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- Tasks: Assist customers with metered water queries and provide excellent service.
- Company: Join Yorkshire Water, a leading water utility company in the Yorkshire region.
- Benefits: Enjoy a competitive salary, company van, and annual bonus potential.
- Why this job: Be part of a supportive team making a real impact in the community.
- Qualifications: No specific qualifications required; just a passion for helping others.
- Other info: This is a 24-month fixed-term contract with opportunities for growth.
The predicted salary is between 25776 - 31981 £ per year.
Company description:
Check below to see if you have what is needed for this opportunity, and if so, make an application asap.
Water Utility Company based in Yorkshire region of England.
Job description:
Metered Customer Service Advisor – 2 Year Fixed Term Contract
Hello! Thanks for stopping by. Let us tell you about all the great reasons to join us here at Yorkshire Water:
- We offer a competitive salary, depending on experience £25,776 – £31,981.
- A Company van.
- Annual incentive related bonus (£1000 maximu…
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Metered Customer Service Advisor - 24 month Fixed Term Contract employer: Yorkshire Water
Contact Detail:
Yorkshire Water Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Metered Customer Service Advisor - 24 month Fixed Term Contract
✨Tip Number 1
Familiarise yourself with Yorkshire Water's values and mission. Understanding their commitment to customer service and sustainability will help you align your responses during the interview, showing that you're a great fit for their team.
✨Tip Number 2
Prepare to discuss your previous customer service experiences in detail. Think of specific examples where you resolved issues or improved customer satisfaction, as this role heavily focuses on metered customer interactions.
✨Tip Number 3
Research common challenges faced by water utility companies, especially in the Yorkshire region. Being knowledgeable about these issues can help you demonstrate your proactive approach and problem-solving skills during the interview.
✨Tip Number 4
Practice your communication skills, particularly how you explain complex information simply. As a Metered Customer Service Advisor, you'll need to convey technical details clearly to customers who may not have a background in utilities.
We think you need these skills to ace Metered Customer Service Advisor - 24 month Fixed Term Contract
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and requirements of a Metered Customer Service Advisor. Tailor your application to highlight relevant experience and skills that match the role.
Craft a Compelling CV: Ensure your CV is up-to-date and clearly outlines your customer service experience, particularly in utility or similar sectors. Use bullet points for clarity and focus on achievements that demonstrate your ability to handle customer inquiries effectively.
Write a Strong Cover Letter: In your cover letter, express your enthusiasm for the position and the company. Mention specific reasons why you want to work for Yorkshire Water and how your skills align with their values and mission.
Proofread Your Application: Before submitting, thoroughly proofread your application materials for any spelling or grammatical errors. A polished application reflects attention to detail, which is crucial in customer service roles.
How to prepare for a job interview at Yorkshire Water
✨Know the Company
Before your interview, take some time to research Yorkshire Water. Understand their values, mission, and recent news. This will help you tailor your answers and show genuine interest in the company.
✨Prepare for Common Questions
Think about the typical questions asked for customer service roles, such as handling difficult customers or resolving complaints. Prepare specific examples from your past experiences that demonstrate your skills.
✨Showcase Your Communication Skills
As a Metered Customer Service Advisor, strong communication is key. During the interview, focus on speaking clearly and confidently. Practice active listening to ensure you understand the interviewer's questions fully.
✨Ask Insightful Questions
At the end of the interview, be ready to ask questions that show your interest in the role and the company. Inquire about team dynamics, training opportunities, or how success is measured in this position.
