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- Tasks: Lead customer operations and enhance service excellence for homeowners and small developers.
- Company: Major UK water utility company focused on transformational change.
- Benefits: Generous salary, benefits package, and hybrid working opportunities.
- Why this job: Make a real impact in water service delivery and improve customer experiences.
- Qualifications: Strong understanding of water networks and leadership skills required.
- Other info: Join a dynamic team dedicated to operational efficiency and customer satisfaction.
The predicted salary is between 48000 - 72000 £ per year.
A major water utility company in the UK seeks a Manager of Customer Operations to oversee the customer journey for homeowners and small developers. The role involves managing regulatory performance and leading transformational changes to improve service excellence. This position requires a strong understanding of water and wastewater networks, operational efficiency, and team leadership.
A generous salary and benefits package are offered, along with opportunities for hybrid working. Apply today to make an impact in water service delivery.
Lead Customer Operations for Small Developments (Hybrid) in Leeds employer: Yorkshire Water
Contact Detail:
Yorkshire Water Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Lead Customer Operations for Small Developments (Hybrid) in Leeds
✨Tip Number 1
Network like a pro! Reach out to people in the water utility sector on LinkedIn or at industry events. We can’t stress enough how personal connections can open doors for you.
✨Tip Number 2
Prepare for interviews by researching the company’s recent projects and challenges in customer operations. We want you to show that you’re not just interested in the role, but also in making a real impact in service delivery.
✨Tip Number 3
Practice your leadership stories! Think of examples where you’ve led teams through change or improved operational efficiency. We know these experiences will resonate with hiring managers looking for a strong leader.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Lead Customer Operations for Small Developments (Hybrid) in Leeds
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the job description. Highlight your experience in customer operations and any relevant knowledge of water and wastewater networks. We want to see how you can bring your skills to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about improving service excellence and how your leadership experience can drive transformational changes. Let us know why you’re the perfect fit for this role.
Showcase Your Achievements: When detailing your past roles, focus on specific achievements that demonstrate your operational efficiency and team leadership. Numbers and results speak volumes, so don’t shy away from sharing your successes with us!
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your application and ensure it gets the attention it deserves. Don’t miss out on this opportunity!
How to prepare for a job interview at Yorkshire Water
✨Know Your Water Networks
Make sure you brush up on your knowledge of water and wastewater networks. Understanding the intricacies of these systems will not only impress your interviewers but also show that you're genuinely interested in the role and its challenges.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led teams or managed projects in the past. Highlighting your ability to drive transformational changes and improve service excellence will resonate well with the company's goals.
✨Understand Regulatory Performance
Familiarise yourself with the regulatory landscape affecting water utilities. Being able to discuss how you can ensure compliance while enhancing operational efficiency will set you apart from other candidates.
✨Ask Insightful Questions
Prepare thoughtful questions about the company's current challenges and future plans. This shows that you're not just focused on getting the job, but that you're also keen on contributing to their success in the long run.
