At a Glance
- Tasks: Join us in optimising smart waste networks and enhancing customer service.
- Company: Yorkshire Water, committed to sustainability and community wellbeing.
- Benefits: Competitive salary, company car, generous leave, and wellness days.
- Other info: Exciting opportunities for growth in a dynamic, supportive team.
- Why this job: Make a real impact on the environment while developing your career.
- Qualifications: Experience in change management and field operations is essential.
The predicted salary is between 42881 - 52083 € per year.
We have an exciting opportunity for a Smart Waste Networks Optimiser to join the Customer Field Services team at Yorkshire Water and be a part of helping Yorkshire Water to provide the best service to our customers.
Location
This role will initially be based in Bradford but we’re moving our office to Leeds Valley Park in summer 2026, so you’ll be based there in the future. We offer hybrid working (2 to 3 office days a week – Bradford/Leeds) with travel across our network.
Work type
Permanent. 37 hours per week, Monday – Friday.
Benefits
- Competitive salary, depending on experience from £42,881 to £52,083.
- A company car or cash allowance in line with our Business Needs User policy.
- Annual incentive related bonus (£1000 maximum bonus opportunity for the performance year).
- Attractive pension scheme (up to 12% company contribution).
- Development opportunities in line with the Smart Waste Networks Optimiser progression plan.
- 25 days annual leave plus bank holidays – plus an extra two wellness days!
- Life assurance cover of 4 times pensionable salary.
- A great benefits package – choose from health cash plan scheme, critical illness insurance, dental insurance, life assurance flex and partner cover.
- Retail savings scheme.
- Online GP service, cycle to work scheme, gym membership discounts and many more!
What we do!
Everyone has an idea of what a water company does. Here in Yorkshire, we make sure that over 5.4 million people living in the region and the millions of people who visit our region each year can rely on our services, and have clean and safe drinking water on tap and that their wastewater is taken away. But for us, it’s so much more than this. We look after communities, protect the environment, and plan to look after Yorkshire’s water, today, tomorrow 24/7, 365 days a year. We provide essential water and wastewater services to every corner of the Yorkshire region and play a key role in the region’s health, wellbeing, and prosperity. New environmental legislation, unprecedented levels of investment and changing expectations from customers means that this is an exciting time to discover opportunities within the water industry. Our Customer Field Services (CFS) team are a key part of how we plan to meet the changing expectations of customers and regulators.
Where you fit in!
- Ensures relevant stakeholders are identified and supports line managers with clear and effective communications about the device roll out.
- Collaborates with the wider waste water team to explore opportunities for active catchment management.
- Works with internal and external comms to explore opportunities for sharing delivery plans and opportunity for improvements.
- Acts as the link from CFS into the Operational intelligence team to optimise operational demand and improvements.
- Leads and supports colleagues across the company to maximise the implementation of successful change.
- Work with commercial services to manage the AMP8 telemetry deployment contract and supplier.
- Developing a maintenance strategy and programme to ensure effective device availability and data quality.
- Explores opportunities for innovation and new techniques to further develop a Waste Water smart network.
- Driving customer improvements through process optimisation working with service optimisation teams.
What skills & qualifications you will need:
- Experience in designing and delivering change.
- Experience in field operations understanding the challenges faced in field based roles.
- Excellent communication skills with the ability to engage and influence across business readiness teams e.g. Business change, comms and learning, to plan and deliver the activities outlined in change impact assessments.
- Broad understanding of sewer network systems and associated assets.
- Broad understanding of telemetry devices, data capture and instal/deployment techniques.
- Be an ambassador for change, encouraging senior stakeholders and frontline colleagues to adopt the change in a proactive and engaging way.
- Strong knowledge and experience of CFS processes and system linked to day to day CFS operations as well as planning and scheduling and customer management practices.
- Ability to work in fast paced delivery and able to manage multiple tasks effectively.
- Proactive, self‑motivated, organized and takes personal accountability.
- Full UK driving license, role will be required to work at various locations across Yorkshire.
