Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Engage with customers and stakeholders, shaping communications and community events.
- Company: Yorkshire Water provides essential water services to over 5.4 million people in the region.
- Benefits: Enjoy a competitive salary, annual bonus, generous leave, and flexible working options.
- Why this job: Join a dynamic team making a real impact on communities and the environment.
- Qualifications: Experience in communications, creativity, and strong interpersonal skills are essential.
- Other info: Flexible working patterns and a commitment to diversity make this role unique.
The predicted salary is between 36896 - 46119 ÂŁ per year.
Join to apply for the Communications & Engagement Advisor role at Yorkshire Water Join to apply for the Communications & Engagement Advisor role at Yorkshire Water Direct message the job poster from Yorkshire Water Business Manager – Projects & Change Management Communications & Engagement Advisor Hello! Thanks for stopping by. Let us tell you about some of the key aspects of the Communications & Engagement Advisor role. We offer a salary from ÂŁ36,896 – ÂŁ46,119 per annum dependant on experience. • Annual performance related bonus • Attractive pension scheme (up to 12% company contribution) • Life assurance cover of 4 times pensionable salary • 25 days annual leave plus bank holidays – plus an extra wellness day! • A great benefits package – choose from health cash plan scheme, critical illness insurance, dental insurance, life assurance flex and partner cover. • Retail savings scheme • Online GP service, cycle to work scheme, gym membership discounts and many more! Where you’d work: Bradford/Hybrid Working – a mix of working from home, out at events across Yorkshire and in the office at Bradford. Work type:Permanent role, working full time, 37 hours per week. Primarily working Monday – Friday between a working window of 8:00am-6:00pm, although some evening and weekend working may be required. We have an exciting opportunity for a Communications & Engagement Advisor to play a key role in communicating and engaging with customers, colleagues and stakeholders about the company’s key messages and to influence behavioural change by building trust within Yorkshire’s communities. Could this be you? What we do: Most people have a good idea of what a water company does. Here in Yorkshire, we make sure that over 5.4 million people living in the region and the millions of people who visit our region each year, can rely on our services, and have clean and safe drinking water on tap and that their wastewater is taken away. But for us, it’s so much more than this. We look after communities, protect the environment, and plan to look after Yorkshire’s water, today, tomorrow 24/7, 365 days a year. We provide essential water and wastewater services to every corner of the Yorkshire region, and play a key role in the region’s health, wellbeing, and prosperity. New environmental legislation, unprecedented levels of investment and changing expectations from customers means that this is an exciting time to discover opportunities within the water industry. Where will you fit in? You will play a key role in delivering our communications and engagement activity. You will help to shape our incident communications response, ensuring customers can rely on us when things don’t quite go to plan. You will also work with our events agencies and the wider comms team to plan and deliver our program of community events. We get out and about in the community as much as we can. It’s a great way to connect with our customers and talk to them about our key behavioural change campaigns (such as asking them to save water or educating them on what shouldn’t be flushed down the loo). You may represent the company externally through media interviews and will be expected to proactively identify and manage emerging reputational risks and opportunities. You will work closely with our in-house studio to ensure we’re maximising all marketing opportunities and work closely with other colleagues in the brand and communications team to ensure our company narrative is consistent across all communications channels. You will also deputise for the Lead Communications and Engagement Advisor when needed. What skills & qualifications are we looking for? • Significant experience as a communications professional • Proactive, creative and driven with an ability to put creative ideas into action • A proven track record of delivering effective crisis communications with significant results and within a pressured environment • A proven track record of delivering brilliant customer engagement through in person events • Has the ability to influence key stakeholders both internally and externally • An ability to create content that users want to engage with and ability to utilise this content to build relationships and create advocacy • Strong knowledge of the communications and engagement environment • Excellent interpersonal, influencing and written skills • Be able to work independently and support and contribute to a team • Excellent organisational skills, able to take initiative and be proactive with work tasks and manage workloads • Strong IT skills, able to use Excel, PowerPoint and Word • Excellent communication skills • It would be advantageous if you had a Public Relations or similar qualification Although we operate 24 hours a day, 365 days a year, it’s really important to us that we support flexible working patterns and job share options (when we can), to help you make the best of both your work and home life. We know that juggling childcare responsibilities or getting that ideal work/life balance isn’t always easy! Do we sound like your cup of tea? If you’re an experienced communications and engagement professional and want to help us deliver exceptional service for our customers whilst protecting the environment, apply today to find out what a career with Yorkshire Water can offer for you. Please apply online and submit an up-to-date CV and covering letter outlining your suitability for the role. Recruitment Process: Closing Date – 19th June, 2025 If successful for the role, you will be required to undergo pre-employment checks that will include a Basic Disclosure Check, carried out through a