At a Glance
- Tasks: Lead strategic relationships and oversee a high-performing team in customer operations.
- Company: Regional water utility company with a focus on innovation and performance.
- Benefits: Competitive salary, company car allowance, performance bonuses, and hybrid work options.
- Why this job: Make a real impact in the water industry while leading a dynamic team.
- Qualifications: Significant experience in Developer Services and the water industry required.
- Other info: Future relocation to Leeds with excellent career growth opportunities.
The predicted salary is between 70000 - 80000 £ per year.
A regional water utility company is seeking a Manager of Customer Operations for Large Developers, SLPs, and NAVs. The role focuses on leading strategic relationships, ensuring performance delivery, and overseeing a high-performing team.
Candidates should have significant experience in Developer Services and the water industry.
This position offers competitive benefits including a salary of £70-80k, a company car allowance, and opportunities for performance bonuses, located in Bradford with future relocation to Leeds. Hybrid work is expected.
Customer Operations Lead – Large Developers & NAVs in Sheffield employer: Yorkshire Water
Contact Detail:
Yorkshire Water Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Operations Lead – Large Developers & NAVs in Sheffield
✨Tip Number 1
Network like a pro! Reach out to industry contacts and attend relevant events. We all know that sometimes it’s not just what you know, but who you know that can help you land that Customer Operations Lead role.
✨Tip Number 2
Prepare for interviews by researching the company and its values. We want to show that we’re not just a good fit for the role, but also for the team culture. Tailor your answers to reflect how your experience aligns with their goals in Developer Services.
✨Tip Number 3
Practice makes perfect! Conduct mock interviews with friends or mentors. We can help each other refine our responses and boost our confidence before stepping into that interview room.
✨Tip Number 4
Don’t forget to follow up after interviews! A simple thank-you email can go a long way. It shows our enthusiasm for the role and keeps us on their radar. Plus, it’s a great chance to reiterate why we’re the best fit for the Customer Operations Lead position.
We think you need these skills to ace Customer Operations Lead – Large Developers & NAVs in Sheffield
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in Developer Services and the water industry. We want to see how your skills align with the role of Customer Operations Lead, so don’t be shy about showcasing relevant achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about this role and how you can lead strategic relationships effectively. We love seeing personality, so let your enthusiasm for the position come through.
Showcase Leadership Skills: Since this role involves overseeing a high-performing team, make sure to highlight your leadership experience. We’re looking for examples of how you’ve motivated teams and delivered results in previous roles.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at Yorkshire Water
✨Know Your Stuff
Make sure you brush up on your knowledge of Developer Services and the water industry. Familiarise yourself with recent trends, challenges, and innovations in the sector. This will not only show your expertise but also demonstrate your genuine interest in the role.
✨Showcase Your Leadership Skills
As a Customer Operations Lead, you'll need to lead a high-performing team. Prepare examples of how you've successfully managed teams in the past, focusing on strategic relationships and performance delivery. Use the STAR method (Situation, Task, Action, Result) to structure your responses.
✨Understand the Company Culture
Research the regional water utility company’s values and culture. Tailor your answers to reflect how your personal values align with theirs. This will help you connect with the interviewers and show that you're a good fit for their team.
✨Prepare Questions
Have a list of thoughtful questions ready to ask at the end of the interview. Inquire about their expectations for the role, the team dynamics, and future projects. This shows your enthusiasm and helps you gauge if the company is the right fit for you.