As a Support Worker at You Matter you will naturally be an empathetic and caring person wanting to provide unconditional support for those experiencing homelessness and addiction issues. Your role as a Support Worker will be to create a safe environment that empowers residents to make positive changes in their lives. To work closely as part of a team with the Director of Homeless Services and Operational Leadership Team in the development of operational planning and service delivery to the highest standard.
What your week may look like
Welcoming new residents in line with the service’s policies and procedures, carry out risk assessments and support people to continue in their journey towards independence
Ensuring the basic needs of residents are met including good quality accommodation and facilities, healthy food, advice and guidance
Responsible for promoting and safeguarding the welfare of adults/children/young people who are at risk
Advocate for social inclusion of the people you support ensuring they are able to access health and financial support
Ensuring Housing Benefit and Services Charges are collected and managed effectively
Developing and reviewing written support plans with the your residents that reflect their own needs, changes and hopes for the future
Work alongside the people in our services to address their physical and mental health issues, including liaison with primary and secondary health teams
Carrying out the immediate support needs of residents as appropriate, providing crisis intervention where necessary and working with services
Ensuring all health and safety and maintenance issues are raised in a timely manner
Participating in team meetings, supervisions and reflective practice encouraging open, honest and transparent feedback where continuous improvement is encouraged.
Being flexible and responsive to the changing needs of the service, ensuring our SHREK values runs through all of the work that you do
Promoting a supportive and inclusive culture within the service, valuing people and their diversity
It is recognised that the association is operating in a dynamic environment and as such this job description may be varied in consultation with the post holder to reflect evolving needs of the business and changing nature of the job.
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Read more in Runcorn employer: You Matter
You Matter is an exceptional employer that prioritises the well-being and development of its staff while making a significant impact in the community. With a strong focus on teamwork and collaboration, employees are encouraged to grow through training and support, all within a compassionate work culture that values empathy and respect. Located in a vibrant area, You Matter offers unique opportunities to engage with diverse individuals, making every day rewarding and meaningful.
