At a Glance
- Tasks: Lead business analysis to drive strategic change and improve customer service.
- Company: Join Yorkshire Water, a vital service provider in the Yorkshire region.
- Benefits: Competitive salary, generous leave, wellness days, and a great benefits package.
- Other info: Flexible working options and excellent career development opportunities await you.
- Why this job: Make a real impact on communities and the environment while advancing your career.
- Qualifications: Experience in business analysis and strong stakeholder management skills required.
The predicted salary is between 60000 - 70000 £ per year.
Company description: Water Utility Company based in Yorkshire region of England.
Hello! Thanks for stopping by. Let us tell you about all the great reasons to join us here at Yorkshire Water:
- We offer a competitive salary, depending on experience (Up to £70,000)
- Annual incentive related bonus (£1000 maximum bonus opportunity for the performance year)
- Attractive pension scheme (up to 12% company contribution)
- Development opportunities in line with the IT Lead Business Analyst progression plan
- 25 days annual leave plus bank holidays plus 2 extra wellness days!
- Life assurance cover of 4 times pensionable salary
- A great benefits package choose from health cash plan scheme, critical illness insurance, dental insurance, life assurance flex and partner cover.
- Retail savings scheme
- Online GP service, cycle to work scheme, gym membership discounts and many more!
Location: This role will initially be based in Bradford but we are moving our office to Leeds Valley Park in summer 2026, so you'll be based there in the future - Hybrid Working (1-2 days in office a week Bradford/Leeds).
Work type: Permanent. 37 hours per week, Monday - Friday.
We have a number of exciting opportunities for an IT Lead Business Analyst to join the Project team at Yorkshire Water and be a part of helping Yorkshire Water to provide the best service to our customers.
What we do: Everyone has an idea of what a water company does. Here in Yorkshire, we make sure that over 5.4 million people living in the region and the millions of people who visit our region each year can rely on our services, and have clean and safe drinking water on tap and that their wastewater is taken away. But for us, it's so much more than this. We look after communities, protect the environment, and plan to look after Yorkshire's water, today, tomorrow 24/7, 365 days a year. We provide essential water and wastewater services to every corner of the Yorkshire region, and play a key role in the region's health, wellbeing, and prosperity. New environmental legislation, unprecedented levels of investment and changing expectations from customers means that this is an exciting time to discover opportunities within the water industry. The Project team are a key part of how we plan to meet the changing expectations of customers and regulators.
We're looking for a Lead Business Analyst to play a pivotal role in shaping and delivering some of Yorkshire Water's most complex, high-value transformation programmes. This is an opportunity to influence organisational direction, work with senior leaders, and ensure that change delivers meaningful outcomes for our customers, colleagues, and communities.
As our IT Lead Business Analyst, you will:
- Lead complex business analysis activities to shape strategic change, inform executive decision-making, and deliver organisational value.
- Conduct holistic business situation analysis to identify opportunities, risks, dependencies, and impacts within complex and high-impact environments.
- Define, establish, and continuously improve organisation-wide standards, frameworks, methods, tools, and best practices for business analysis and requirements management.
- Lead the scoping, elicitation, analysis, prioritisation, validation, and lifecycle management of requirements for large-scale strategic programmes and initiatives.
- Ensure business requirements and solutions are aligned to customer needs, regulatory obligations, operational objectives, and long-term business outcomes.
- Champion and embed user-centred design principles across change initiatives, ensuring user research, experience design, accessibility, usability, and evaluation activities shape solution development.
- Build, influence, and maintain strong relationships with senior stakeholders, acting as a trusted advisor to secure alignment, engagement, and consensus on strategic decisions.
- Facilitate collaboration across business, technology, operational, and delivery teams to ensure shared understanding and successful change outcomes.
- Provide leadership and assurance for business analysis activities across programmes and projects, ensuring quality, consistency, and adherence to organisational standards.
- Drive continuous improvement in business processes, organisational capability, and ways of working, leveraging technology, automation, innovation, and best practice.
- Identify and promote opportunities to improve customer experience, service performance, and operational efficiency through effective analysis and change delivery.
- Support the successful delivery of strategic programmes by ensuring solutions address genuine business needs and provide measurable business benefits.
- Monitor emerging trends, industry best practice, and regulatory developments, incorporating insights into business analysis approaches and organisational change initiatives.
- Contribute to the development of business analysis capability across the organisation through coaching, mentoring, knowledge sharing, and professional leadership.
- Ensure change initiatives deliver sustainable, compliant, and high-quality outcomes that support Yorkshire Water's strategic and regulatory commitments.
What skills & qualifications you will need:
- Extensive experience defining and embedding business analysis and requirements management standards across multiple teams or functions.
- A proven track record of influencing senior stakeholders and securing agreement on complex business and technology requirements.
- Significant experience leading business analysis activities within large-scale strategic transformation programmes.
- Strong expertise in requirements elicitation, prioritisation, governance, and lifecycle management.
- Experience implementing user-centred design practices, including user research, service design, testing, and evaluation.
- Excellent stakeholder management and consultancy skills, with the ability to act as a trusted advisor to senior leaders and executives.
- Strong leadership and people management experience, including developing capability, coaching teams, setting performance expectations, and driving continuous improvement.
- The ability to navigate complexity and ambiguity, translating business needs into clear, actionable outcomes.
