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For Companies At a Glance
- Tasks: Lead client relationships and manage multiple projects with creativity and precision.
- Company: Join a vibrant agency focused on creating award-winning brand experiences.
- Benefits: Enjoy a people-first culture with perks like spontaneous treats and a supportive environment.
- Why this job: Be part of a team that values trust, creativity, and impactful relationships.
- Qualifications: 6+ years in brand experience and experiential design required.
- Other info: This role is perfect for those who thrive in a collaborative and dynamic setting.
The predicted salary is between 43200 - 72000 £ per year.
A future-focused brand experience agency has an exciting opportunity for a Senior Client Experience Manager to join the company. The role is available due to growth. The company is dedicated to a people-first focus and it is not uncommon to walk to your desk in the morning to find a bunch of flowers or a box of chocolates, just because! Company values are based around trust, honesty and respect, building real relationships that matter and helping create a relentless pursuit of designing award-winning brand experiences.
About the Role
- You have excellent communication and negotiation skills, with proven ability to manage multiple work streams and multiple client relationships.
- You know how to shape and secure scopes of work with clear and measurable objectives.
- You work well with strategists to turn client opportunities into inspiring creative briefs.
- You’re comfortable navigating growth opportunities and discussing the agency.
- You’re always an engaging and persuasive presenter.
- You have a relentless attention to detail ensuring our work and engagement internally and with clients is accurate and professional.
- You understand the need for high communication internally and with clients.
- You’re a natural manager of stakeholders, ensuring we drive decisions in a smart and collaborative manner internally and with clients.
- You’re passionate about creativity and understand how to work seamlessly and productively with the studio and production.
- You have strong commercial acumen, happily across opportunity mining and conversion, revenue forecasting and comfortable working alongside production to manage proposals, budgeting, procurement, and reconciliation.
Qualifications
6+ years relevant experience within brand experience and experiential design is desired.
Senior Client Experience Manager employer: You Recruitment Ltd
Contact Detail:
You Recruitment Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Client Experience Manager
✨Tip Number 1
Familiarise yourself with the latest trends in brand experience and experiential design. This will not only help you understand the industry better but also allow you to engage in meaningful conversations during interviews, showcasing your passion and knowledge.
✨Tip Number 2
Network with professionals in the brand experience sector. Attend industry events or join relevant online communities to connect with potential colleagues or mentors who can provide insights and possibly refer you to opportunities at our company.
✨Tip Number 3
Prepare examples of your past work that demonstrate your ability to manage multiple client relationships and projects. Being able to share specific success stories will highlight your skills and experience effectively during discussions.
✨Tip Number 4
Showcase your communication and negotiation skills by practising your presentation techniques. Consider doing mock presentations to friends or colleagues to refine your style and ensure you come across as engaging and persuasive when discussing your ideas.
We think you need these skills to ace Senior Client Experience Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your relevant experience in brand experience and experiential design. Emphasise your communication and negotiation skills, as well as your ability to manage multiple client relationships.
Craft a Compelling Cover Letter: In your cover letter, express your passion for creativity and how it aligns with the company's values of trust, honesty, and respect. Mention specific examples of how you've successfully shaped scopes of work and managed stakeholder relationships.
Showcase Your Achievements: Include quantifiable achievements in your application that demonstrate your commercial acumen and ability to drive decisions collaboratively. This could be through revenue forecasting or successful project management.
Prepare for Interviews: If invited for an interview, prepare to discuss your experience in detail. Be ready to present examples of your work and how you’ve turned client opportunities into inspiring creative briefs. Practice engaging and persuasive presentation techniques.
How to prepare for a job interview at You Recruitment Ltd
✨Showcase Your Communication Skills
As a Senior Client Experience Manager, excellent communication is key. Prepare to demonstrate your ability to articulate ideas clearly and engage in meaningful discussions. Think of examples where you've successfully managed client relationships or navigated complex negotiations.
✨Highlight Your Attention to Detail
This role requires a relentless attention to detail. Be ready to discuss how you ensure accuracy in your work and communications. Share specific instances where your meticulousness has led to successful outcomes for clients or projects.
✨Demonstrate Your Creative Collaboration
Since the role involves working closely with strategists and creative teams, prepare to talk about your experience in turning client opportunities into inspiring briefs. Highlight any successful projects where collaboration led to innovative solutions.
✨Discuss Your Commercial Acumen
Strong commercial acumen is essential for this position. Be prepared to discuss your experience with revenue forecasting, budgeting, and managing proposals. Provide examples of how you've contributed to financial success in previous roles.
