At a Glance
- Tasks: Lead the Mission Control team and enhance guest experiences with innovative check-in solutions.
- Company: YOTEL London City, a unique hotel redefining guest interactions.
- Benefits: Flexible shifts, competitive pay, and a vibrant work environment.
- Other info: Opportunity for growth in a dynamic, tech-driven hotel setting.
- Why this job: Be part of a revolutionary approach to hospitality and make a real difference.
- Qualifications: Experience in Front Office roles and a passion for guest service.
The predicted salary is between 25000 - 28066 £ per year.
We are looking for a Reception Shift Leader/Supervisor to join our team at YOTEL London City. What makes us unique is that our Front Office (or as we like to call it Mission Control) is not the same as a traditional hotel – our guests are in control of how they wish to interact with us! Using check-in kiosks instead of the traditional Reception desk allows us to give our guests time back instead of queuing – giving back time to our guests is what we love to do.
Our Mission Control Supervisors (Reception Shift Leaders) will be given autonomy and act as key contact for the Mission Control team and for the hotel – responsibilities you would not get in a traditional hotel! You’ll need to live and breathe our values; be smart, honest, efficient, inspiring whilst displaying empathy.
You might be expected to work night shifts, ensuring we have sufficient 24-hour coverage. Are you someone who has Front Office experience and looking for a new challenge? If so, we’d love to hear from you.
Front Office Supervisor employer: YOTEL Limited
At Yotel, we pride ourselves on fostering a vibrant and inclusive work culture where every team member is valued and empowered to grow. As a Breakfast Supervisor, you'll enjoy competitive pay, generous discounts on food and accommodation, and ongoing personal development opportunities that pave the way for your career advancement in the dynamic hospitality industry. Join us in creating exceptional guest experiences while working in a supportive environment that prioritises teamwork and excellence.
