Senior Product Manager - Fixed Term Contract in London

Born in 2014, Yoti is a digital identity and biometric technology company that makes it safer for people to prove who they are. The Yoti app was designed with privacy at its core, giving people a secure way to prove their identity and share third‑party credentials with organisations and other people. Today, we have over twenty million app downloads around the world. We’ve expanded our offering to a suite of business solutions that span identity verification, age verification and estimation, e‑signing, AI anti‑spoofing technologies and we continue to think of innovative new offerings. From day one, we’ve been working to fix an outdated identity system. This is not a journey we make on our own but with policy advisors, think tanks, researchers, academics, humanitarian bodies, our users and everyday people. We are committed to solving identity problems through grassroots research and social purpose initiatives.

More about this Team and Project

The Senior Product Manager responsible for our core identity product has an exciting new personal project in development, and will be taking some maternity leave soon. We’re looking to cover her absence – hopefully with some overlap for knowledge transfer – with the expectation that the right person to fill this role could become a permanent part of the team. You will take on overall product management for Yoti’s market‑facing identity product – used by hundreds of businesses around the world and making it easier for millions of people to prove who they are each year.

Principal responsibilities are as follows:

• Strategy & prioritisation – formulation and creation of alignment around objectives and key results for our identity products, in collaboration with the other relevant members of the product team. Use all available inputs (our users, quantitative data, industry trends, competitor benchmarking, etc.) to find those additions or improvements to the product which will really have an impact. Also manage the prioritisation of work and justify that priority.
• Leadership & delivery – manage product team(s) internally to ensure solutions are fit for purpose and the product objectives are delivered with maximum effectiveness. Provide management and development support to direct reports, including regular feedback and support to keep the team engaged and delivered on goals, and address performance or delivery concerns proactively.
• Communication – support our sales and account management efforts where appropriate, joining meetings with clients and prospects to provide an expert view when needed.

This is a 14 month fixed‑term contract to cover parental leave, with a view that the role can become permanent after the contract ends.

Your experience

Given the nature of this role, we expect that you’ll be able to demonstrate solid product management experience with B2B SaaS products (at least 5 years responsible for a revenue‑generating & growing product(s)). While not essential – please still apply if this isn’t you – the ideal candidate will also have some subject‑matter knowledge of the digital identity industry.

• Product management
• Excellent communication and documentation, for a range of audiences (from engineers to C‑suite client executives) and ability to ‘translate’ between audiences.
• Relationship management, internally and externally (with clients, prospects and suppliers).
• Adept at prioritising and distilling work into key objectives and results, and differentiating between the ‘outcomes’ and ‘output’.
• Knowledge of key technology and design principles and considerations relevant to the product.
• Commercial acumen to aid in making decisions about viability or solution planning, pricing, etc.
• Competitor and supplier assessment / monitoring.
• Defining and tracking metrics, including good data analysis skills.
• Team management incl detailed knowledge of agile, scrum, and how to run product teams effectively (scrum‑master‑type experience desirable, PMO‑type experience desirable).
• Strong experience working with teams, encouraging continuous improvement in processes and personal development.
• Attention to detail while retaining a guiding focus on ultimate outcomes.
• Knowledge specific to the identity / age verification industry, including:

• Legal and regulatory landscape by jurisdiction.
• Upcoming changes.
• Commercial trends.
• Relevant technology standards and developments.
• Relevant certification bodies and certifications (e.g., NIST, ACCS, DISC).
• Competitor / market landscape analysis.
• Knowledge of methods of verification, evidence (e.g., ID documents) and sources of information.

Interview Process

• Stage 1 – Call with a talent acquisition team member (30 minutes).
• Stage 2 – 1st call with a senior product manager and incumbent (45 minutes).
• Stage 3 – Panel interview and meet the CPO (120 minutes).

What’s in it for you?

• Performance‑based discretionary annual bonus.
• Share options.
• Internal share market.
• Private medical insurance.
• Life insurance.
• Pension.
• Cycle‑to‑work scheme.
• Electric car scheme.
• 5 fully paid days of Selfie Time – for your own personal development, volunteering, charity events, etc.
• Team and company activities, social clubs.

This is a great opportunity to join a company that is leading the way for innovative and responsible identity verification. We’re looking for people who can adapt to a fast‑paced environment, as well as champion our brand and what we stand for. We value a positive attitude and people who have a collaborative, creative and transparent approach to solving problems.

AI Usage during the recruitment process

Please read our AI Usage in Recruitment policy to know more about how Yoti uses AI in the recruitment process and our stance on how candidates can use AI during the interview process.

We believe in equal opportunities

It takes a diverse community of passionate, talented and committed people to build a simpler, more secure way of proving identity. We’re an equal‑opportunity employer, so we welcome applications from people of all backgrounds, with different outlooks and experiences. We are proud to be a Disability Confident employer and we’re committed to making our recruitment process as inclusive and accessible as possible. If you have a disability or long‑term condition and need any adjustments or support during the application or interview process, please let us know – we’ll do everything we can to support you and to enable you to bring your best self to our hiring process.

Pre‑employment checks

If your application is successful please be aware that as part of our pre‑employment checks: We will check your details against fraud prevention databases. We will check identity; address match; PEPs and sanctions; bank validation, verification, fraud checks, negative data (CCJ, bankruptcy). If our investigations identify fraud or other criminal offences both when applying for a job and during your employment, we will record the details on the relevant fraud prevention databases. This information may be accessed from the UK and other countries and used by law enforcement agencies and other organisations to prevent fraud.

Talent Pool

If we consider that you might be suitable for other roles in the future, we will keep your details so we can contact you about these other roles. If you do not want us to keep your details for this purpose, please e‑mail or let us know at any stage of the recruitment process.