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For Companies At a Glance
- Tasks: Lead a dynamic team and manage a multi-million dollar store to achieve commercial targets.
- Company: Join Coles Supermarkets, a leader in helping Australians eat and live better.
- Benefits: Enjoy discounts, recognition rewards, career development, and paid parental leave.
- Other info: Diverse and inclusive workplace with opportunities for growth.
- Why this job: Make a real impact in your community while developing your leadership skills.
- Qualifications: Experience in retail management and a passion for customer service.
The predicted salary is between 30000 - 40000 £ per year.
From small everyday moments among the team to larger-scale changes unique to a business like ours, as a Leader, you’ll see the impact of your work connecting to customers and the communities we serve. Whether you’re in a store, distribution centre, manufacturing site or on the road, you’ll play an important part in how we achieve our purpose of helping Australians eat and live better every day.
About the role
Reporting to the Regional Manager, you’ll be responsible for the day-to-day running of a multi-million dollar store. Your focus in this role is to achieve key commercial targets and provide exceptional customer service by developing and delivering the store retail plan. As Store Manager, you’ll be at the forefront of the business and a highly experienced retail professional, accountable for all aspects of your store.
About you and your skills
- Ability to coach, lead and develop a large team (100+)
- Proven experience working in a fast paced, complex environment
- To ensure that key commercial targets are met or exceeded
- To keep things simple and inspire customers by making sure Coles’ visual merchandising, safety, compliance and auditing standards are met
- To be customer obsessed and continually seek to better understand our diverse customers
- To drive a one team culture which puts our team members health, safety and wellbeing first
- Ability to look ahead, energise your team and deliver with pride
What’s in it for you?
- More cash staying in your pocket: Eligible team members receive 5% discount all year round on your Supermarket and Liquor online and in-store purchases. We also offer additional periods of double discount (10%) at various times throughout the year. As well as hotdeals exclusive to team members that translate into additional savings.
- Reward through recognition: Give and receive recognition, linked to our Coles values, through our digital recognition platform ‘mythanks’. You can accumulate points to redeem in the online shop for exciting gifts and electronic gift cards from an extensive range of retailers.
- Opportunities for learning and development: No matter where you start within our diverse business, you’ll have experiences, exposure, and education to satisfy you. Discover and explore a variety of career development programs and job-specific training.
- Novated car leases: Looking for a new car? We provide access to novated leasing for eligible team members.
- Investment in your future: Become a part-owner of the Coles Group. Our annual team member share plan offer allows eligible team members to make regular pre-tax salary sacrifice deductions to purchase Coles Group shares.
- Paid parental leave: We understand how important your life outside work is and offer permanent team members paid parental leave to support you in balancing work and family.
About the recruitment process
We’re continuing to build a gender equitable team, and a culture that is just as diverse, inclusive and welcoming as the communities we serve. We are committed to creating a workplace that is safe and respectful for our team. We encourage applications from people of all ages, cultures (including Aboriginal and Torres Strait Islander peoples), abilities, sexual orientation and gender identities.
We’re happy to adjust our recruitment process to support candidates with disability. For further information and additional contact details visit the ‘Our Recruitment Process’ section of our careers site or email inclusionrecruitment@coles.com.au
Store Manager - Coles Supermarkets - Cowes employer: you and your skills
Contact Detail:
you and your skills Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Store Manager - Coles Supermarkets - Cowes
✨Tip Number 1
Network like a pro! Reach out to current or former Coles employees on LinkedIn. Ask them about their experiences and any tips they might have for landing the Store Manager role. Personal connections can give you insights that a job description just can't.
✨Tip Number 2
Prepare for the interview by practising common questions. Think about how your past experiences align with Coles' values, especially around customer service and team leadership. We want to see how you can inspire and energise a large team!
✨Tip Number 3
Showcase your passion for retail! During your interview, share specific examples of how you've driven commercial success in previous roles. Highlight your ability to keep things simple while meeting compliance and safety standards—this is key for Coles.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're serious about joining the Coles team and contributing to our mission of helping Australians eat and live better every day.
We think you need these skills to ace Store Manager - Coles Supermarkets - Cowes
Some tips for your application 🫡
Show Your Leadership Skills: As a Store Manager, you'll be leading a large team, so make sure to highlight your coaching and leadership experience in your application. Share specific examples of how you've inspired and developed your team in previous roles.
Focus on Customer Obsession: Coles is all about putting customers first, so let us know how you've gone above and beyond to understand and meet customer needs. Include any relevant experiences that showcase your commitment to exceptional customer service.
Demonstrate Your Commercial Acumen: Since you'll be responsible for achieving key commercial targets, it's important to illustrate your experience in driving sales and managing budgets. Use numbers and results to back up your claims and show us how you can contribute to our success.
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of success. This way, we can easily track your application and ensure it gets the attention it deserves. Plus, it’s super easy!
How to prepare for a job interview at you and your skills
✨Know Your Store Inside Out
Before the interview, make sure you’re familiar with Coles Supermarkets' values, mission, and the specific store you’re applying for. Understand their customer base and what makes them tick. This will help you demonstrate your passion for the role and how you can contribute to the team.
✨Showcase Your Leadership Skills
As a Store Manager, you’ll be leading a large team, so be prepared to discuss your leadership style. Share specific examples of how you’ve coached and developed team members in the past. Highlight any successful initiatives you’ve implemented that improved team performance or customer satisfaction.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving abilities in a fast-paced environment. Think of scenarios where you had to meet commercial targets or handle customer complaints effectively. Use the STAR method (Situation, Task, Action, Result) to structure your answers clearly.
✨Emphasise Customer Obsession
Coles is all about putting customers first, so be ready to discuss how you’ve gone above and beyond to enhance customer experiences. Share stories that illustrate your commitment to understanding diverse customer needs and how you’ve inspired your team to do the same.