At a Glance
- Tasks: Lead and support a large team to enhance store operations and customer experience.
- Company: Join Coles Supermarkets, a leader in the retail industry focused on community and customer connection.
- Benefits: Enjoy discounts, recognition rewards, career development, and paid parental leave.
- Other info: Inclusive workplace committed to diversity and supporting all candidates.
- Why this job: Make a real impact in your community while developing your leadership skills.
- Qualifications: Experience in retail leadership and ability to manage a diverse team.
The predicted salary is between 30000 - 40000 € per year.
From small everyday moments among the team to larger-scale changes unique to a business like ours, as a Leader, you’ll see the impact of your work connecting to customers and the communities we serve. Whether you’re in a store, distribution centre, manufacturing site or on the road, you’ll play an important part in how we achieve our purpose of helping Australians eat and live better every day.
About the role
Working closely with and reporting to the Store Manager, you’ll support all operational and people aspects of the store. You’ll take pride in contributing to a store which is exceptionally presented, welcoming and engaging for our customers, team members and community. This is an excellent opportunity to take your retail leadership experience to the next level.
About you and your skills
- Ability to coach, lead and develop a large team (100+)
- Proven experience working in a fast paced, complex environment
- To assist the Store Manager to ensure that key commercial targets are met or exceeded
- To keep things simple and inspire customers by making sure Coles’ visual merchandising, safety, compliance and auditing standards are met
- To be customer obsessed and continually seek to better understand our diverse customers
- To drive a one team culture which puts our team members health, safety and wellbeing first
What’s in it for you?
- More cash staying in your pocket: Eligible team members receive 5% discount all year round on your Supermarket and Liquor online and in-store purchases. We also offer additional periods of double discount (10%) at various times throughout the year. As well as hotdeals exclusive to team members that translate into additional savings.
- Reward through recognition: Give and receive recognition, linked to our Coles values, through our digital recognition platform ‘mythanks’. You can accumulate points to redeem in the online shop for exciting gifts and electronic gift cards from an extensive range of retailers.
- Opportunities for learning and development: No matter where you start within our diverse business, you’ll have experiences, exposure, and education to satisfy you. Discover and explore a variety of career development programs and job-specific training.
- Novated car leases: Looking for a new car? We provide access to novated leasing for eligible team members.
- Investment in your future: Become a part-owner of the Coles Group. Our annual team member share plan offer allows eligible team members to make regular pre-tax salary sacrifice deductions to purchase Coles Group shares.
- Paid parental leave: We understand how important your life outside work is and offer permanent team members paid parental leave to support you in balancing work and family.
About the recruitment process
We’re continuing to build a gender equitable team, and a culture that is just as diverse, inclusive and welcoming as the communities we serve. We are committed to creating a workplace that is safe and respectful for our team. We encourage applications from people of all ages, cultures (including Aboriginal and Torres Strait Islander peoples), abilities, sexual orientation and gender identities.
We’re happy to adjust our recruitment process to support candidates with disability. For further information and additional contact details visit the ‘Our Recruitment Process’ section of our careers site or email inclusionrecruitment@coles.com.au
Store Support Manager - Coles Supermarkets - Devonport employer: you and your skills
Coles Supermarkets is an exceptional employer that prioritises the well-being and development of its team members in Devonport. With a strong focus on creating a supportive work culture, employees benefit from competitive discounts, recognition programs, and extensive learning opportunities, all while contributing to a community-centric environment. Join us to be part of a diverse team that values inclusivity and offers pathways for career growth, making every day at Coles a rewarding experience.
StudySmarter Expert Advice🤫
We think this is how you could land Store Support Manager - Coles Supermarkets - Devonport
✨Tip Number 1
Get to know the company culture! Before your interview, spend some time researching Coles Supermarkets. Check out their social media and website to understand their values and what they stand for. This will help you connect with the team during your chat.
✨Tip Number 2
Practice your leadership stories! Think of specific examples where you've successfully led a team or improved a process. Be ready to share these during your interview to show how you can contribute to the store's success.
✨Tip Number 3
Show your customer obsession! Prepare to discuss how you've gone above and beyond for customers in the past. This will demonstrate that you understand the importance of customer satisfaction at Coles.
✨Tip Number 4
Apply through our website! We encourage you to submit your application directly on the Coles careers site. It’s the best way to ensure your application gets noticed and shows your enthusiasm for the role.
We think you need these skills to ace Store Support Manager - Coles Supermarkets - Devonport
Some tips for your application 🫡
Show Your Leadership Skills:Make sure to highlight your experience in leading and developing large teams. We want to see how you've inspired others and driven a positive culture in your previous roles.
Be Customer Obsessed:Demonstrate your understanding of customer needs and how you've gone above and beyond to meet them. Share specific examples that show your commitment to creating exceptional customer experiences.
Keep It Simple and Clear:When writing your application, keep your language straightforward and to the point. We appreciate clarity, so avoid jargon and make it easy for us to see why you're a great fit for the role.
Apply Through Our Website:We encourage you to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for the position. Plus, it’s super easy!
How to prepare for a job interview at you and your skills
✨Know Your Store Inside Out
Before the interview, take some time to familiarise yourself with Coles Supermarkets and their values. Understand their commitment to customer service and community engagement. This will help you demonstrate your alignment with their mission during the interview.
✨Showcase Your Leadership Skills
Be prepared to discuss your experience in leading large teams. Think of specific examples where you've successfully coached or developed team members. Highlight how you foster a positive team culture and prioritise health and safety, as these are key aspects of the role.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving abilities in a fast-paced environment. Prepare scenarios where you've had to meet commercial targets or improve customer satisfaction. Use the STAR method (Situation, Task, Action, Result) to structure your responses effectively.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions ready. Inquire about the store's current challenges or opportunities for development. This shows your genuine interest in the role and helps you understand how you can contribute to the team's success.
