Contract Technician in Leeds, Yorkshire

Company description: Water Utility Company based in Yorkshire region of England.

We offer a competitive salary (Band 5a), £32,480 to £40,571 depending on experience. Annual incentive related bonus (£1000 maximum bonus opportunity for the performance year). Attractive pension scheme (up to 12% company contribution). Development opportunities in line with the Contract Technician progression plan. 25 days annual leave plus bank holidays plus two wellness days! Life assurance cover of 4 times pensionable salary. A great benefits package choose from health cash plan scheme, critical illness insurance, dental insurance, life assurance flex and partner cover. Retail savings scheme, online GP service, cycle to work scheme, gym membership discounts and many more!

Location: This role will initially be based in Bradford but we are moving our office to Leeds Valley Park in summer 2026, so you’ll be based there in the future - Hybrid Working (1 to 2 office days a week).

Work type: Permanent. 37 hours per week, Monday to Friday.

We have opportunities available in Indirect Categories - Information Technology & Operational Technology (IT&OT) and Professional Services to join a growing and transforming Commercial function as a Contract Technician in the Commercial Operations team at Yorkshire Water. Be a part of an exciting time at the start of AMP8, that provides new funding and regulatory focus for the Water industry, to enable the business to drive the transformation of Yorkshire Water that can provide the best service to our customers.

This is an exciting time for Commercial as we grow the capability in our team, support an extensive pipeline of activity and seek to drive good value for our customers.

What we do: Here in Yorkshire, we make sure that over 5.4 million people living in the region and the millions of people who visit our region each year can rely on our services, and have clean and safe drinking water on tap and that their wastewater is taken away. We look after communities, protect the environment, and plan to look after Yorkshire’s water, today, tomorrow 24/7, 365 days a year. We provide essential water and wastewater services to every corner of the Yorkshire region, and play a key role in the region's health, wellbeing, and prosperity.

The Commercial - Operations are a key part of how we plan to meet the changing expectations of customers and regulators. The Contract Technician will support the delivery of health and safety, performance commitments, service, value, and compliance through the effective and efficient contract management. This includes the administration of frameworks and contracts with a focus on specification clauses; variations; risks, quality of workmanship and the overall commercial and service interests needs of the customers, stakeholders, and the business.

Areas of interests sought: there are multiple roles available across different indirect categories, including: Professional Services, Information Technology & Operational Technology (IT&OT).

As our Contract Technician you will:

• Work as part of the team to deliver excellent performance by understanding how your individual performance links into achieving the team's wider objectives.
• Identify and progress opportunities for cost reductions and/or increase the efficiency and effectiveness.
• Ensure effective administration and maintenance of contract records and documentation such as insurance.
• Provide commercial data/information and contribute to the preparation of financial reports.
• Provide technical support to team members and wider YW/Partner teams including providing performance data.
• Work with contractors, suppliers, and stakeholders to maintain professional, effective relationships.
• Ensure excellent standards and performance in health and safety.
• Demonstrate financial awareness when making day to day business decisions.
• Support commercial processes for mini tenders under the frameworks as required.
• Support service escalation to ensure a consistently high level of service during extreme weather conditions, major asset failure and elevated customer contacts.
• Drive excellent standards and performance in health and safety and ensure compliance with the YW Safety Policy.
• Provide support to other teams in the Contract Management functions.
• Coordinate regular and ad-hoc meetings.
• Support audit and assurance activity.
• Demonstrate relentless drive, energy, and determination to achieve team objectives.

What skills & qualifications you will need:

• Experience of understanding where your role fits within a business plan and then developing ways to deliver the outputs.
• Develop and maintain effective internal and external relationships with your team and other stakeholders.
• Experience of supporting change.
• Clearly demonstrate the Yorkshire Water company values and behaviours.
• Experience of basic financial management including budget tracking.
• Good level communication skills ability to communicate and engage people at all levels.

You will also benefit from having:

• Experience of delivering against challenging business targets.
• Previous experience in a commercially orientated and/or regulated environment.
• Previous experience gained within the water or wastewater sectors or within the broader utilities, process, or manufacturing industry sectors including a knowledge of operational assets and operations.
• Proven track record in this type of role.
• Awareness of risk management processes.
• Awareness of contract management.
• Awareness of programme and project management.

We embrace a flexible working model, where our hybrid setup typically requires an average of 1-2 days in the office per week. This could be slightly more when collaborative efforts, training or meeting deadlines demand it. For those who prefer to work on-site, our office is open Monday-Friday during working hours. Although we operate 24 hours a day, 365 days a year, it’s important to us that we support flexible working patterns and job share options (when we can), to help you make the best of both your work and home life.

If you’ve got experience as a Contract Technician or supplier/contractor management and want to help us deliver great service for our customers whilst looking after the environment, then be sure to apply today to find out what a career with Yorkshire Water can offer you.

Advert Closes: 31 May 2026.

If successful for the role, you will be required to undergo pre-employment checks that will include a Basic Disclosure Check, carried out through a Third-Party Company, prior to commencing employment. Depending on the role, you may also be required to go through the security vetting process for either a Counter Terrorist Check or Security Check clearance. All our roles are subject to a medical questionnaire, and further medicals when required.

We are committed to removing barriers and ensuring our recruitment process is accessible to everyone. We offer a range of adjustments to make your application experience as comfortable and straightforward as possible. If you have an accessibility need, disability, or condition that requires changes to the recruitment process, please include this information in your application. We will then discuss any reasonable adjustments required.

Kelda Group reserve the right to close this position before the published closing date, should the need occur. We therefore advise that you complete and submit your application as soon as possible. No agencies please.