Family Support Worker in Birmingham

Family Support Worker in Birmingham

Birmingham Full-Time 30000 - 40000 £ / year (est.) No working from home possible
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At a Glance

  • Tasks: Lead family support initiatives and mentor children to improve their well-being.
  • Company: Join a community-focused primary school dedicated to making a difference.
  • Benefits: Receive professional development, wellbeing initiatives, and work in a supportive environment.
  • Other info: Enjoy a collaborative team atmosphere with opportunities for growth and mentorship.
  • Why this job: Make a real impact on vulnerable families and children's lives every day.
  • Qualifications: Experience in pupil interventions and understanding of safeguarding systems required.

The predicted salary is between 30000 - 40000 £ per year.

As our Family Support Worker / Coordinator, you will lead and coordinate family support, direct pupil nurture, and early help outreach across the school. Reporting directly to the Senior Leadership Team, you will be a visible, trusted, and highly proactive presence in the building — leading our morning Breakfast Club intake from 08:00 AM, engaging families on the school gates, running structured lunchtime nurture groups, and supporting children directly through 1:1 mentoring.

Crucially, while you will not be leading on whole‑school attendance data systems or prosecution pathways, you will be the driving force behind the Early Help aspect of attendance — working directly with families in their homes to unpick the root causes of absence, build morning routines, and remove barriers to learning.

Key responsibilities include:

  • Proactive School Presence: Leading Breakfast Club intake from 08:00 AM, hosting morning parent engagement drop‑in sessions ('The Studio'), and providing soft‑start regulation support for vulnerable children.
  • Direct Pupil Nurture & Mentoring: Planning and running structured lunchtime Nurture Groups and afternoon 1:1 mentoring sessions focused on emotional regulation, self‑esteem, trauma recovery, and social skills.
  • Early Help Attendance Intervention: Supporting families to improve attendance and punctuality through home visits, parenting strategies, routine building, and Early Help Plans.
  • Classroom & Academic Alignment: Liaising routinely with class teachers and actively participating in Pupil Progress Meetings (PPMs) to share pastoral insights that remove non‑academic barriers to learning.
  • Safeguarding & Case Management: Serving as a Deputy Designated Safeguarding Lead (DSL), maintaining pristine CPOMS records, completing Early Help Assessments (Signs of Safety), and liaising with external multi‑agency partners.

We Are Looking For Someone Who:

  • Is genuinely passionate about improving life outcomes for vulnerable children and hard‑to‑reach families in a community‑centered primary school.
  • Is highly proactive, self‑motivated, and comfortable working directly with both children in school and parents in the community.
  • Has proven experience in delivering direct pupil interventions (such as Nurture Groups or 1:1 emotional regulation mentoring).
  • Understands Early Help frameworks, safeguarding systems, and multi‑agency working.
  • Can balance high compassion with high expectations, holding parents accountable while offering practical, relational support.
  • Demonstrates exceptional professional integrity, resilience, and organisational skills.
  • Is eager to engage in continuous professional development and committed to applying evidence‑informed research and strategies to support families, remove barriers to learning, and nurture pupil well‑being.

What We Offer You:

  • A Collaborative Support Network: Working as part of our pastoral team, you will receive close, supportive mentorship directly from the Senior Leadership Team.
  • High‑Quality Professional Development: Fully funded professional development and bespoke upskilling opportunities across Robin Hood MAT—including specialised training in trauma‑informed practice, nurture delivery, and Early Help frameworks.
  • Wellbeing Focus: Access to comprehensive Trust wellbeing initiatives, including a network of mental health first aiders and one fully paid Staff Wellbeing Day per year.
  • Living Wage Employer: Robin Hood MAT is a proud Living Wage employer.
  • True Purpose & Influence: A role with genuine purpose, high visibility, and the opportunity to make a lasting, measurable impact on children and families.

How to Apply & School Visits: We strongly encourage prospective candidates to visit our school and experience our culture first‑hand before applying. To arrange a visit or request an application pack, please contact the school office on 0121 468 4351 or email.

