Laboratory Support Service Lead in Cambridge

The Opportunity

Avantor is seeking a dedicated and experienced Laboratory Technician Service Lead to join our team in Cambridge, UK. This key management role will oversee the Laboratory Technician Support Service and mentor a team of up to 14 Laboratory Technicians.

This is a 12‑month fixed‑term position based in a state‑of‑the‑art facility at the Discovery Centre, BioMed Campus in Cambridge. The role offers an attractive salary, a bonus, a pension scheme, private medical and dental care, and an additional day off for your birthday.

The Team

You will join a team of three Laboratory Service Leads, each with expertise in different laboratory disciplines, and lead a group of Laboratory Technicians (up to 14 direct reports).

What We’re Looking For

Education

• A Bachelor’s degree in a scientific discipline or equivalent laboratory experience.

Experience

• People management, including recruitment, behavioural management, and staff development.
• Laboratory experience with SHE requirements and IOSH certification desirable.
• Familiarity with GxP regulations, audit requirements, and CAPAs.
• Incident response and investigation, including root cause analysis.
• Proficiency in Microsoft Excel and data analysis/reporting.
• Experience writing Risk Assessments and COSHH.

How You’ll Thrive And Create An Impact

• Oversee day‑to‑day laboratory operations and ensure smooth and efficient lab functions.
• Take responsibility for all aspects of Health and Safety, including audits and GEMBA walks, and ensure regulatory compliance.
• Plan and manage time, prioritise and coordinate daily operational tasks for the scientific support team.
• Attend regular business meetings with customers to present data, KPI capture and deviation analysis.
• Create, maintain and update documentation supporting service delivery compliance and training, such as work instructions, risk assessments, COSHH assessments and training.

Disclaimer

The above statements describe the general nature and level of work performed by employees in this position. They are not exhaustive.

Why Avantor

Avantor is proud to be an equal opportunity employer. Join a global team of 14,000+ associates to advance life‑changing science and make a difference. We are committed to diversity, equity and inclusion, providing learning experiences to support your career growth and success.

EEO Statement

We are an Equal Employment/Affirmative Action employer and VEVRAA Federal Contractor. We do not discriminate in hiring on the basis of sex, gender identity, sexual orientation, race, color, religious creed, national origin, physical or mental disability, protected Veteran status, or any other characteristic protected by federal, state or local law.

Approval Date

Cambridge, United Kingdom – 2 months ago