At a Glance
- Tasks: Lead a friendly team and ensure exceptional customer service in a vibrant pub environment.
- Company: Join the Coach and Horses, a welcoming traditional British pub with a family-like atmosphere.
- Benefits: Enjoy free meals, 28 days holiday, and discounts at all Young's Pubs.
- Other info: Work alongside playful Corgis and enjoy a supportive team culture.
- Why this job: Grow your hospitality career with training, development, and a chance to become a General Manager.
- Qualifications: Experience in hospitality and a passion for customer service are essential.
The predicted salary is between 25000 - 30000 £ per year.
The Coach and Horses on Barnes high street is a traditional British pub, with a large beer garden perfect for hot summer days. We have a team of friendly and hard working people, who will welcome you in like family, and train you in everything you need to be successful in your hospitality career. Whether you are looking for part time, or seasonal work, we are always looking to grow our family and support people in their development. The General Manager has 2 wonderfully playful Pembrook Corgis, who are always on hand to put a smile on your face after a busy day in the garden. We look forward to welcoming you into our Coach and Horses family.
What We Offer Our Assistant Managers:
- Access to our Career Pathway and development towards GM - A large majority of our GM appointments are internal
- Access to our fully funded apprenticeships and training and development courses
- 20% discount in all Young's Pubs and 30% discount on overnight stays in our Pubs with Rooms
- Access to our Share Save Scheme
- Free Meals
- 28 Days holiday per year
- Company Pension Scheme
What we look for in an Assistant Manager:
We are looking for a motivated & experienced Assistant Manager to join and lead our team in our stylish, food focused pub. As the successful Assistant Manager you will have a genuine passion for exceptional customer service and a pro-active approach to team management. You will be enthusiastic & driven to continue the success of our pub and play a pivotal part in training our team to ensure they have the knowledge needed to delight our customers. You will also be someone who is committed to their career in hospitality and we can offer ongoing development to support you as you grow and succeed with us.
Assistant Manager employer: Young & Co
The Coach and Horses is an exceptional employer located on Barnes high street, offering a warm and welcoming work environment where team members are treated like family. With a strong focus on employee development, we provide access to career pathways, fully funded training courses, and internal promotions, ensuring that our staff can thrive in their hospitality careers. Enjoy unique perks such as discounts at Young's Pubs, free meals, and the joy of working alongside our playful Corgis, making every day rewarding and enjoyable.
StudySmarter Expert Advice🤫
We think this is how you could land Assistant Manager
✨Tip Number 1
Get to know the pub culture! Spend some time in similar venues, chat with staff, and soak up the vibe. This will help you understand what makes a great Assistant Manager and show your genuine interest when you apply.
✨Tip Number 2
Network like a pro! Connect with people in the hospitality industry on social media or at local events. You never know who might have a lead on a job or can give you insider tips about the Coach and Horses.
✨Tip Number 3
Show off your passion for customer service! When you get the chance to meet the team or attend an interview, share your experiences and how you’ve gone above and beyond for customers in the past.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the Coach and Horses family. Don’t forget to follow up after applying to express your enthusiasm!
We think you need these skills to ace Assistant Manager
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for hospitality shine through! We want to see that you genuinely care about providing exceptional customer service and are excited about joining our Coach and Horses family.
Tailor Your CV:Make sure your CV highlights relevant experience and skills that match the Assistant Manager role. We love seeing how your background aligns with our values and the specific needs of our pub, so don’t hold back!
Be Yourself:We’re all about personality here at StudySmarter! Don’t be afraid to let your unique character come through in your application. We want to know who you are beyond just your work experience.
Apply Through Our Website:For the best chance of joining our team, make sure to apply directly through our website. It’s the easiest way for us to see your application and get you one step closer to becoming part of our family!
How to prepare for a job interview at Young & Co
✨Know the Pub Inside Out
Before your interview, take some time to familiarise yourself with The Coach and Horses. Understand its menu, the atmosphere, and what makes it special. This will show your genuine interest in the pub and help you connect with the interviewers.
✨Showcase Your Customer Service Skills
As an Assistant Manager, exceptional customer service is key. Prepare examples from your past experiences where you went above and beyond for customers. This will demonstrate your passion for hospitality and your proactive approach to team management.
✨Emphasise Team Leadership Experience
Highlight any previous experience you have in leading a team. Discuss how you’ve trained or mentored others, as this role involves developing your team. Be ready to share specific instances where your leadership made a positive impact.
✨Express Your Career Ambitions
Let them know you’re committed to a long-term career in hospitality. Talk about your aspirations and how you see yourself growing within their company. Mentioning the Career Pathway and your eagerness to progress can really impress them.
