As a member of our Bank Staff at You Matter, you will naturally be an empathetic and caring person wanting to provide unconditional support for those experiencing homelessness and addiction issues. Your role as Bank Staff will be to be alongside our Link Workers, Support Practitioners and residents to create a safe environment that empowers residents to make positive changes in their lives. You will be available to work flexible hours and be eager to learn and work in many of our different services.
We're looking for compassionate and reliable individuals to join our team as Bank Workers. This role is suitable for anyone interested in making a positive difference, and is particularly beneficial for students studying Psychology, Social Work, Social Care, or related fields who want to gain real-world experience while maintaining flexibility around their studies.
What your week may look like
- To support experienced members of the support team with day-to-day tasks within services.
- Provide clear and accurate information in respect of the people we work alongside in line with agreed procedures such as daily handovers, ensuring that appropriate information is communicated with the team.
- To creatively support and engage with the people we work alongside who are experiencing a wide range of challenges in their lives.
- To support the monitoring of rent and personal service charge payments using housing management systems.
- Assist with room checks and support residents in the management of their room, relationships with others and to report any health and safety issues.
- Assist the Support Workers with welcome inductions into services and with conducting risk assessments.
- Assist the people we work alongside in their personal hygiene and of their room.
- To support in the turning around & cleaning of void rooms within limited timescales.
- Monitor emotional and mental wellbeing of the people we work alongside.
- Deal promptly with support for any serious incidents, complaints and safeguarding/abuse disclosures.
- Encourage involvement with activities and support within service and with external agencies.
- Work flexibly to meet the changing needs of the organisation.
- Respect the confidentiality of people we work alongside and be responsible for the security of personal and confidential information.
- Maintain good professional practice and ensure ongoing development, through use of supervision and training.
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Casual Support Worker in West Kirby employer: You Matter
You Matter is an exceptional employer that prioritises the well-being and development of its staff while making a significant impact in the community. With a strong focus on teamwork and collaboration, employees are encouraged to grow through training and support, all within a compassionate work culture that values empathy and respect. Located in a vibrant area, You Matter offers unique opportunities to engage with diverse individuals, making every day rewarding and meaningful.
