directly through our website. This way, your application will go straight to us, and we can’t wait to read it!
How to prepare for a job interview at Young & Co
✨Know the Menu Inside Out
Familiarise yourself with Riverstation's menu, including seasonal dishes and specials. Being able to discuss your favourite items and suggest pairings shows your passion for the restaurant and its offerings.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully managed teams in the past. Highlight your approach to training staff and ensuring exceptional customer service, as this is key for a Deputy General Manager role.
✨Demonstrate Your Passion for Hospitality
Share your journey in the hospitality industry and what drives your passion for it. Discuss any relevant experiences that showcase your commitment to creating memorable dining experiences for customers.
✨Ask Insightful Questions
Prepare thoughtful questions about the restaurant's culture, team dynamics, and future goals. This not only shows your interest but also helps you assess if it's the right fit for you.