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- Tasks: Lead a team of service technicians and oversee operations across Europe.
- Company: Join a top manufacturer of davit cranes in the renewable energy sector.
- Benefits: Enjoy a competitive salary, 25 days holiday, and full expenses for travel.
- Why this job: Be part of a growing company making an impact in renewable energy.
- Qualifications: Experience in service management and expertise in electrical/mechanical systems required.
- Other info: Based in Ashford, Kent with occasional travel opportunities.
The predicted salary is between 38000 - 50000 £ per year.
Our client is a leading manufacturer of davit cranes for the renewable energy sector. They have grown substantially and are now looking for an experienced Technical Operations Manager to join their team. This is an exciting opportunity to oversee service operations across Europe and assist with their global service centres. The role is based in Ashford, Kent office, with occasional travel required (all expenses paid for). Key Responsibilities: Lead and manage a team of 20–25 service technicians worldwide. Oversee service contracts and maintain strong client relationships. Develop and implement new service strategies to improve operations. Provide technical support for technicians and customers on electrical/mechanical issues. Handle warranty cases, complaints, and non-conformance reports (NCRs). Respond to customer inquiries and manage the service email inbox. What We’re Looking For: Experience in service/operations management, ideally in renewable energy, offshore wind, or a similar industry (ideally) or Plant Machinery Technical Expertise in electrical and mechanical systems. Strong leadership, organisational, and communication skills. A proactive, problem-solving approach and attention to detail. A valid driver’s license and passport (occasional travel required). What is on offer? Competitive salary range from £38,000 – £50,000 but DOE, 40-hour work week (Monday to Friday, 8:00 AM – 4:30 PM), 25 days holiday + bank holidays, company pension scheme (NEST) & full expenses paid for business travel.
Technical Operations Manager employer: You Recruitment Ltd
Contact Detail:
You Recruitment Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Technical Operations Manager
✨Tip Number 1
Make sure to highlight your experience in service and operations management, especially if you have worked in the renewable energy sector or with plant machinery. This will show that you understand the specific challenges and requirements of the industry.
✨Tip Number 2
Demonstrate your leadership skills by providing examples of how you've successfully managed teams in the past. Mention any specific achievements that showcase your ability to lead a diverse group of technicians.
✨Tip Number 3
Familiarize yourself with the latest trends and technologies in electrical and mechanical systems relevant to the renewable energy sector. Being knowledgeable about current advancements can set you apart from other candidates.
✨Tip Number 4
Prepare to discuss your problem-solving approach during the interview. Think of specific instances where you successfully resolved technical issues or improved service operations, as this will demonstrate your proactive mindset.
We think you need these skills to ace Technical Operations Manager
Some tips for your application 🫡
Understand the Role: Take the time to thoroughly read the job description for the Technical Operations Manager position. Make sure you understand the key responsibilities and required skills, as this will help you tailor your application.
Highlight Relevant Experience: In your CV and cover letter, emphasize your experience in service or operations management, particularly in the renewable energy sector or similar industries. Use specific examples to demonstrate your leadership and technical expertise.
Showcase Problem-Solving Skills: Provide examples of how you've successfully handled challenges in previous roles. Highlight your proactive approach to problem-solving and your ability to manage customer inquiries and complaints effectively.
Tailor Your Cover Letter: Craft a personalized cover letter that addresses the specific needs of the company. Mention your understanding of their operations and how your skills align with their goals, especially in developing new service strategies.
How to prepare for a job interview at You Recruitment Ltd
✨Showcase Your Leadership Skills
As a Technical Operations Manager, you'll be leading a team of service technicians. Be prepared to discuss your leadership style and provide examples of how you've successfully managed teams in the past.
✨Demonstrate Technical Expertise
Highlight your experience with electrical and mechanical systems, especially in the renewable energy sector. Be ready to answer technical questions and explain how you've solved complex issues in previous roles.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving abilities. Think of specific situations where you had to handle warranty cases or customer complaints, and explain how you approached these challenges.
✨Research the Company and Industry
Familiarize yourself with the company's products and their impact on the renewable energy sector. Understanding their market position will help you articulate how you can contribute to their success.
