Internal Communications Advisor in Leeds

Company description: Water Utility Company based in Yorkshire region of England.

Hello! Thanks for stopping by. Let us tell you about some of the key aspects of the Internal Communications Advisor role.

We offer a salary from £36,897 - £46,120 per annum dependant on experience. Annual performance related bonus. Attractive pension scheme (up to 12% company contribution). Life assurance cover of 4 times pensionable salary. 25 days annual leave plus bank holidays plus an extra wellness day! A great benefits package: choose from health cash plan scheme, critical illness insurance, dental insurance, life assurance flex and partner cover. Retail savings scheme. Online GP service, cycle to work scheme, gym membership discounts and many more!

Where I'd work: This role will initially be based in Bradford but we're moving our office to Leeds Valley Park in Summer 2026, so you'll be based there in the future, with a hybrid working arrangement in place, a mix of office and home working.

Work type: Temporary role for 12 months. Working full time, 37 hours per week, Monday to Friday between a working window of 8:00am-6:00pm.

We have an exciting opportunity for an Internal Communications Advisor to join us in the Internal Communications Team and be a part of helping us deliver our 10-year strategy, ensuring we do what's right for customers and right for the environment.

What we do: Everyone has an idea of what a water company does. Here in Yorkshire, we make sure that over 5.4 million people living in the region and the millions of people who visit our region each year can rely on our services, and have clean and safe drinking water on tap and that their wastewater is taken away. But for us, it's so much more than this. We look after communities, protect the environment, and plan to look after Yorkshire's water, today, tomorrow 24/7, 365 days a year. We provide essential water and wastewater services to every corner of the Yorkshire region, and play a key role in the region's health, wellbeing, and prosperity. New environmental legislation, unprecedented levels of investment and changing expectations from customers means that this is an exciting time to discover opportunities within the water industry.

Where you fit in? Our role as internal communicators is more important than ever before. We have an ambitious 10-year strategy, and the Internal Communications Team plays a big part in bringing it to life for our team of 5,500 colleagues (and growing!). As an Internal Communications Advisor, you'll work closely with the Internal Communications Lead to plan, deliver, and evaluate communications for key areas of the business. You'll dive into all aspects of internal communications and engagement, from advising on critical company projects and programmes of work to overseeing behaviour change and awareness campaigns, engaging with suppliers and partners, organising engagement events, flexing your creative muscles in content creation, and more. You'll act as a strategic advisor to leaders and teams across the business to ensure colleagues hear the right message, at the right time, and in the right way to achieve our objectives. And, you'll ensure that our look, feel and tone of voice is present across everything we do.

Some of the key role responsibilities include the following:

• Develop internal communications strategies and plans for key projects and initiatives to inform and engage colleagues.
• Craft compelling stories that bring Yorkshire Water's 10-year strategy and behaviours to life.
• Act as a strategic advisor to colleagues across the business from leaders to frontline teams, building relationships, offering guidance, and influencing to ensure internal communications land with impact.
• Identify opportunities to tailor and segment communications to make our messaging relevant and resonate with our diverse audiences.
• Support the planning and delivery of major engagement activities and events.
• Champion colleague-centric content, putting our people at the heart of our communications to drive engagement and build trust.
• Evaluate communications activity, drawing on data and insight to highlight successes, address gaps, and make recommendations to improve.

What skills & qualifications are we looking for? The successful candidate will have a proven background within an internal communications environment and previous experience of managing and developing internal communications plans, strategies, processes and activities. They'd also have experience in managing strategic and tactical communications and engagement for change programmes that help businesses thrive. You will be able to pro-actively drive and create content that colleagues want to engage with. A skilled story-teller you will be able to deliver complex business messages in a creative and compelling way. You will be able to understand audience needs, motivations, environment and perspectives and be knowledgeable in regards new digital trends to adapt and deploy to our communications effectively. Also ensuring our story connects everything we do and that our look, feel and tone of voice is present across the business for colleagues is really important to us. You'll be a proactive person with excellent communication skills, you will be able to build up effective working relationships with a range of colleagues and positively influence at all levels within the business. Previous experience of presenting, influencing and engaging a wide range of audiences is key, be that from our frontline to our most senior leaders. You will have strong organisational skills able to prioritise, organise and plan work and have good project management skills with the ability to prioritise and deliver high quality work against challenging timescales. Additionally, we pride ourselves on adapting to what works best for our colleagues, so experience of understanding and measuring success is critical in improving what we do as a function.

Although we operate 24 hours a day, 365 days a year, it's really important to us that we support flexible working patterns and job share options (when we can), to help you make the best of both your work and home life. We know that juggling childcare responsibilities or getting that ideal work/life balance isn't always easy!

If you're an experienced Internal Communications professional and want to help us deliver exceptional service for our customers whilst protecting the environment, apply today to find out what a career with Yorkshire Water can offer for you. Please complete the online application process and submit a covering letter and CV outlining your suitability for the role.

Closing Date: 5th March, 2026.

We are proud to serve the Yorkshire region and are committed to creating a diverse and inclusive environment that is reflective of the communities we serve. We strongly encourage candidates of all different backgrounds to apply.

If successful for the role, you will be required to undergo pre-employment checks that will include a Basic Disclosure Check, carried out through a Third-Party Company, prior to commencing employment. Depending on the role, you may also be required to go through the security vetting process for either a Counter Terrorist Check or Security Check clearance. All our roles are subject to a medical questionnaire, and further medicals when required.

Kelda Group reserve the right to close this position before the published closing date, should the need occur. We therefore advise that you complete and submit your application as soon as possible. No agencies please.