At a Glance
- Tasks: Lead the deli department, ensuring excellent customer service and team performance.
- Company: Join Coles Supermarkets, a leader in helping Australians eat and live better.
- Benefits: Enjoy discounts, recognition rewards, training, and share ownership opportunities.
- Other info: We celebrate diversity and support all candidates through our inclusive recruitment process.
- Why this job: Make a real impact in your community while developing your leadership skills.
- Qualifications: Experience in fast-paced environments and leadership skills are essential.
The predicted salary is between 30000 - 40000 £ per year.
From small everyday moments among the team to larger-scale changes unique to a business like ours, as a Leader, you’ll see the impact of your work connecting to customers and the communities we serve. Whether you’re in a store, distribution centre, manufacturing site or on the road, you’ll play an important part in how we achieve our purpose of helping Australians eat and live better every day.
About the role
Reporting to the Store Manager, you’ll have full accountability for the day-to-day running of the deli department. You’ll take pride in contributing to a store which is exceptionally presented, welcoming and engaging for our customers, team members and community.
About you and your skills
- Previous experience working in a fast-paced customer facing environment
- Direct/indirect leadership experience as you’ll need to lead, coach and develop your team to meet sales targets, cost control and rostering requirements
- To maintain excellent department standards including monitoring stock, rotation routines, waste and quality control
- To always look to simplify processes and adhere to strict audit, food safety and compliance standards
- To drive a one team culture which celebrates success and puts our team members health, safety and wellbeing first
- To delight our customers with an outstanding shopping experience
What’s in it for you?
- More cash staying in your pocket: Eligible team members receive 5% discount all year round on your Supermarket and Liquor online and in-store purchases. We also offer additional periods of double discount (10%) at various times throughout the year. As well as hotdeals exclusive to team members that translate into additional savings.
- Reward through recognition: Give and receive recognition, linked to our Coles values, through our digital recognition platform ‘mythanks’. You can accumulate points to redeem in the online shop for exciting gifts and electronic gift cards from an extensive range of retailers.
- Structured and long term learning pathway: Comprehensive induction, management and people leadership training provided so you can thrive in this role and whatever is next.
- Novated car leases: Looking for a new car? We provide access to novated leasing for eligible team members.
- Investment in your future: Become a part-owner of the Coles Group. Our annual team member share plan offer allows eligible team members to make regular pre-tax salary sacrifice deductions to purchase Coles Group shares.
- Paid parental leave: We understand how important your life outside work is and offer permanent team members paid parental leave to support you in balancing work and family.
About the recruitment process
We’re continuing to build a gender equitable team, and a culture that is just as diverse, inclusive and welcoming as the communities we serve. We are committed to creating a workplace that is safe and respectful for our team. We encourage applications from people of all ages, cultures (including Aboriginal and Torres Strait Islander peoples), abilities, sexual orientation and gender identities.
We’re happy to adjust our recruitment process to support candidates with disability. For further information and additional contact details visit the ‘Our Recruitment Process’ section of our careers site or email inclusionrecruitment@coles.com.au
Deli Manager - Coles Supermarkets - Tamworth employer: you and your skills
Coles Supermarkets is an exceptional employer that prioritises the well-being and development of its team members. With a strong focus on creating a supportive work culture, employees benefit from comprehensive training, generous discounts, and opportunities for recognition and growth. Located in Tamworth, this role as Deli Manager not only allows you to lead a dedicated team but also connects you with the community, making a meaningful impact every day.
StudySmarter Expert Advice🤫
We think this is how you could land Deli Manager - Coles Supermarkets - Tamworth
✨Tip Number 1
Get to know the company culture! Before your interview, check out Coles' social media and website to understand their values and community involvement. This will help you connect your experiences to what they care about.
✨Tip Number 2
Practice your leadership stories! Think of specific examples where you've led a team or improved processes. Be ready to share how you can drive a one team culture and delight customers in your role as Deli Manager.
✨Tip Number 3
Dress the part! Make sure you look professional and approachable for your interview. First impressions matter, especially in a customer-facing role like this one.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're serious about joining the Coles team and contributing to their mission of helping Australians eat and live better.
We think you need these skills to ace Deli Manager - Coles Supermarkets - Tamworth
Some tips for your application 🫡
Show Your Passion for Customer Service:When writing your application, let us know how much you love connecting with customers. Share specific examples of how you've gone above and beyond to create a great shopping experience in your previous roles.
Highlight Your Leadership Skills:As a Deli Manager, you'll be leading a team, so make sure to showcase your leadership experience. Talk about how you've coached and developed team members in the past, and how you plan to foster a positive team culture.
Be Detail-Oriented:We value attention to detail, especially when it comes to food safety and compliance. In your application, mention any relevant experience you have with maintaining high standards and how you ensure quality control in your work.
Apply Through Our Website:We encourage you to apply directly through our website for the best chance of success. It’s super easy, and you’ll find all the info you need to get started on your journey with us!
How to prepare for a job interview at you and your skills
✨Know Your Deli Inside Out
Before the interview, make sure you’re familiar with the deli department's operations. Understand stock management, food safety standards, and customer service expectations. This knowledge will show your passion for the role and help you answer questions confidently.
✨Showcase Your Leadership Skills
Prepare examples of how you've led a team in the past. Think about times when you coached team members to meet targets or improved processes. Highlighting your leadership experience will demonstrate that you can drive a one-team culture and motivate others.
✨Emphasise Customer Experience
Coles values outstanding customer service, so be ready to discuss how you’ve delighted customers in previous roles. Share specific stories where you went above and beyond to create a welcoming environment, as this aligns perfectly with their mission.
✨Be Ready for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills. Think about how you would handle stock shortages, team conflicts, or compliance issues. Practising these scenarios will help you articulate your thought process during the interview.
