Pre-Sales Engineer in London

Born in 2014, Yoti is a digital identity and biometric technology company that makes it safer for people to prove who they are. The Yoti app was designed with privacy at its core, giving people a secure way to prove their identity and share third‑party credentials with organisations and other people. Today, we have over twenty million app downloads around the world. We’ve expanded our offering to a suite of business solutions that span identity verification, age verification and estimation, e‑signing, AI anti‑spoofing technologies and we continue to think of innovative new offerings. From day one, we’ve been working to fix an outdated identity system. This is not a journey we make on our own but with policy advisors, think tanks, researchers, academics, humanitarian bodies, our users and everyday people. We are committed to solving identity problems through grassroots research and social purpose initiatives.

We're looking for a Pre‑Sales Engineer who is motivated to help customers solve complex problems and deliver excellent customer experiences. You will be a part of the Client Services team and work in close partnership with Sales, you'll take ownership of customer demonstrations and support with pre‑sales engagement, acting as the essential bridge between our prospects' challenges and our solutions. You’ll collaborate closely with our Solution teams, also part of the Client Services team, to bring deep technical expertise into customer conversations at the right moment, ensuring every prospect interaction is both compelling and credible. Based in the UK, you'll also play a key role in supporting our US customer base, with regular coverage across the Eastern timezone.

Your Experience

• Hands‑on mindset, happy to do the work now, and scalable thinking about volume.
• Proven experience in a Pre‑Sales Engineer, Sales Engineer, or Solutions Consultant role.
• Experience leading and delivering product demonstrations end‑to‑end and tailoring them to different audiences (technical and non‑technical).
• Experience managing the full pre‑sales cycle from discovery, demo, proof of concept, and handover to delivery.

Technical Credibility

• Sufficient technical depth to hold meaningful conversations with both business stakeholders and technical buyers.
• Ability to work alongside Solution Architects without duplicating their role, knowing when to lead and when to hand over.
• Familiarity with the relevant technology stack.
• Experience working closely with Sales teams and contributing to proposals or RFP responses.

Communication & Presence

• Strong presentation and storytelling skills.
• Able to communicate effectively with senior stakeholders.
• This role includes regular collaboration with US‑based customers and will require flexibility in working hours.
• Understanding of how pre‑sales activity directly influences pipeline and revenue.
• Ability to translate customer pain points into a compelling solution narrative.

What’s in it for you?

• Performance‑based discretionary bonus.
• Share options.
• Internal share market.
• Private medical insurance.
• Life insurance.
• Pension.
• Cycle‑to‑work scheme.
• Electric car scheme.
• 25 days holiday (plus bank holidays) – can go up to 28 days depending on length of service + birthday day off + Yotiversary days.
• 5 fully paid Selfie Days – for your own personal development, volunteering, charity events, etc.
• Team and company activities, social clubs.

This is a great opportunity to join a company that is leading the way for innovative and responsible identity verification. We’re looking for people who can adapt to a fast‑paced environment, as well as champion our brand and what we stand for. We value a positive attitude and people who have a collaborative, creative and transparent approach to solving problems.

We believe in equal opportunities. It takes a diverse community of passionate, talented and committed people to build a simpler, more secure way of proving identity. We’re an equal‑opportunity employer, so we welcome applications from people of all backgrounds, with different outlooks and experiences.

If your application is successful please be aware that as part of our pre‑employment checks: We will check identity; address match; PEPs and sanctions; bank validation, verification, fraud checks, negative data (CCJ, bankruptcy). If our investigations identify fraud or other criminal offences both when applying for a job and during your employment, we will record the details on the relevant fraud prevention databases. This information may be accessed from the UK and other countries and used by law enforcement agencies and other organisations to prevent fraud.