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- Tasks: Join us as a Water Quality Sampling Officer, ensuring safe drinking water for millions.
- Company: Yorkshire Water provides essential water services across the Yorkshire region.
- Benefits: Enjoy a competitive salary, annual bonuses, 25 days leave, and wellness perks.
- Why this job: Make a real impact on community health and the environment while developing your career.
- Qualifications: Basic IT skills, customer service experience, and a valid driving licence required.
- Other info: Flexible working patterns available to support work-life balance.
The predicted salary is between 22000 - 26000 £ per year.
We have an exciting opportunity for a Water Quality Sampling Officer to join the Water Service Delivery team at Yorkshire Water and be a part of helping Yorkshire Water to provide the best service to our customers.
We offer a competitive salary, depending on experience: £25,775 to £31,981.
- A Company van
- Annual incentive related bonus (£1000 maximum bonus opportunity for the performance year)
- Attractive pension scheme currently up to 12% company contribution
- Development opportunities in line with the Water Quality Sampling Officer progression plan
- 25 days annual leave plus bank holidays plus an extra wellness day!
- Life assurance cover of 4 times pensionable salary
- A great benefits package: choose from health cash plan scheme, critical illness insurance, dental insurance, life assurance flex and partner cover.
- Retail savings scheme
- Online GP service, cycle to work scheme, gym membership discounts and many more!
Location: Multiple locations throughout Yorkshire - base location will depend on successful candidates' location.
Working Type: This is a permanent opportunity working 37 hours per week, Monday to Friday. Once fully trained, you will be expected to participate in an operational standby rota, which involves out of hours working.
You will ensure that Yorkshire Water complies with Water Quality sampling regulations and always maintains 100% compliance. This is done by carrying out Water Quality Sampling as dictated by the regulatory sampling programme and to carry out investigational sampling as and when needed by the business.
As our Water Quality Sampling Officer you will:
- Comply with all the requirements of the WQ Sampling procedures, QMS and ISO17025 accreditation.
- Ensure that all sampling is conducted on water treatment works and distribution assets as per request or as dictated by the regulatory sampling programme.
- Collect a range of different water quality samples at different process stages for dispatch and analysis at a central lab.
- Carry out random customer sampling as part of the regulatory sampling programme.
- Help to resolve customers' issues as and when needed and report those that cannot be resolved immediately.
- Identify and report anything that may compromise compliance to the Regulatory Sampling Programme such as observations that could pose a threat to public health.
- Liaise effectively with other relevant personnel including Water Quality Scientists, Production Engineers and Field Technicians regarding any additional sampling required or to highlight site issues.
- Report and mitigate Health & Safety and/or security issues.
- Comply with company lone working policy.
- Operate and interrogate corporate systems, such as Advantex, RTS, Odyssey and Lab Systems as required.
- Identify the leadership behaviours required in your role and for your team utilising the Responsible Leader Framework.
What skills & qualifications you will need:
- Develops and maintains effective internal relationships, has a good teamwork focus and customer relations.
- Basic IT skills in Office and email packages with willingness to learn.
- Experience of delivering excellent customer service and resolution of customer contacts.
- Understanding of potable water quality procedures.
- Experience of working in a procedural and regulated environment.
- Holds full valid driving licence and understands the challenges of occupational driving.
- Self-motivated and able to manage workload independently.
- Ability to work at heights and within enclosed spaces.
- Good sense of smell and taste for on-site testing.
- Basic understanding of water treatment operations and distribution systems.
You will also benefit from having:
- Previous experience gained within the water or wastewater sectors or within the broader utilities, process, or manufacturing industry sectors.
- Proficient knowledge of corporate systems.
- Previous experience of working in a quality or sampling role.
- An understanding of Water Quality Regulations.
Although we operate 24 hours a day, 365 days a year, it's important to us that we support flexible working patterns and job share options (when we can), to help you make the best of both your work and home life.
If you've got experience in Water Quality Sampling and want to help us deliver great service for our customers whilst looking after the environment, then be sure to apply today to find out what a career with Yorkshire Water can offer you.
Closing Date: 11th April 2025.
If successful for the role, you will be required to undergo pre-employment checks that will include a Basic Disclosure Check, carried out through a Third-Party Company, prior to commencing employment. Depending on the role, you may also be required to go through the security vetting process for either a Counter Terrorist Check or Security Check clearance.
All our roles are subject to a medical questionnaire, and further medicals when required.
We are proud to serve the Yorkshire region and are committed to creating a diverse and inclusive environment that is reflective of the communities we serve. We strongly encourage candidates of all different backgrounds to apply.
Kelda Group reserve the right to close this position before the published closing date, should the need occur. We therefore advise that you complete and submit your application as soon as possible.
Water Quality Sampling Officer in Bradford employer: Yorkshire Water
Contact Detail:
Yorkshire Water Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Water Quality Sampling Officer in Bradford
✨Tip Number 1
Familiarise yourself with the latest water quality regulations and standards. Understanding the legal framework will not only help you in interviews but also demonstrate your commitment to compliance and safety, which is crucial for a Water Quality Sampling Officer.
✨Tip Number 2
Network with professionals in the water industry, especially those who work in sampling or quality assurance roles. Attend local events or join online forums to gain insights and potentially get referrals that could boost your application.
✨Tip Number 3
Showcase any relevant experience you have in procedural and regulated environments. Be prepared to discuss specific examples of how you've ensured compliance in past roles, as this will resonate well with the hiring team.
✨Tip Number 4
Prepare to demonstrate your customer service skills during the interview. Since the role involves liaising with customers and resolving issues, think of scenarios where you've successfully handled customer interactions and how you can apply that to this position.
We think you need these skills to ace Water Quality Sampling Officer in Bradford
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities and requirements of the Water Quality Sampling Officer position. Familiarise yourself with the key tasks such as compliance with sampling regulations and customer interaction.
Tailor Your CV: Customise your CV to highlight relevant experience in water quality, customer service, and any previous roles in regulated environments. Emphasise skills that align with the job description, such as teamwork and IT proficiency.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for water quality and environmental protection. Mention specific experiences that demonstrate your ability to meet the job's requirements and how you can contribute to Yorkshire Water's mission.
Proofread Your Application: Before submitting, carefully proofread your application materials for spelling and grammatical errors. A polished application reflects your attention to detail, which is crucial for the role.
How to prepare for a job interview at Yorkshire Water
✨Understand Water Quality Regulations
Make sure you have a solid grasp of water quality regulations and sampling procedures. Familiarise yourself with the relevant legislation and standards, as this will demonstrate your commitment to compliance during the interview.
✨Showcase Your Customer Service Skills
Since the role involves interacting with customers, be prepared to discuss your experience in delivering excellent customer service. Share specific examples of how you've resolved customer issues in the past, highlighting your communication skills and teamwork.
✨Demonstrate Technical Knowledge
Brush up on your understanding of water treatment operations and distribution systems. Be ready to discuss any relevant experience you have in procedural and regulated environments, as this will show that you can handle the technical aspects of the job.
✨Prepare for Practical Scenarios
Expect to be asked about how you would handle specific situations related to water quality sampling. Think through potential challenges you might face on the job and how you would address them, showcasing your problem-solving abilities and attention to detail.
