CSO Technical Assurance Tech in Humber

Company description: Water Utility Company based in Yorkshire region of England.

Job description: Combined Sewer Overflow (CSO) Technical Assurance Technician

We offer a competitive salary, depending on experience from £32,808 to £41,009. Annual incentive related bonus (£1000 maximum bonus opportunity for the performance year). Attractive pension scheme (up to 12% company contribution). Development opportunities in line with the CSO Technical Assurance Technician progression plan. 25 days annual leave plus bank holidays plus an extra two wellness days! Life assurance cover of 4 times pensionable salary. A great benefits package choose from health cash plan scheme, critical illness insurance, dental insurance, life assurance flex and partner cover. Retail savings scheme. Online GP service, cycle to work scheme, gym membership discounts and many more!

Location: The role will initially be based in Bradford, with a planned move to Leeds Valley Park in summer 2026. The position offers hybrid working, as it is predominantly field-based, with occasional office attendance in Bradford or Leeds as required. Work type: Permanent. 37 hours per week, Monday to Friday.

We have an exciting opportunity for a CSO Technical Assurance Technician to join the Wastewater Customer Field Services team at Yorkshire Water and be a part of helping Yorkshire Water to provide the best service to our customers.

What we do! Everyone has an idea of what a water company does. Here in Yorkshire, we make sure that over 5.4 million people living in the region and the millions of people who visit our region each year can rely on our services, and have clean and safe drinking water on tap and that their wastewater is taken away. But for us, it’s so much more than this. We look after communities, protect the environment, and plan to look after Yorkshire's water, today, tomorrow 24/7, 365 days a year. We provide essential water and wastewater services to every corner of the Yorkshire region and play a key role in the region's health, wellbeing, and prosperity.

New environmental legislation, unprecedented levels of investment and changing expectations from customers means that this is an exciting time to discover opportunities within the water industry. Wastewater Customer Field Services are a key part of how we plan to meet the changing expectations of customers and regulators. The CSO Technical Assurance Technician team plays a vital role in protecting customers, the environment and river health by assuring the quality, safety and effectiveness of CSO maintenance across Yorkshire. Working closely with service partners and operational teams, the team provides expert oversight, carries out audits, drives compliance and intervenes where standards are not met. By challenging ways of working and reducing repeat issues, the team helps deliver a safe, efficient and high-performing wastewater service in a highly regulated environment.

As our CSO Technical Assurance Technician you will:

• Drive high standards of health, safety and risk management, ensuring compliance with Yorkshire Water Safety Policy and Control of Work requirements.
• Act as a Control of Work Authorised Person, issuing permits and handovers to contractors in line with MP01.
• Carry out on-site H&S spot audits and Level 4 audits, including evidence capture (photos/videos), with authority to stop work where standards are not met.
• Identify, escalate and resolve health and safety concerns, ensuring all accidents, hazards, near misses and dangerous occurrences are reported within required timescales.
• Provide technical support, coaching and training to contractors and colleagues based on audit findings and identified improvements.
• Work closely with the Contractor Delivery Team to identify high-risk or high-value activities for targeted audit and assurance.
• Investigate and review contractor incidents, driving corrective actions and a zero-repeat approach.
• Build and maintain effective internal and external stakeholder relationships, including providing administrative and regulatory support where required.

What skills & qualifications you will need:

• Strong stakeholder management skills, with the ability to build and maintain effective working relationships internally and externally.
• Excellent written and verbal communication skills, with the confidence to influence, negotiate and engage a wide range of audiences.
• Ability to plan, prioritise and organise work effectively, delivering results while working collaboratively towards shared goals.
• Sound technical understanding of the sewer network, including extensive knowledge of CSOs and how they operate.
• Proven operational experience on the sewer network, ideally gained within the water, wastewater or a regulated utilities environment.
• Understanding of how individual roles contribute to wider business plans, with the ability to support delivery of key outputs and objectives.
• Experience working within a commercially focused and/or regulated environment, applying judgement and accountability in decision-making.
• A full, valid UK driving licence.

You will also benefit from having: Control of Work Authorised Person status (training provided).

Although we operate 24 hours a day, 365 days a year, it’s important to us that we support flexible working patterns and job share options (when we can), to help you make the best of both your work and home life. We know that juggling childcare responsibilities or getting that ideal work/life balance isn’t always easy!

If you’ve got experience in any of these areas and want to help us deliver great service for our customers whilst looking after the environment, then be sure to apply today to find out what a career with Yorkshire Water can offer you.

If successful for the role, you will be required to undergo pre-employment checks that will include a Basic Disclosure Check, carried out through a Third-Party Company, prior to commencing employment. Depending on the role, you may also be required to go through the security vetting process for either a Counter Terrorist Check or Security Check clearance. All our roles are subject to a medical questionnaire, and further medicals when required.

Closing date for this role is the 15th May. We are committed to removing barriers and ensuring our recruitment process is accessible to everyone. We offer a range of adjustments to make your application experience as comfortable and straightforward as possible. If you have an accessibility need, disability, or condition that requires changes to the recruitment process, please include this information in your application. We will then discuss any reasonable adjustments required.

Kelda Group reserve the right to close this position before the published closing date, should the need occur. We therefore advise that you complete and submit your application as soon as possible.