- Exceptional communication, influencing, and relationship-building skills with stakeholders at all levels of the organisation.
- A passion for delivering customer-focused, value-driven change that improves business performance and service outcomes.
Although we operate 24 hours a day, 365 days a year, it's important to us that we support flexible working patterns and job share options (when we can), to help you make the best of both your work and home life. We know that juggling childcare responsibilities or getting that ideal work/life balance isn't always easy!
If you've got experience in leading business analysis activities and want to help us deliver great service for our customers whilst looking after the environment, then be sure to apply today to find out what a career with Yorkshire Water can offer you.
Advert closing date: 23rd of July 2026.
If successful for the role, you will be required to undergo pre-employment checks that will include a Basic Disclosure Check, carried out through a Third-Party Company, prior to commencing employment. Depending on the role, you may also be required to go through the security vetting process for either a Counter Terrorist Check or Security Check clearance. All our roles are subject to a medical questionnaire, and further medicals when required.
We are committed to removing barriers and ensuring our recruitment process is accessible to everyone. We offer a range of adjustments to make your application experience as comfortable and straightforward as possible. If you have an accessibility need, disability, or condition that requires changes to the recruitment process, please include this information in your application. We will then discuss any reasonable adjustments required.
Kelda Group reserve the right to close this position before the published closing date, should the need occur. We therefore advise that you complete and submit your application as soon as possible.
No agencies please.
IT Lead Business Analyst employer: Yorkshire Water
Yorkshire Water is an exceptional employer, offering a competitive salary and a comprehensive benefits package that includes generous annual leave, a robust pension scheme, and various wellness initiatives. With a strong focus on employee development and a commitment to flexible working arrangements, we foster a collaborative and inclusive work culture where you can thrive while making a meaningful impact on the communities we serve. As we transition to our new office in Leeds Valley Park, you'll be part of an exciting journey in a vital industry, contributing to sustainable water management and customer satisfaction.
StudySmarter Expert Advice🤫
We think this is how you could land IT Lead Business Analyst
✨Join the IT Consultancy Buzz
Get involved in local or virtual IT consultancy meetups and forums. This is where we can rub shoulders with industry professionals, get insights into what Yorkshire Water values, and even spot unadvertised opportunities. Don't miss out on these chances to make a name for ourselves in the IT world!
✨Show Off Your Skills
Create a personal project or case study relevant to the challenges Yorkshire Water might face. Use platforms like GitHub or Medium to share your findings. This not only demonstrates our consulting skills but shows a proactive attitude, making us stand out from the crowd when applying for that full-time gig.
✨Leverage LinkedIn for Connections
Follow and engage with the relevant thought leaders and influencers in IT consultancy on LinkedIn. Share insightful content and join discussions to gain visibility. A well-placed comment or shared article could catch the attention of someone at Yorkshire Water!
✨Direct Apply to Yorkshire Water
Let's not forget to apply directly through the Yorkshire Water website! Tailor your application to showcase our understanding of their consulting style and how we can contribute to their projects. A personalised approach can make a huge difference in landing that full-time position!
We think you need these skills to ace IT Lead Business Analyst
Some tips for your application 🫡
Showcase Your Problem-Solving Skills:In IT consulting, it's all about problem-solving, so make sure your CV highlights your analytical skills and any relevant projects you've tackled. Mention specific technologies or methodologies you've used to resolve issues or improve processes; this shows you can think critically and deliver results, which is vital for us at Yorkshire Water.
Highlight Relevant Certifications:Certifications like ITIL, PMP, or even specific tech stack qualifications can really make you stand out. Make sure to include these in your CV, as they not only demonstrate your expertise but also your commitment to staying current in the field. We love seeing candidates who are proactive about their professional development!
Tailor Your Cover Letter:Your cover letter is your chance to connect personally with us at Yorkshire Water. Share stories about your experiences in IT consulting, and how they shaped your desire to join our team. Mention why you’re excited about this particular role, and how you see yourself contributing to our projects.
Keep It Clear and Concise:We're all busy, so make sure your application is easy to read. Use bullet points for key achievements, and don’t overload us with jargon. A clean, professional layout goes a long way. Remember, the clearer your application, the more likely we are to invite you in for an interview!
How to prepare for a job interview at Yorkshire Water
✨Brush Up on Your Technical Skills
For an IT consulting role, be ready to demonstrate your technical prowess. You might face questions on systems integration, cloud technologies, or even troubleshooting specific software. If you have experience with tools like AWS, Azure, or even specific programming languages, make sure you can talk about them fluently.
✨Showcase Your Problem-Solving Approach
IT consulting is all about solving problems for clients. Think about how you can illustrate your approach to a past challenge using the STAR method (Situation, Task, Action, Result). It's a great way to show how you tackle complex issues and come up with effective solutions.
✨Know the Business Impact of IT Solutions
When discussing your experiences, focus not just on the tech solutions you implemented, but also on their business impact. Employers want to see that you can connect IT with organisational goals. Prep examples that highlight how your tech contributions improved efficiency or reduced costs for past clients or projects.
✨Prepare for Behavioural Questions
Since IT consulting often involves teamwork and client interactions, expect behavioural questions that assess your interpersonal skills. Be prepared with examples that demonstrate your adaptability, communication skills, and how you handle client feedback. Before the interview, think of situations where you worked closely with clients to create effective IT strategies or changes.