Third-Party Company, prior to commencing employment. Depending on the role, you may also be required to go through the security vetting process for either a Counter Terrorist Check or Security Check clearance. All our roles are subject to a medical questionnaire, and further medicals when required. We are committed to removing barriers and ensuring our recruitment process is accessible to everyone. We offer a range of adjustments to make your application experience as comfortable and straightforward as possible. If you have an accessibility need, disability, or condition that requires changes to the recruitment process, please include this information in your application. We will then discuss any reasonable adjustments required. We are proud to serve the Yorkshire region and are committed to creating a diverse and inclusive environment that is reflective of the communities we serve. We strongly encourage candidates of all different backgrounds to apply. Kelda Group reserve the right to close this position before the published closing date, should the need occur. We therefore advise that you complete and submit your application as soon as possible. No agencies please. Seniority level Seniority level Not Applicable Employment type Employment type Full-time Job function Job function Marketing and Public Relations Industries Utilities Referrals increase your chances of interviewing at Yorkshire Water by 2x Sign in to set job alerts for “Communications Advisor” roles. Bradford, England, United Kingdom 1 week ago Graduate Progression Communications and Outreach Coordinator Leeds, England, United Kingdom 4 days ago R&D Projects Manager and Communications Officer Leeds, England, United Kingdom 2 weeks ago Communications Manager, Engineering – Fixed Term until April \’26 Leeds, England, United Kingdom 4 days ago Marketing, Admissions and Communications Manager Harrogate, England, United Kingdom 1 week ago Barnsley, England, United Kingdom 4 days ago CRM Communications Delivery Team Manager Leeds, England, United Kingdom 22 hours ago Leeds, England, United Kingdom 1 week ago Volunteer Communications & Marketing Manager | AFRIKINDNESS Ossett, England, United Kingdom 1 week ago Leeds, England, United Kingdom 2 weeks ago Leeds, England, United Kingdom 2 weeks ago Cleckheaton, England, United Kingdom 2 days ago Dewsbury, England, United Kingdom 1 month ago Dewsbury, England, United Kingdom 1 month ago Communications & Engagement Co-ordinator Bradford, England, United Kingdom 1 week ago Communications & Engagement Co-ordinator Bradford, England, United Kingdom 1 week ago Digital Media and Communications Officer Barnsley, England, United Kingdom 1 week ago Social Media & Communications Coordinator West Yorkshire, England, United Kingdom 1 week ago Strategic Communications and Marketing Officer Barnsley, England, United Kingdom 2 days ago Strategic Communications and Marketing Officer Barnsley, England, United Kingdom 2 days ago We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI. #J-18808-Ljbffr
Contact Detail:
Yorkshire Water Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Communications & Engagement Advisor
✨Tip Number 1
Familiarise yourself with Yorkshire Water's key messages and values. Understanding their mission to protect the environment and serve the community will help you align your communication strategies with their goals during interviews.
✨Tip Number 2
Network with current employees or industry professionals in the water sector. Engaging with them can provide insights into the company culture and expectations, which can be invaluable when discussing your fit for the role.
✨Tip Number 3
Prepare examples of your past crisis communication experiences. Given the emphasis on managing reputational risks, showcasing your ability to handle challenging situations effectively will demonstrate your suitability for the role.
✨Tip Number 4
Stay updated on current trends in communications and engagement, especially within the utilities sector. Being knowledgeable about recent developments will allow you to contribute fresh ideas and show your proactive approach during discussions.
We think you need these skills to ace Communications & Engagement Advisor
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in communications and engagement. Focus on specific achievements that demonstrate your ability to influence stakeholders and deliver effective crisis communications.
Craft a Compelling Cover Letter: In your cover letter, clearly outline why you are a great fit for the Communications & Engagement Advisor role. Use examples from your past experiences to showcase your proactive and creative approach to communications.
Showcase Your Skills: Emphasise your strong interpersonal, influencing, and written skills in both your CV and cover letter. Mention any relevant qualifications, such as Public Relations, and how they contribute to your suitability for the role.
Highlight Community Engagement Experience: Since the role involves community events, be sure to include any previous experience you have in engaging with communities or managing events. This will demonstrate your ability to connect with customers effectively.
How to prepare for a job interview at Yorkshire Water
✨Know Your Audience
Before the interview, research Yorkshire Water and understand their mission, values, and recent projects. Tailor your responses to show how your experience aligns with their goals, especially in community engagement and environmental protection.
✨Showcase Your Crisis Communication Skills
Prepare examples of past experiences where you successfully managed crisis communications. Highlight specific strategies you used and the outcomes achieved, as this role requires a proven track record in handling such situations effectively.
✨Demonstrate Creativity in Engagement
Think of innovative ideas for community engagement and be ready to discuss them. This could include unique event concepts or campaigns that encourage behavioural change, showcasing your proactive and creative approach.
✨Prepare for Stakeholder Interaction
Since the role involves influencing key stakeholders, practice articulating how you would approach these interactions. Be ready to discuss how you build relationships and advocate for initiatives that benefit both the company and the community.
