Partner Implementation Specialist

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About UsYouLend is the preferred global embedded financing platform for many of the world\’s leading e-commerce sites, tech companies, and payment services providers such as Amazon, eBay, Shopify, Mollie, Dojo, Paysafe, Just Eat Takeaway, and Takepayments. Our software platform and APIs enable our partners to offer flexible financing products, in their desired branding, to their merchant base. With YouLend\’s AI-driven credit risk assessment solutions, more merchants and SMEs than ever can receive fast, flexible, and affordable funding. We operate in 9+ geographies across the UK, EU, and the US.

We believe that the future of financial services will be delivered by customer-oriented tech companies embedding financing into their customer journeys. We are building the solutions to power that future.

The RoleTo meet the growing demand for our technology and services, we are hiring a Partner Implementation Specialist. We seek a technically minded individual with a strong bias to action, excited about leveraging technology and design to deliver meaningful business outcomes for YouLend, our partners, and their merchants.

As a Partner Implementation Consultant, you will collaborate with internal and external stakeholders to deliver market-leading solutions for YouLend\’s existing and future strategic partners. You will work cross-functionally with our Commercial, Product, and Operations teams to ensure seamless partner deliveries, enhancing both merchant experience and revenue.

Requirements

Reduce project delivery times by supporting partners and internal teams with all aspects of their deliverables

Oversee implementation of new and existing partner solutions, working directly with project managers and software engineers

Provide best practice delivery advice to partners

Present collateral, detail integration options, and explain technical integrations and merchant journeys to partners

Solve technical challenges in current processes and address partner questions

Ensure stakeholder awareness of responsibilities and alignment on timelines

Support YouLend teams in scoping and encouraging further implementation work

Identify and implement improvements in technologies and processes

Essential Skills

Experience in a partner or client-facing role

Successful track record in delivering software/SaaS integrations or launching new products/features

Strong technical understanding and experience working with software engineers

Ability to interact with both technical and non-technical stakeholders

Excellent written and verbal communication skills

Strong problem-solving skills and creativity

Team player with a low ego and proactive attitude

Empathetic and collaborative approach to partner problem-solving

Desirable

Commercial mindset ensuring value in integration work

Interest in making an impact within a fast-paced organization

Experience leading projects across various organizations

Understanding of FinTech, payments, or related industries

Salary and BenefitsSalary: Up to £80,000 + up to 25% annual bonus

Stock Options

Private Medical Insurance via Vitality

EAP with Health Assured

Enhanced Maternity and Paternity Leave

Modern office in Central London

Free Gym in Holborn

Subsidised Lunch via Feedr

Deliveroo Allowance for late working

Monthly office masseuse

Team and social events

Football Power League / Squash Club

Diversity & Equal OpportunityWe champion diversity and equal opportunity employment. Our hiring decisions are based solely on qualifications, merit, and business needs, without discrimination based on race, gender, age, disability, religion, nationality, or other protected characteristics.

Additional Details

Seniority Level: Mid-Senior level

Employment Type: Full-time

Job Function: Information Technology

Industries: IT Services and IT Consulting

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