You will also benefit from having:
- Delivering training and support to small – medium groups (face to face or teams).
- Telemetry instrumentation and tele-communication understanding.
Do we sound like your cup of tea?
If you’ve got experience as a Smart Waste Networks Optimiser and want to help us deliver great service for our customers whilst looking after the environment, then be sure to apply today to find out what a career with Yorkshire Water can offer you.
Pre‑employment checks
If successful for the role, you will be required to undergo pre‑employment checks that will include a Basic Disclosure Check, carried out through a Third‑Party Company, prior to commencing employment. Depending on the role, you may also be required to go through the security vetting process for either a Counter‑Terrorist Check or Security Check clearance.
Medical
All our roles are subject to a medical questionnaire, and further medicals when required.
Accessibility
We are committed to removing barriers and ensuring our recruitment process is accessible to everyone. We offer a range of adjustments to make your application experience as comfortable and straightforward as possible. If you have an accessibility need, disability, or condition that requires changes to the recruitment process, please include this information in your application. We will then discuss any reasonable adjustments required.
Application details
Kelda Group reserve the right to close this position before the published closing date, should the need occur. We therefore advise that you complete and submit your application as soon as possible.
Closing date
Closing date for this role is the 2nd June 2026.
Smart Networks Optimiser in Leeds employer: Yorkshire Water
Yorkshire Water is an exceptional employer, offering a dynamic work environment that prioritises employee well-being and professional growth. With a competitive salary, generous benefits including an attractive pension scheme, wellness days, and opportunities for development, employees are empowered to thrive in their roles while contributing to the vital service of providing clean water and wastewater management across Yorkshire. The upcoming move to Leeds Valley Park further enhances the workplace experience, fostering collaboration and innovation in a modern setting.
StudySmarter Expert Advice🤫
We think this is how you could land Smart Networks Optimiser in Leeds
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join online forums, or even hit up LinkedIn. The more people you know, the better your chances of landing that Smart Waste Networks Optimiser role.
✨Tip Number 2
Prepare for interviews by researching Yorkshire Water and their values. Understand their mission to provide clean water and how you can contribute to that. Tailor your answers to show how your experience aligns with their goals.
✨Tip Number 3
Practice makes perfect! Do mock interviews with friends or family. Focus on common questions related to change management and field operations. This will help you feel more confident when it’s your turn to shine.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, you’ll find all the latest opportunities right there, making it easier for us to connect with you.
We think you need these skills to ace Smart Networks Optimiser in Leeds
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Smart Waste Networks Optimiser role. Highlight your relevant experience in field operations and change management, as this will show us you understand what we're looking for.
Show Off Your Communication Skills:Since excellent communication is key for this role, don’t shy away from showcasing your ability to engage and influence others. Use examples from your past experiences where you’ve successfully communicated complex ideas or led a team through change.
Be Proactive and Organised:We love candidates who take initiative! In your application, mention how you've managed multiple tasks effectively in fast-paced environments. This will demonstrate your proactive nature and organisational skills, which are crucial for the role.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it makes the whole process smoother for everyone involved.
How to prepare for a job interview at Yorkshire Water
✨Know Your Stuff
Make sure you brush up on your knowledge of sewer network systems and telemetry devices. Being able to discuss these topics confidently will show that you're not just interested in the role, but that you understand the technical aspects that come with it.
✨Communicate Effectively
Since this role involves engaging with various stakeholders, practice your communication skills. Prepare examples of how you've successfully influenced others or led change in previous roles. Clear and effective communication is key!
✨Show Your Proactivity
Be ready to share instances where you've taken initiative in past projects. This could be about optimising processes or implementing new strategies. Highlighting your proactive nature will resonate well with the interviewers.
✨Prepare for Scenario Questions
Expect questions that ask how you'd handle specific challenges in field operations or stakeholder engagement. Think through potential scenarios related to the Smart Waste Networks Optimiser role and prepare your responses to demonstrate your problem-solving skills.
