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For Companies At a Glance
- Tasks: Welcome guests, take orders, and create a lively atmosphere.
- Company: Join the award-winning Inn Collection Group, known for exceptional hospitality.
- Benefits: Enjoy paid breaks, 50% off food, and extra holiday on your birthday.
- Why this job: Be the friendly face that makes people happy in a vibrant pub setting.
- Qualifications: A passion for customer service and a positive attitude.
- Other info: Work in picturesque Knaresborough with great career development opportunities.
The predicted salary is between 20000 - 24000 £ per year.
What makes the perfect pub?
It’s great ales, delicious food, a welcoming atmosphere, and the warm welcome from a team that’s at the heart of everything we do.
The Inn Collection Group is a multi‑award‑winning pubs with rooms company, proudly located in some of the most outstanding destinations across the North of England and Wales.
At ICG, we deliver exceptional hospitality by living and breathing our core values of respect, customer focused, warmth, and honesty, all with the goal of Making People Happy.
How we say thank you!
- Celebrate your birthday with an extra paid holiday.
- Build your future with support from our Lead‑Inn development program.
- Take the time you need to rest and recharge; Paid Breaks are on us.
- Enjoy 50% off food at any of our Inns.
- Relax with a stay at any of our Inns during January, February, and March for just £1.
- Take advantage of the chance to explore our beautiful locations, with 1/3 off room bookings all year round.
- Experience a spontaneous trip away with £50 on same day bookings.
- It’s not just for you—your loved ones can enjoy 15% off bed and breakfast too!
- 24/7 confidential support is always there when you need it with our Employee Assistance Programme.
- Tronc (…that’s tips to me and you).
- Contribute to a company that gives back through our Give‑inn back scheme.
- Join an award‑winning team recognised as the Best Pub Employer at the Publican Awards.
You’ll Fit Right Inn
As a member of our Front of House team, you are the first smile that welcomes guests and the friendly face that ensures their experience is warm and memorable from start to finish. Your positive attitude, attentiveness, and passion for hospitality make our Inn a welcoming place for every visitor.
Whether greeting guests, taking orders, serving dishes from the kitchen, or recommending a drink from our selection, no two days are the same on the front line. Your professionalism and enthusiasm create a lively and enjoyable atmosphere, making our Inn a place guests love to visit, and our team loves to work!
If you thrive in a fast‑paced environment, have a passion for customer service, and are committed to delivering exceptional experiences, we think you’ll fit right inn.
This role allowed Megan to explore a new location. Watch Megans video to learn more about our front‑of‑house roles. https://careers.inncollectiongroup.com/join-inn
This role comes with the added benefit of colleague accommodation – click the link to learn more: https://careers.inncollectiongroup.com/live-inn
*Age-related pay rates apply for Under 21s.*
Front Of House • Knaresborough, United Kingdom
#J-18808-Ljbffr
Front of House Team Member employer: Yorkshire
Contact Detail:
Yorkshire Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Front of House Team Member
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on The Inn Collection Group. Understand their values and what makes them tick. This way, you can show off your enthusiasm and how you align with their mission to make people happy.
✨Tip Number 2
Practice your hospitality skills! Think about scenarios you might face as a Front of House team member. Role-play with a friend or family member to get comfortable with greeting guests and taking orders. The more you practice, the more confident you'll feel!
✨Tip Number 3
Dress to impress! When you show up for your interview, make sure you look smart and presentable. A neat appearance shows that you care about the role and are ready to represent the welcoming atmosphere of the Inn.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your appreciation for the opportunity and keeps you fresh in their minds. Plus, it’s a great chance to reiterate your excitement about joining the team!
We think you need these skills to ace Front of House Team Member
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see your passion for hospitality and how you can bring a warm welcome to our guests. Don’t be afraid to share a bit about yourself and what makes you tick!
Tailor Your Application: Make sure to tailor your application to the Front of House role. Highlight any relevant experience in customer service or hospitality, and mention specific skills that align with our core values like respect and warmth. This shows us you’re serious about joining our team!
Keep It Clear and Concise: While we love a good story, keep your application clear and to the point. Use bullet points if needed to make it easy for us to read. We appreciate straightforwardness, so get to the heart of why you’d be a great fit for our Inn!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, you’ll find all the info you need about the position and our amazing benefits there!
How to prepare for a job interview at Yorkshire
✨Know the Company
Before your interview, take some time to research The Inn Collection Group. Understand their core values like respect and customer focus, and think about how you can embody these in your role as a Front of House team member.
✨Show Your Passion for Hospitality
During the interview, express your enthusiasm for customer service and hospitality. Share specific examples from your past experiences where you went above and beyond to make guests feel welcome and happy.
✨Prepare for Common Questions
Anticipate questions related to handling difficult customers or working in a fast-paced environment. Prepare thoughtful responses that highlight your problem-solving skills and ability to stay calm under pressure.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team culture, training opportunities, or what a typical day looks like. This shows your genuine interest in the role and helps you assess if it’s the right fit for you.
