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- Tasks: Lead a vibrant team and ensure exceptional customer service in a bustling pub environment.
- Company: Join the iconic White Hart pub along the Thames, known for its great food and atmosphere.
- Benefits: Enjoy competitive pay, tips, discounts, free meals, and 28 days holiday.
- Other info: Access to training, apprenticeships, and a supportive community focused on your development.
- Why this job: Kickstart your hospitality career with growth opportunities towards General Manager.
- Qualifications: Experience in management and a passion for customer service are essential.
The predicted salary is between 34000 - 34000 £ per year.
We're looking for an Assistant Manager at one of the most iconic pubs along the Thames, the White Hart in Barnes. You'll have experience being second in command of a business, be confident leading a team, dealing with customers, troubleshooting and be keen to learn more about the ins and outs of running a pub yourself in the future.
We're a fantastic community pub that draws in visitors from afar who want a pint or a bite to eat with a view that's as close to the Thames as you can get. We're well known for our food and service, so having a customer‑centric approach is important. You'll think big (and small), can spot opportunities to raise the bar and improve the business and be passionate about developing yourself towards General Manager and having a long career in hospitality.
What We Offer Our Assistant Managers:
- Access to our Career Pathway and development towards GM - A large majority of our GM appointments are internal
- Access to our fully funded apprenticeships and training and development courses
- 20% discount in all Young's Pubs and 30% discount on overnight stays in our Pubs with Rooms
- Access to our Share Save Scheme
- Free Meals
- 28 Days holiday per year
- Company Pension Scheme
What we look for in an Assistant Manager:
We are looking for a motivated & experienced Assistant Manager to join and lead our team in our stylish, food focused pub. As the successful Assistant Manager you will have a genuine passion for exceptional customer service and a pro‑active approach to team management. You will be enthusiastic & driven to continue the success of our pub and play a pivotal part in training our team to ensure they have the knowledge needed to delight our customers. You will also be someone who is committed to their career in hospitality and we can offer ongoing development to support you as you grow and succeed with us.
Assistant Manager - Up to 34k + Tronc employer: Young & Co
Contact Detail:
Young & Co Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Manager - Up to 34k + Tronc
✨Tip Number 1
Network like a pro! Get out there and chat with people in the industry. Attend local events or join hospitality groups online. You never know who might have a lead on that perfect Assistant Manager role!
✨Tip Number 2
Show off your personality! When you get an interview, let your passion for customer service shine through. Share stories about how you've made a difference in previous roles – it’ll help you stand out from the crowd.
✨Tip Number 3
Research the pub! Knowing the White Hart’s history and what makes it special will impress the hiring team. It shows you’re genuinely interested and ready to contribute to their success.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, you can easily keep track of your application status and any updates.
We think you need these skills to ace Assistant Manager - Up to 34k + Tronc
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for hospitality shine through! We want to see that you genuinely care about providing exceptional customer service and are excited about the opportunity to grow with us.
Tailor Your CV: Make sure your CV highlights your experience as a second in command and any relevant skills. We love seeing how you've led teams and tackled challenges in previous roles, so don’t hold back on those examples!
Be Authentic: Don’t be afraid to show your personality in your application. We’re looking for someone who fits into our community pub vibe, so let us know what makes you unique and how you can contribute to our team culture.
Apply Through Our Website: For the best chance of success, make sure to apply directly through our website. It’s the easiest way for us to see your application and get you one step closer to joining our fantastic team at the White Hart!
How to prepare for a job interview at Young & Co
✨Know the Pub Inside Out
Before your interview, make sure you know all about the White Hart and its offerings. Familiarise yourself with their menu, special events, and customer reviews. This shows your genuine interest in the role and helps you connect with the interviewers.
✨Showcase Your Leadership Skills
As an Assistant Manager, you'll be leading a team. Prepare examples of how you've successfully managed teams in the past, dealt with conflicts, or improved team performance. Use specific situations to demonstrate your leadership style and how it aligns with their values.
✨Emphasise Customer-Centric Approach
Since exceptional customer service is key, think of instances where you've gone above and beyond for customers. Be ready to discuss how you would handle difficult situations or complaints, showcasing your problem-solving skills and commitment to customer satisfaction.
✨Express Your Passion for Hospitality
Let them know why you're passionate about a career in hospitality. Share your long-term goals, such as becoming a General Manager, and how this role fits into that vision. This enthusiasm can set you apart from other candidates who may not have the same level of commitment.