At a Glance
- Tasks: Manage operations for 'You Play Netball' leagues and support customer interactions.
- Company: Passionate national provider of social Netball promoting healthy lifestyles.
- Benefits: Full-time role with a bonus scheme, company pension, and on-site parking.
- Other info: Exciting opportunity to grow in a dynamic environment.
- Why this job: Join a vibrant team making a difference in the community through sport.
- Qualifications: Strong communication skills, problem-solving abilities, and adaptability required.
The predicted salary is between 25000 - 30000 £ per year.
We are a national provider of social Netball with a passion for promoting healthy lifestyles and social integration through netball. Due to our expansion, we are looking for a highly organised and proactive Business Administrator to play a critical role in ensuring the smooth operation of 'You Play Netball' leagues.
The successful candidate will need to have excellent communication skills, in particular on the telephone, be great at problem solving and be able to think on their feet, as the role will cover all administrative tasks including coordinating with customers, umpires and venues.
The main duties include, but are not limited to:
- Registering new customers onto our automated website and assisting current customers.
- Communicating with our customers by both telephone and email.
- Regular liaison with current umpires and aiding in the recruitment of new umpires.
- Sourcing and negotiating bookings with new venues to ensure that our sessions run in key locations.
- Ensuring our bespoke in-house online CMS is updated on a daily basis.
- Responding to email queries.
- Adhoc tasks to support the Head of Department.
The successful candidate will need to possess the following attributes:
- Great telephone manner and communication skills.
- Excellent problem solving abilities.
- Adaptability and a willingness to take on new challenges.
Job Type: Full Time
All applicants must be able to commute to our Head Office in Warwick.
Bonus Scheme, Company Pension, On-site parking.
Licence/certification: Full UK Driving Licence (required).
Business Administrator employer: You Play Netball
Contact Detail:
You Play Netball Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Business Administrator
✨Tip Number 1
Get to know the company! Research 'You Play Netball' and understand our mission. When you chat with us, drop in some knowledge about our leagues and how we promote healthy lifestyles. It shows you're genuinely interested!
✨Tip Number 2
Practice your phone skills! Since communication is key for this role, try role-playing phone conversations with a friend. This will help you feel more confident when speaking with customers and umpires during the interview.
✨Tip Number 3
Be ready to showcase your problem-solving skills! Think of examples from your past experiences where you had to think on your feet. We love hearing how you tackled challenges, especially in a busy environment like ours.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it gives you a chance to explore more about our culture and values before you even step into the interview.
We think you need these skills to ace Business Administrator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Business Administrator role. Highlight your communication skills, problem-solving abilities, and any relevant administrative experience to show us you’re the perfect fit!
Craft a Catchy Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're passionate about promoting healthy lifestyles through netball and how your organisational skills can help keep our leagues running smoothly.
Show Off Your Communication Skills: Since this role involves a lot of customer interaction, make sure your written application showcases your excellent communication skills. Keep it clear, concise, and friendly – we want to see your personality shine through!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us during the process!
How to prepare for a job interview at You Play Netball
✨Know Your Stuff
Before the interview, make sure you understand the ins and outs of the role. Familiarise yourself with the responsibilities of a Business Administrator, especially those related to customer communication and problem-solving. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Practice Your Communication Skills
Since excellent communication is key for this role, practice your telephone manner and email etiquette. You could even do mock interviews with friends or family to get comfortable speaking about your experiences and how they relate to the job. Remember, clear and concise communication can set you apart!
✨Show Off Your Problem-Solving Skills
Think of specific examples where you've successfully solved problems in previous roles. Be ready to discuss these during the interview, as it will demonstrate your ability to think on your feet and handle challenges effectively. Use the STAR method (Situation, Task, Action, Result) to structure your answers.
✨Be Adaptable and Open-Minded
The role requires adaptability, so be prepared to discuss times when you've taken on new challenges or adapted to changes in your work environment. Highlight your willingness to learn and grow, as this will resonate well with the interviewers looking for someone proactive and flexible.