At a Glance
- Tasks: Join our team to forecast and plan resources for exceptional customer service.
- Company: Yorkshire Water, a vital water utility serving millions.
- Benefits: Competitive salary, generous leave, wellness days, and a great pension scheme.
- Other info: Hybrid working model with excellent career development opportunities.
- Why this job: Make a real impact on community health and environmental protection.
- Qualifications: Analytical skills, experience in fast-paced environments, and strong communication abilities.
The predicted salary is between 35754 - 35754 £ per year.
Company description: Water Utility Company based in Yorkshire region of England.
Salary & Benefits: Salary from £30,693 - £35,754 per annum dependant on experience. Annual performance related bonus. Attractive pension scheme (up to 12% company contribution). Development opportunities in line with the Forecast & Planning Specialist progression plan. 25 days annual leave plus bank holidays plus two wellness days! Life assurance cover of 4 times pensionable salary. A great benefits package choose from health cash plan scheme, critical illness insurance, dental insurance, life assurance flex and partner cover. Retail savings scheme. Online GP service, cycle to work scheme, gym membership discounts and many more!
Location: This role will initially be based in Bradford but we are moving our office to Leeds Valley Park in September 2026, so you’ll be based there in the future, with a hybrid working arrangement in place, a mix of office and home working. We work 3 days in the office per week.
Work type: Permanent. Working hours are full time, working 37 hours per week between the working window of 8:00am-6:00pm Monday to Friday.
We have an exciting opportunity for a Forecast & Planning Specialist to join the Performance & Planning team at Yorkshire Water and be a part of helping Yorkshire Water to provide the best service to our customers.
What we do: Everyone has an idea of what a water company does. Here in Yorkshire, we make sure that over 5.4 million people living in the region and the millions of people who visit our region each year can rely on our services, and have clean and safe drinking water on tap and that their wastewater is taken away. But for us, it’s so much more than this. We look after communities, protect the environment, and plan to look after Yorkshire’s water, today, tomorrow 24/7, 365 days a year. We provide essential water and wastewater services to every corner of the Yorkshire region and play a key role in the region’s health, wellbeing, and prosperity.
New environmental legislation, unprecedented levels of investment and changing expectations from customers means that this is an exciting time to discover opportunities within the water industry.
Where you fit in: As Forecast & Planning Specialist, you will play a key role in ensuring that our Customer Management Centre has the correct resource allocation in place, based on accurate forecasting and planning, to ensure that we are able to achieve our required service levels and meet our customers' needs. Our customer management centre deals with a range of operational customer queries. Your role is to balance staffing availability and prioritise business KPIs when scheduling and recommend areas of improvement.
You will develop close working relationships across the Customer Management Centre to enable accuracy when forecasting, by having in-depth knowledge of the Customer Service function. You will manage any variance to plan and highlight key risks, discussing where things can have a detrimental impact and ensuring communication to key stakeholders, e.g. Team Managers, Team Leaders and Senior Leaders where appropriate.
You will manage the allocation of Annual Leave and Bank Holiday Leave within the Customer Management Centre and ensure individual allowances are accurate and up to date. You will also ensure the operational rotas are accurate and up to date.
What skills are we looking for?
- Proven analytical skills, able to interpret complex data and translate insights into clear, actionable decisions.
- Proven experience in a busy, fast-paced environment, with strong organisational skills and the ability to adapt quickly to shifting priorities.
- Confidence in planning and managing your own workload effectively.
- Ideally, experience with workforce management systems such as Alvaria/Aspect (training provided if required).
- A clear and confident communicator, able to build strong relationships, influence stakeholders, and promote the right culture and behaviours.
- Proactive in seeking opportunities to improve processes and drive efficiencies, with the ability to manage initiatives from start to finish, supported by colleagues and stakeholders.
- Solid IT proficiency, including Microsoft Office tools.
If you want to help us deliver exceptional service for our customers whilst protecting the environment, then apply today to find out what a career with Yorkshire Water can offer for you.
Please upload an up-to-date copy of your CV along with a covering letter outlining your relevant experience for the role.
