Mitigation Planner in Humber

Water Utility Company based in Yorkshire region of England.

We offer a competitive salary, depending on experience £30,438 - £37,827. Annual incentive related bonus (£1000 maximum bonus opportunity for the performance year). Attractive pension scheme (up to 12% company contribution). Development opportunities in line with the Mitigation Planner progression plan. 25 days annual leave plus bank holidays plus 2 extra wellness days! Life assurance cover of 4 times pensionable salary. A great benefits package choose from health cash plan scheme, critical illness insurance, dental insurance, life assurance flex and partner cover. Retail savings scheme. Online GP service, cycle to work scheme, gym membership discounts and many more!

Location: Yorkshire Water Logistics Centre, Foxbridge Way, WF6, pending relocation to Leeds (LS10). Work type: Permanent. 37 hours per week, Monday to Friday.

We have an exciting opportunity for a Mitigation Planner to join the Asset Maintenance team at Yorkshire Water and be a part of helping Yorkshire Water to provide the best service to our customers.

What we do: Everyone has an idea of what a water company does. Here in Yorkshire, we make sure that over 5.4 million people living in the region and the millions of people who visit our region each year can rely on our services, and have clean and safe drinking water on tap and that their wastewater is taken away. But for us, it’s so much more than this. We look after communities, protect the environment, and plan to look after Yorkshire's water, today, tomorrow 24/7, 365 days a year. We provide essential water and wastewater services to every corner of the Yorkshire region and play a key role in the region's health, wellbeing, and prosperity.

New environmental legislation, unprecedented levels of investment and changing expectations from customers means that this is an exciting time to discover opportunities within the water industry. Asset Maintenance are a key part of how we plan to meet the changing expectations of customers and regulators.

As a Mitigation Planner, you will take ownership of the Mitigation Hire Desk, coordinating essential temporary pumping and aeration solutions to support WasteWater Service Delivery during process failures. In this critical role, you will help protect the environment, prevent pollution incidents, and enable operational teams to respond swiftly and effectively. Thriving in a regulated, fast-paced environment, you will demonstrate resilience, flexibility, and the ability to remain calm under pressure, while driving efficiency, safety, and strong collaboration across teams. With a proactive and continuous improvement mindset, you will bring energy and determination to deliver high-quality outcomes and ensure the Mitigation function runs smoothly, contributing to the wider success of the business.

Where you fit in: As our Mitigation Planner you will:

• Coordinate urgent and planned hire requests via phone and email, ensuring timely and efficient responses.
• Take ownership of enquiries from initial request through to completion, utilising internal equipment or external contract partners as required.
• Conduct and support site visits to assess and scope mitigation needs, ensuring suitable solutions are identified.
• Collaborate closely with operational teams and stakeholders, maintaining strong communication and effective working relationships.
• Source, validate, and secure approval for quotations, mitigation plans, and site surveys in line with requirements.
• Arrange delivery, installation, servicing, and removal of hire equipment, including organising transportation and logistics.
• Monitor live hires and equipment stock levels, ensuring accurate tracking, timely servicing, and efficient returns management.
• Manage contractor performance and compliance, including leading review meetings, maintaining SLAs/KPIs, controlling costs, and upholding Health & Safety standards.

What skills & qualifications you will need:

• Full UK driving licence with flexibility to travel to sites when required.
• Strong IT skills, including confident use of Microsoft Office; experience with SAP S4 or similar systems is advantageous.
• Proven administrative and coordination experience within a fast-paced environment.
• Excellent written and verbal communication skills, with the ability to build and maintain strong stakeholder relationships.
• Highly organised with strong attention to detail and accurate record-keeping abilities.
• Able to manage workload effectively, adapt to changing priorities, and remain calm under pressure.
• Proactive, self-motivated, and solution-focused, with a customer-oriented mindset.
• Demonstrates strong influencing skills, promoting positive behaviours while working collaboratively and independently.

You will also benefit from having:

• Experience in a similar role or within the utilities sector.
• Knowledge of pumping processes, mitigation solutions, and relevant terminology.
• Understanding of pollution risks and environmental impacts.
• Ability to challenge technical decisions to ensure robust and cost-effective solutions.

Although we operate 24 hours a day, 365 days a year, it’s important to us that we support flexible working patterns and job share options (when we can), to help you make the best of both your work and home life. We know that juggling childcare responsibilities or getting that ideal work/life balance isn’t always easy!

If you’ve got experience in Mitigation Planning and want to help us deliver great service for our customers whilst looking after the environment, then be sure to apply today to find out what a career with Yorkshire Water can offer you.

Closing date 26th May 2026. If successful for the role, you will be required to undergo pre-employment checks that will include a Basic Disclosure Check, carried out through a Third-Party Company, prior to commencing employment. Depending on the role, you may also be required to go through the security vetting process for either a Counter Terrorist Check or Security Check clearance. All our roles are subject to a medical questionnaire, and further medicals when required.

We are committed to removing barriers and ensuring our recruitment process is accessible to everyone. We offer a range of adjustments to make your application experience as comfortable and straightforward as possible. If you have an accessibility need, disability, or condition that requires changes to the recruitment process, please include this information in your application. We will then discuss any reasonable adjustments required.

Kelda Group reserve the right to close this position before the published closing date, should the need occur. We therefore advise that you complete and submit your application as soon as possible.