Waste Resolution Jetting Technician in Bradford

Water Utility Company based in the Yorkshire region of England.

We offer a competitive salary from £31,927 to £39,909, depending on experience, based on working a 40-work pattern. Annual incentive related bonus (£1000 maximum bonus opportunity for the performance year). Attractive pension scheme (up to 12% company contribution). Development opportunities in line with the Waste Resolution Jetting Technician progression plan. 25 days annual leave plus bank holidays plus an extra wellness day. Life assurance cover of 4 times pensionable salary. A great benefits package: choose from health cash plan scheme, critical illness insurance, dental insurance, life assurance flex and partner cover. Retail savings scheme. Online GP service, cycle to work scheme, gym membership discounts and many more!

Location: We have opportunities for Waste Resolution Jetting Technicians in the Bradford area to join our Customer Field Services department at Yorkshire Water and be a part of helping Yorkshire Water to provide the best service to our customers. Ideally, you will live in nearby areas such as Bingley, Baildon, Saltaire, or Keighley.

Work type: These are permanent opportunities, working 40 hours per week rotational work patterns on a 4 on 4 off basis, which may include late, early and weekend work patterns. You will need a full valid driving licence in addition to a LGV category C and ideally a DCPC qualification (no more than 6 points).

As our Waste Resolution Jetting Technician, you will:

• Be part of a two-person team working within a geographical team to improve customer service and sewer system performance.
• Be responsible for ensuring a first-time fix solution for customers and the environment whilst ensuring quality follow-on work is raised in accordance with our standards and specifications.
• Deliver a first time fix / same day solution to customer and environmental problems and to deliver the asset plan for sewer maintenance to eliminate escapes.
• Ensure Health & Safety working practices and procedures are always complied with.
• Respond to Internal Flooding and Restricted Toilet Use (RTU) customer problems to resolve the immediate cause and to complete a thorough investigation to resolve the root cause and achieve a first-time fix / same day solution.
• Use IT systems to collate information and relay accurate feedback including plans and photographs.
• Safely, proactively, and reactively maintain the sewers to promote and implement solutions which resolve and/or prevent a sewage escape (flooding and pollution) from occurring from the sewers and to ensure no repeats take place.
• Work closely with other Yorkshire Water teams and our contracted partners on site to resolve and manage operational issues on the sewer network.

What skills & qualifications you will need:

• A full valid driving licence in addition to a LGV category C, ideally with DCPC driving licence and digi card (No more than 6 points).
• Experience operating a high-pressured jetting and vacuumation vehicle and carrying out a range of manual handling duties including heavy lifting of manhole covers and operating heavy equipment involving high pressure water jetting systems and sewer cameras.
• A strong health & safety background and be competent in the use of IT systems.
• Previous experience in a customer service-related role with face-to-face communication with customers is essential.
• The ability to think through problems and work with others to solve them, finding faults and diagnosing the root cause of an issue.
• Excellent communication skills are essential as you will need to capture, evidence and feedback information.
• Excellent interpersonal skills and be comfortable liaising with operational teams, customers, and stakeholders.
• Ability to work within confined spaces; successful candidates must pass strict medical criteria including BMI, vision, blood pressure, hearing, and Spirometry tests.
• A flexible attitude to your work as you will be working a variety of rotas in the role to cover our working window.
• Previous jet van operation experience or experience driving liquid loads and a basic understanding of the sewer network is ideal, although full training will be provided.

We support flexible working patterns and job share options (when we can), to help you make the best of both your work and home life.

If you hold a Cat C Licence and are customer focused, with a good H&S background and want to help us deliver great service for our customers whilst looking after the environment, then be sure to apply today to find out what a career with Yorkshire Water can offer you.

All roles that require the driver to hold Licence entitlement C1 or above will be subject to an Initial Basic Standard Eyesight Assessment, an initial Driving Assessment using the category of vehicle that the role requires, and further assessments as and when required.

We are proud to serve the Yorkshire region and are committed to creating a diverse and inclusive environment that is reflective of the communities we serve. We strongly encourage candidates of all different backgrounds to apply.