Recruitment Process: Closing Date: 20th July, 2026. If successful for the role, you will be required to undergo pre-employment checks that will include a Basic Disclosure Check, carried out through a Third-Party Company, prior to commencing employment. Depending on the role, you may also be required to go through the security vetting process for either a Counter Terrorist Check or Security Check clearance. All our roles are subject to a medical questionnaire, and further medicals when required.
We are committed to removing barriers and ensuring our recruitment process is accessible to everyone. We offer a range of adjustments to make your application experience as comfortable and straightforward as possible. If you have an accessibility need, disability, or condition that requires changes to the recruitment process, please include this information in your application. We will then discuss any reasonable adjustments required.
Kelda Group reserve the right to close this position before the published closing date, should the need occur. We therefore advise that you complete and submit your application as soon as possible. No agencies please.
Locations
Compensation Specialist (Temporary) in Devon, Humber employer: Yorkshire Water
Yorkshire Water is an excellent employer, offering a dynamic work environment where innovation meets sustainability in the wastewater sector. With a strong commitment to employee development and a comprehensive benefits package, team members are encouraged to grow their skills while contributing to vital environmental initiatives. Located in a region known for its natural beauty, employees enjoy a supportive culture that values health and safety, making it a rewarding place to build a meaningful career.
StudySmarter Expert Advice🤫
We think this is how you could land Compensation Specialist (Temporary) in Devon, Humber
✨Get Your Foot in the Door with Temp Agencies
Temporary roles in HR are often filled through agencies. Reach out to temp agencies that specialise in HR placements. They can help you find gigs quickly and give you a chance to demonstrate your skills in real-world scenarios.
✨Network at HR Events and Workshops
Dive into local HR events, workshops, and seminars. These are great opportunities to meet professionals already in the field and might lead to temporary positions. Be sure to have a chat, exchange contacts, and express your interest in on-the-spot opportunities!
✨Showcase Your Flexibility
In the temporary HR world, being adaptable is key. When you're networking or interviewing, highlight your ability to quickly learn and fill diverse roles, from recruitment to employee onboarding. Make it clear that you’re ready to dive in at any time!
✨Apply Directly Through Our Website
Don’t forget to check out the opportunities at Yorkshire Water and apply directly via our website. This way, you can express your interest in temporary roles and get ahead in the application process!
We think you need these skills to ace Compensation Specialist (Temporary) in Devon, Humber
Some tips for your application 🫡
Show Off Your People Skills:In HR, showcasing your interpersonal skills is key. Make sure your CV highlights any experience you have dealing with talent management, resolving conflicts, or facilitating workshops. We want to see your ability to connect with others!
Tailor Your CV to HR:Use HR-specific language in your CV and cover letter. Mention any specific HR tools, software, or methodologies you’re familiar with, like ATS systems or performance management frameworks. This will show that you’re not just a good fit, but you've got the know-how to back it up!
Emphasise Your Flexibility:Since this is a temporary role, emphasising your adaptability and willingness to learn quickly is crucial. Include examples of how you've successfully jumped into new environments before or handled sudden changes in previous jobs. We love a team player who can hit the ground running!
Availability Matters:In your application, make sure to clarify your availability and commitment to the temporary position. This will help us understand when you can start and how you fit into our plans at Yorkshire Water. So, don’t be shy about laying it all out there!
How to prepare for a job interview at Yorkshire Water
✨Showcase Your Adaptability
Given that this is a temporary HR role at Yorkshire Water, it's crucial to demonstrate your flexibility and ability to adapt quickly. You might be thrown into new projects or systems, so share examples of how you've successfully navigated changes in past roles.
✨Familiarise Yourself with HR Tools
Many HR positions require familiarity with tools like HRIS or ATS systems. Before the interview, brush up on the specific software that Yorkshire Water uses—if you see any mentioned in the job posting, make sure you're ready to discuss them and your experience with similar tools.
✨Your Motivation Matters
As a temp, it's essential to convey your motivation for this role. Employers often look for candidates who are not just filling a position, but who are genuinely keen on contributing effectively in a short period. Consider sharing why you’re passionate about HR and how you see yourself adding value at Yorkshire Water.
✨Prepare for Real-World Scenarios
HR interviews often include situational questions that test your problem-solving skills. Think about common HR challenges, like dealing with conflict or managing onboarding efficiently, and prepare to discuss how you would handle these situations at Yorkshire Water.
