At a Glance
- Tasks: Lead a vibrant team in a historic pub, ensuring exceptional customer service.
- Company: Join a fun and iconic pub in Covent Garden with a rich history.
- Benefits: Enjoy discounts, free meals, 28 days holiday, and career development opportunities.
- Why this job: Be part of a dynamic environment where your passion for hospitality can shine.
- Qualifications: Experience in customer service and a love for the hospitality industry.
- Other info: Great career growth potential with internal promotions and training.
The predicted salary is between 30000 - 42000 £ per year.
A newly refurbished pub in Covent Garden, steeped in connections to the legendary Bow Street Runners, London’s first police force, this iconic venue, dating back to 1763, offers the perfect setting for all kinds of celebrations! A fun, vibrant and traditional pub over 5 floors, with private dining spaces, a rooftop bar, karaoke and live sports! Something for everyone and in the best location, Covent Garden!
What We Offer Our Assistant Managers:
- Access to our Career Pathway and development towards GM - A large majority of our GM appointments are internal
- Access to our fully funded apprenticeships and training and development courses
- 20% discount in all Young's Pubs and 30% discount on overnight stays in our Pubs with Rooms
- Access to our Share Save Scheme
- Free Meals
- 28 Days holiday per year
- Company Pension Scheme
What We Look for in an Assistant Manager:
We are looking for a motivated & experienced Assistant Manager to join and lead our team in our stylish, food focused pub. As the successful Assistant Manager you will have a genuine passion for exceptional customer service and a pro‑active approach to team management. You will be enthusiastic & driven to continue the success of our pub and play a pivotal part in training our team to ensure they have the knowledge needed to delight our customers. You will also be someone who is committed to their career in hospitality and we can offer ongoing development to support you as you grow and succeed with us.
Skills:
- Experience in Customer Service
- Passion for hospitality
Assistant Manager employer: Young & Co
Contact Detail:
Young & Co Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Manager
✨Tip Number 1
Network like a pro! Get out there and chat with people in the hospitality scene. Attend local events or join online groups to connect with others who might know about job openings. Remember, it’s all about who you know!
✨Tip Number 2
Show off your personality! When you get an interview, let your passion for customer service shine through. Share stories that highlight your experience and enthusiasm for hospitality – it’ll make you memorable!
✨Tip Number 3
Be proactive! Don’t just wait for job postings; reach out directly to pubs you admire. Express your interest in working with them and ask if they have any upcoming opportunities. It shows initiative and can set you apart from other candidates.
✨Tip Number 4
Apply through our website! We love seeing applications come in directly. It gives us a chance to see your enthusiasm for joining our team at the pub. Plus, you’ll be one step closer to landing that Assistant Manager role!
We think you need these skills to ace Assistant Manager
Some tips for your application 🫡
Show Your Passion for Hospitality: When writing your application, let your love for the hospitality industry shine through! Share specific experiences that highlight your customer service skills and how you've gone above and beyond to create memorable moments for guests.
Tailor Your Application: Make sure to customise your CV and cover letter for the Assistant Manager role. Use keywords from the job description to demonstrate that you understand what we're looking for and how your experience aligns with our needs.
Highlight Team Management Skills: As an Assistant Manager, you'll be leading a team, so don’t forget to mention your leadership experience! Talk about how you've motivated and trained staff in the past, and how you plan to continue developing your team at our pub.
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of success! It’s the easiest way for us to review your application and get you one step closer to joining our vibrant team in Covent Garden.
How to prepare for a job interview at Young & Co
✨Know the Venue's History
Familiarise yourself with the pub's rich history, especially its connection to the Bow Street Runners. This shows your genuine interest in the venue and can spark engaging conversations during the interview.
✨Showcase Your Customer Service Skills
Prepare examples of how you've delivered exceptional customer service in the past. Highlight specific situations where you went above and beyond to ensure customer satisfaction, as this is crucial for the role.
✨Demonstrate Team Leadership
Be ready to discuss your experience in managing and training teams. Share instances where you successfully motivated your team or resolved conflicts, showcasing your proactive approach to team management.
✨Express Your Passion for Hospitality
Let your enthusiasm for the hospitality industry shine through. Talk about what drives you in this field and how you plan to contribute to the pub's success, aligning with their vision for a vibrant and fun atmosphere.