Senior Customer Insight & Research Manager - Hybrid in Leeds

Senior Customer Insight & Research Manager - Hybrid in Leeds

Leeds Full-Time 64000 - 64000 £ / year (est.) No working from home possible
Yorkshire Water

At a Glance

  • Tasks: Lead customer research initiatives to shape business decisions and ensure regulatory compliance.
  • Company: Yorkshire Water, committed to understanding and serving its customers better.
  • Benefits: Competitive salary up to £64,000, car allowance, and hybrid working options.
  • Why this job: Make a real difference by driving customer insights in a vital industry.
  • Qualifications: Expertise in research design, stakeholder engagement, and team leadership.

The predicted salary is between 64000 - 64000 £ per year.

Yorkshire Water is seeking a Customer Research Manager to lead customer research initiatives. This role involves designing and executing research that informs business decisions and regulatory compliance.

The successful candidate will have strong expertise in research design, stakeholder engagement, and team leadership.

The position offers competitive benefits including a salary up to £64,000, car allowance, and a hybrid working approach.

Senior Customer Insight & Research Manager - Hybrid in Leeds employer: Yorkshire Water

Yorkshire Water is an excellent employer that values innovation and collaboration, offering a dynamic work culture where your insights directly influence business decisions and regulatory compliance. With competitive benefits, including a salary of up to £64,000 and a hybrid working model, employees enjoy a healthy work-life balance while having ample opportunities for professional growth and development in a supportive environment.

Yorkshire Water

Contact Details:

Yorkshire Water Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Senior Customer Insight & Research Manager - Hybrid in Leeds

Tip Number 1

Network like a pro! Reach out to current or former employees at Yorkshire Water on LinkedIn. A friendly chat can give us insider info and maybe even a referral!

Tip Number 2

Prepare for the interview by researching their recent projects and initiatives. We want to show that we’re not just interested in the role, but also in how we can contribute to their goals.

Tip Number 3

Practice our answers to common interview questions, especially around research design and stakeholder engagement. Let’s make sure we can confidently showcase our expertise!

Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure our application gets noticed and shows we’re serious about joining the team at Yorkshire Water.

We think you need these skills to ace Senior Customer Insight & Research Manager - Hybrid in Leeds

Research Design
Stakeholder Engagement
Team Leadership
Data Analysis
Business Decision Making
Regulatory Compliance
Project Management

Some tips for your application 🫡

Tailor Your CV:Make sure your CV is tailored to the role of Senior Customer Insight & Research Manager. Highlight your experience in research design and stakeholder engagement, as these are key for us at Yorkshire Water.

Craft a Compelling Cover Letter:Your cover letter should tell us why you're the perfect fit for this role. Share specific examples of your leadership in customer research initiatives and how they’ve influenced business decisions.

Showcase Your Skills:Don’t forget to showcase your expertise in research methodologies and team management. We want to see how you can lead our customer research efforts effectively!

Apply Through Our Website:We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your application and get to know you better!

How to prepare for a job interview at Yorkshire Water

Know Your Research Inside Out

Make sure you’re well-versed in the latest research methodologies and tools. Brush up on your knowledge of customer insights and how they can drive business decisions, especially in a regulatory context. This will show that you’re not just familiar with the theory but can apply it practically.

Engage with Stakeholders

Prepare to discuss how you’ve successfully engaged with stakeholders in previous roles. Think of specific examples where your communication skills made a difference. This is crucial for a role that involves collaboration and influencing decision-making.

Showcase Leadership Experience

Be ready to talk about your leadership style and how you’ve led teams in the past. Highlight any successful projects where you guided your team through challenges. This will demonstrate your capability to lead customer research initiatives effectively.

Ask Insightful Questions

Prepare thoughtful questions about Yorkshire Water’s current research initiatives and future goals. This shows your genuine interest in the role and helps you understand how you can contribute to their objectives. It’s a great way to leave a lasting impression!