Partnerships Manager - Customer Support & Financial Aid

Partnerships Manager - Customer Support & Financial Aid

Full-Time 30000 - 40000 £ / year (est.) No working from home possible
Yorkshire Water

At a Glance

  • Tasks: Lead a team to ensure customers access essential bill support and services.
  • Company: Join Yorkshire Water's award-winning sister company, Loop.
  • Benefits: Flexible hours, competitive salary, and opportunities for professional growth.
  • Other info: Dynamic role with a focus on compliance and process improvement.
  • Why this job: Make a real difference in your community by supporting customers in need.
  • Qualifications: Experience in customer support and strong relationship management skills.

The predicted salary is between 30000 - 40000 £ per year.

Yorkshire Water is seeking a Customer Support Partnership Manager to lead a team within Loop, the award-winning sister company.

The role focuses on ensuring customers across the Yorkshire region access bill support and related services.

You’ll manage performance, risks and stakeholder relationships, with a clear emphasis on compliance and process improvement.

The position is based in Bradford/Thornbury, typically 37.5 hours per week, with flexibility for part-time applicants.

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Partnerships Manager - Customer Support & Financial Aid employer: Yorkshire Water

Yorkshire Water is an excellent employer, offering a dynamic work environment where innovation meets sustainability in the wastewater sector. With a strong commitment to employee development and a comprehensive benefits package, team members are encouraged to grow their skills while contributing to vital environmental initiatives. Located in a region known for its natural beauty, employees enjoy a supportive culture that values health and safety, making it a rewarding place to build a meaningful career.

Yorkshire Water

Contact Details:

Yorkshire Water Recruitment Team

We think you need these skills to ace Partnerships Manager - Customer Support & Financial Aid

Team Leadership
Performance Management
Risk Management
Stakeholder Relationship Management
Compliance Knowledge
Process Improvement
Customer Support