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- Tasks: Join our Mission Control Crew as a Receptionist, ensuring guests have a seamless stay.
- Company: YOTEL is a vibrant hotel brand focused on innovation and guest experience.
- Benefits: Enjoy flexible shifts, a fun work environment, and opportunities for personal growth.
- Why this job: Be part of a dynamic team, interact with diverse guests, and enhance your hospitality skills.
- Qualifications: No prior experience needed; just bring your enthusiasm and a passion for customer service.
- Other info: This role offers a unique chance to develop in a fast-paced, exciting hotel atmosphere.
The predicted salary is between 24000 - 36000 £ per year.
We are looking for someone to join our Mission Control Crew (our name for Reception).
A little about the role:
The role of Mission Control Crew (Receptionist) working at YOTEL is one of continued development and never a dull shift! You will get to interact with our great guests, making sure their stay at YOTEL is seamless and that everything is working in the hotel safely and how it should.
Receptionist employer: Yotel
Contact Detail:
Yotel Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Receptionist
✨Tip Number 1
Familiarise yourself with YOTEL's unique brand and values. Understanding their mission and how they operate will help you connect with the team during your interview and show that you're genuinely interested in being part of their Mission Control Crew.
✨Tip Number 2
Practice your customer service skills. As a receptionist, you'll be the first point of contact for guests, so demonstrating your ability to handle inquiries and resolve issues smoothly will be crucial. Consider role-playing common scenarios with a friend.
✨Tip Number 3
Showcase your adaptability and problem-solving skills. The role involves ensuring everything runs seamlessly, so be prepared to discuss examples from your past experiences where you've successfully navigated challenges or adapted to unexpected situations.
✨Tip Number 4
Network with current or former employees if possible. They can provide insights into the company culture and what it takes to succeed in the role. This information can give you an edge in your application and interview.
We think you need these skills to ace Receptionist
Some tips for your application 🫡
Understand the Role: Familiarise yourself with the responsibilities of a Receptionist at YOTEL. Highlight your customer service skills and ability to handle various tasks simultaneously in your application.
Tailor Your CV: Make sure your CV reflects relevant experience in hospitality or customer service. Use specific examples that demonstrate your ability to create a seamless experience for guests.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention why you want to be part of the Mission Control Crew and how your skills align with their values.
Proofread Your Application: Before submitting, carefully proofread your application materials. Check for spelling and grammar errors, as well as ensuring that all information is clear and concise.
How to prepare for a job interview at Yotel
✨Show Your People Skills
As a receptionist, you'll be the first point of contact for guests. Make sure to highlight your communication skills and ability to handle various situations with grace. Share examples of how you've successfully interacted with customers in the past.
✨Demonstrate Problem-Solving Abilities
In a dynamic environment like YOTEL, issues can arise unexpectedly. Be prepared to discuss how you've tackled challenges before, especially in customer service roles. This will show that you can think on your feet and ensure a seamless experience for guests.
✨Familiarise Yourself with YOTEL's Values
Research YOTEL's mission and values before the interview. Understanding their approach to hospitality will help you align your answers with what they are looking for in a candidate. It shows genuine interest and commitment to the role.
✨Ask Insightful Questions
Prepare a few thoughtful questions to ask at the end of your interview. This could be about team dynamics, training opportunities, or how success is measured in the role. It demonstrates your enthusiasm and eagerness to contribute to the team.
