Research Manager - Consumer in London

Reporting to a Director within the Consumer Sector team, you will manage and grow relationships with UK and international clients, delivering high-quality quantitative research projects across a range of industries including Retail, FMCG, Travel & Tourism, Transport, Utilities, and Hospitality. You will lead smaller projects independently while supporting larger, more complex studies with senior colleagues. Working closely with internal teams including Account Management, New Business, and offshore operations, you will design and deliver research that meets client objectives and upholds YouGov's high standards for accuracy, quality, and insight.

Responsibilities

• Lead and manage quantitative research projects from project inception through to final delivery
• Manage selected client accounts with support from senior team members
• Coordinate with operations and support teams responsible for survey scripting, fieldwork, and data processing
• Develop analysis plans and interpret data to generate meaningful insights
• Produce reports with clear storytelling, including data visualisation, headlines, and summaries (primarily in PowerPoint)
• Quality check work produced by junior researchers and offshore teams
• Present findings to clients and participate in key meetings including project kick-offs and debriefs
• Support business development through proposal writing, costing, and responding to client briefs
• Mentor and support junior researchers across the team

Qualifications

• 3–5 years' experience in quantitative primary research within a client-facing role
• Experience delivering online research projects across multiple methodologies
• Strong analytical and data interpretation skills
• Excellent written, verbal, and presentation skills
• Strong client management and stakeholder communication abilities
• Excellent organisation, attention to detail, and ability to manage multiple deadlines
• Commercial awareness and problem-solving capability

Why join YouGov?

Join our global team to help us achieve our social mission: to make millions of people's opinions heard for the benefit of our local, national, and international communities. Understanding diversity of opinion requires diversity of background. Although our global panel of millions of people worldwide powers our research, our biggest asset is our people. If our research is to be truly representative of what the world thinks, we need people from all walks of life to be part of the team to bring their perspective to the work we do.

Life at YouGov

We are driven by a set of shared values. We are fast, fearless, and innovative. We work diligently to get it right. We are guided by accuracy, ethics, and proven methodologies. We respect and trust each other, bringing these values into everything that we do. We strive to provide YouGovers with best-in-class benefits to support their physical, financial, and emotional wellbeing. We want our employees to have a sense of belonging and uniqueness in a supportive workplace, so they can bring their full selves to work.

Equal Opportunity Employer

As an Equal Opportunity Employer, qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, gender identity or expression, and sexual orientation), parental status, national origin, marital status, age, disability, genetic information, HIV status, political affiliation, socioeconomic background, veteran status or any other characteristic protected by law or in line with our responsibilities as a fair and ethic employer. All employment decisions are made based on occupational qualifications, merit, and business need.