Closing Date: 12:00 Friday 25th September 2026

Interviews: TBC

Safeguarding Statement: Robin Hood MAT is committed to safeguarding and promoting the welfare of children and young people. We expect all staff to share this commitment and to maintain a vigilant and safe environment across all our academies. This post is considered 'regulated activity' (and involves regular access to our school sites) and is therefore subject to an Enhanced DBS check with a check of the Children’s Barred List. It is an offence to apply for this role if you are barred from engaging in regulated activity. All shortlisted candidates will be required to complete a self‑declaration of their criminal record or information that would make them unsuitable to work with children. In line with the requirements of Keeping Children Safe in Education (KCSIE), we will conduct an online search on all shortlisted candidates as part of our due diligence process. We will discuss any information flagged during this process with the candidate during the interview stage before making a final recruitment decision. The successful candidate will be subject to all necessary pre‑employment checks, including an enhanced DBS; qualifications; medical fitness; identity and right to work. This post is covered by Part 7 of the Immigration Act (2016) and therefore the ability to speak fluent English is an essential requirement for this role. This post is exempt from the Rehabilitation of Offenders Act 1974 and the amendments to the Exceptions Order 1975, 2013 and 2020.

Family Support Worker in Birmingham employer: Yorkswood Primary School

Yorkswood Primary School is an exceptional employer dedicated to fostering a supportive and inclusive environment for both staff and students. With a strong emphasis on professional development, including comprehensive training and mentorship, we empower our leaders to make a meaningful impact in our community. Our commitment to wellbeing, alongside a collaborative culture within the Robin Hood Multi Academy Trust, ensures that you will thrive in your role while contributing to the transformation of our school.

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Contact Details:

Yorkswood Primary School Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Family Support Worker in Birmingham

Dive into Local Community Groups

Social work thrives on community connections, so get involved in local groups or forums specific to your interests. Whether it’s volunteering at local shelters or joining community action boards, these are great ways to boost your visibility and make direct contacts that could lead to opportunities like the one at Yorkswood Primary School.

Attend Social Work Events and Workshops

Keep an eye out for workshops, seminars, or conferences in social work. These events are fantastic for meeting professionals in the field, learning about emerging trends, and spotting job openings. Plus, you might just bump into someone from Yorkswood Primary School!

Showcase Your Passion and Expertise

Use platforms like Instagram or LinkedIn to share your journey and insights into the social work sector. Whether it’s writing about your experiences or sharing relevant articles, this helps to establish you as an engaged professional. Potential employers, like Yorkswood Primary School, will notice your enthusiasm!

Leverage Your Network

Don’t hesitate to reach out to professors, mentors, or even past colleagues who are in social work. They might have inside knowledge about openings at Yorkswood Primary School or be able to connect you with someone who’s hiring. Networking is key, especially in a full-time role where relationships matter.

We think you need these skills to ace Family Support Worker in Birmingham

Communication Skills
Problem-Solving Skills
Flexibility
Adaptability
Organizational Skills
Compassion
Teamwork

Some tips for your application 🫡

Show Your Passion for Social Work:In your cover letter, let us see your passion for social work shine through! Talk about the experiences that made you want to pursue this career—whether it’s volunteering, personal experiences, or academic projects. We want to know why this field matters to you.

Emphasise Relevant Qualifications:Make sure your CV highlights any relevant qualifications, like degrees in social work or certifications like a DBS check. If you've done any workshops or training, don’t forget to include those as well. We're keen to see your commitment to your professional development!

Detail Your Experience with Clients:Since this is a hands-on field, detailing any direct experience you have with clients is crucial. Whether it's internships, volunteer roles, or previous jobs, highlight those experiences in your CV to show us you've got the practical skills necessary for the job!

Tailor Your Application to Yorkswood Primary School:Before hitting send, make sure to tailor your application specifically to Yorkswood Primary School! Research our mission and values, and refer to them in your cover letter. This shows us that you understand our work and are genuinely interested in being a part of our team!

How to prepare for a job interview at Yorkswood Primary School

Understanding the Role of Empathy

In social work, understanding and demonstrating empathy is key. Be prepared to share personal experiences or scenarios where you effectively showed compassion and support. This helps show that you genuinely care about the well-being of others, which is crucial in social work.

Demonstrating Knowledge of Frameworks

Familiarise yourself with the frameworks and models used in social work, such as the Strengths-Based Approach or the Ecological Perspective. Be ready to discuss how these frameworks apply to your work, especially if you can tie them into real-world examples or case studies you've encountered.

Showcasing Your Multi-Disciplinary Skills

In a full-time social work role, you'll often collaborate with healthcare professionals, educators, and law enforcement. Be prepared to describe your teamwork experiences and how you've effectively communicated with other disciplines to achieve the best outcomes for clients.

Preparing for Scenario-Based Questions

Expect questions that put you in hypothetical social work situations, such as dealing with a crisis or managing a complex case. Think through your thought process for these scenarios beforehand, considering how you'd assess the situation and what steps you'd take, as this demonstrates your critical thinking and problem-solving abilities.