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- Tasks: Lead strategic relationships and oversee a high-performing team in customer operations.
- Company: Regional water utility company with a focus on innovation and performance.
- Benefits: Competitive salary, company car allowance, performance bonuses, and hybrid work options.
- Why this job: Make a real impact in the water industry while leading a dynamic team.
- Qualifications: Significant experience in Developer Services and the water industry required.
- Other info: Future relocation to Leeds with excellent career growth opportunities.
The predicted salary is between 70000 - 80000 £ per year.
A regional water utility company is seeking a Manager of Customer Operations for Large Developers, SLPs, and NAVs. The role focuses on leading strategic relationships, ensuring performance delivery, and overseeing a high-performing team.
Candidates should have significant experience in Developer Services and the water industry.
This position offers competitive benefits including a salary of £70-80k, a company car allowance, and opportunities for performance bonuses, located in Bradford with future relocation to Leeds. Hybrid work is expected.
Customer Operations Lead – Large Developers & NAVs employer: Yorkshire Water
Contact Detail:
Yorkshire Water Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Operations Lead – Large Developers & NAVs
✨Tip Number 1
Network like a pro! Reach out to your connections in the water industry and let them know you're on the hunt for a Customer Operations Lead role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews! Research the company and its operations thoroughly. Be ready to discuss how your experience in Developer Services aligns with their needs, and don’t forget to showcase your leadership skills and team management experience.
✨Tip Number 3
Follow up after interviews! A quick thank-you email can go a long way in keeping you top of mind. Mention something specific from your conversation to show your genuine interest in the role and the company.
✨Tip Number 4
Apply through our website! We’ve got loads of opportunities that might just be perfect for you. Plus, it’s a great way to ensure your application gets seen by the right people. Don’t miss out!
We think you need these skills to ace Customer Operations Lead – Large Developers & NAVs
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the role of Customer Operations Lead. Highlight your experience in Developer Services and the water industry, as this will show us you’re the right fit for the job.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about this role and how your skills align with our needs. Don’t forget to mention your experience in leading strategic relationships!
Showcase Your Achievements: When detailing your past roles, focus on your achievements rather than just responsibilities. We want to see how you’ve made an impact in previous positions, especially in high-performing teams.
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates!
How to prepare for a job interview at Yorkshire Water
✨Know Your Stuff
Make sure you brush up on your knowledge of Developer Services and the water industry. Familiarise yourself with recent trends, challenges, and innovations in the sector. This will not only help you answer questions confidently but also show that you're genuinely interested in the role.
✨Showcase Your Leadership Skills
As a Customer Operations Lead, you'll need to demonstrate your ability to lead a high-performing team. Prepare examples from your past experiences where you've successfully managed teams, resolved conflicts, or improved performance. Use the STAR method (Situation, Task, Action, Result) to structure your responses.
✨Understand the Company Culture
Research the regional water utility company’s values and mission. Understanding their culture will help you tailor your answers to align with what they’re looking for in a candidate. It also shows that you’re serious about fitting into their team and contributing positively.
✨Prepare Questions to Ask
Interviews are a two-way street, so come prepared with insightful questions about the role, team dynamics, and future projects. This not only demonstrates your interest but also helps you gauge if the company is the right fit for you. Think about asking how they measure success in this role or what challenges the team is currently facing.
